TS1424 i purchased several complete albums and not all the songs downloaded completely

I purchased several complete albums only to find out not all the songs downloaded completely . Who do i need to contact at apple to fix this problem ??

You do not need to contact anyone.
Delete and redownload the trouble songs:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Similar Messages

  • I bought an album and not all the songs came up listed under the artist name.  They came up as separate songs and not as part of an album.  How do I fix this?

    I bought an album and not all the songs came up listed under the artist name.  They came up as separate songs and not as part of an album.  How do I fix this?

    Hello pjmelli921,
    You have to locate the album in itunes. Highlight each track, hold the ctrl button and left click each one.
    Do a right-click on the highlighted blue, select get info, say yes to editing multiple tracks.
    Hit the options tab, change "part of a compliation" to yes, select ok on the bottom right.
    Resync ipod. This should fix it on your ipod after the resync.
    Hope this helps.
    ~Julian

  • I purchased and downloaded an album, and one of the songs downloaded incomplete.  How do I re-download the song?  It shows as "downloaded" in my purchase history

    I purchased and downloaded an album, and one of the songs downloaded incomplete.  How do I re-download the song?  It shows as "downloaded" in my purchase history

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • I bought an album and almost all the songs stop at random points and change to another song on devices and on my computer.

    I bought an album and almost all the songs stop at random points and change to another song on devices and on my computer.

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • I just downloaded an album from a gift card, and not all the songs were downloaded..how do i finish downloading the album without purchasing it again?

    I just downloaded the T-Pain rEVOLVEr Album from a gift card, but not all the songs were downloaded to my library. Is there a way to finish downloading the remaining songs without purchasing the entire album?

    Hey Astrozilla,
    Thanks for the question, and welcome to Apple Support Communities.
    I understand you are having issues with a couple of songs you recently purchased. It may be that these songs did not download fully, or correctly. The best troubleshooting step may be to delete the songs from your library, and re-download using iTunes in the Cloud (if available in your country).
    For more information, see the following:
    Songs in iTunes may not play back completely
    http://support.apple.com/kb/TS4357
    Symptoms
    Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
    Resolution
    If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
    1. Delete the purchased song that is exhibiting the problem from your iTunes library.
    2. Click on the Purchased link in the iTunes Store to view your previously purchased music.
    3. Download your previously purchased song from this list.
    Note: iTunes in the Cloud, which allows you to download previously purchased songs from the iTunes Store, is not available in every country. Learn if iTunes in the Cloud is offered in your country.
    Thanks,
    Matt M.

  • I preordered an album but not all the songs are showing up. They say purchased but wont go into my itunes library or onto my iphone. Please help.

    They say purchased but wont go into my itunes library or onto my iphone. Please help.

    Hey there aussieboss123,
    It sounds like you are wanting to download an album that you pre ordered, not all the songs are downloading. First, use this section of the following article to see if the tracks download:
    Download a pre-ordered item
    When a pre-ordered item becomes available, you will receive an email letting you know that you can download your pre-order.
    If you enabled the option to automatically download prepurchased content in iTunes, then your pre-ordered content may already be in your library. If not, click the download link provided in your email notification, and your pre-ordered content will begin to download. You can also use the Check for Available Downloads feature in iTunes on your computer (choose Store > Check for Available Downloads) to begin downloading your pre-order.
    iTunes Store: About pre-orders
    http://support.apple.com/kb/ht5714
    If it does not, I would use the following article to report a problem with the purchase to the iTunes Store support directly:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/ht1933
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • TS1424 I down loaded an album and one of the songs won't play but I can't download just that one song w/o downloading the whole album, what do i do ?

    I downloaded an album and one of the songs did not come through very well and will only play 1 min on my itunes and ipod. I can only download the song again by downloading the whole album. what do I do?

    I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • TS3297 I purchased an album and some of the songs did not download completely. How can i fix this?

    I purchased an album and some of the songs did not download completely. How can I fix this?

    I have the EXACT issue as Hatchs88 and the response doesn't help. I found a 3 of 4 missing songs as "song".tmp file in the music directory but I can't do anything here... The iTunes store just says purchased and it doesn't the songs show up in the purchased list either. What's funny is that I was able to download on an iPod touch but I cant get it on my PC...

  • HT1725 can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.

    can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.

    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks only from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    If you don't see them straight away it may help to restart iTunes. While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
    See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
    tt2

  • I just purchased an album and all the songs downloaded but one. It just keeps going through the downloading process. not sure what to do.

    I just purchased an album and all the songs downloaded but one. It just keeps going through the downloading process. not sure what to do.

    Has this happened to anyone before?

  • TS1424 I downloaded a album and one of the songs plays for 10 seconds then skips to the next song

    I downloaded a album and one of the songs plays for 10 seconds then skips to the next song

    Music purchased and downloaded from iTunes will not play in the Windows Media Player.
    Try re downloading the album > 
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT1349 I bought an album and some of the songs came up as separate songs and not in an album list.  How do I fix this?

    I bought an album and some of the songs came up as separate songs and not in an album list.  How do I fix this?

    Downloading past purchases from the App Store ... - Support - Apple

  • I bought an album and some of the songs do not play all the way through. How can this be fixed or how can I get my money back?

    I bought an album and some of the songs do not play all the way through. I would like help fixing this issue or my money back.

    How to report an issue with Your iTunes Store purchase

  • I have just purchased a compilation album but some of the songs haven't downloaded, even though I have paid for them. Why is this and when will i get the songs that I have paid for?

    I have just purchased a compilation album but some of the songs haven't downloaded, even though I have paid for them. Why is this and when will i get the songs that I have paid for?

    Hi there cortleavis90,
    You may be able to download the purchases from the Past Purchases section of the iTunes Store. Take a look at the article below for more information.
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    -Griff W.

  • TS1424 I bought an album that also came with music videos. All the songs downloaded properly, but none of the videos. Next to them it said Stopped-Error 3150, I tried to restart the downloads and now most just say Stopped, some say Stopped-Error 8003. Hel

    I bought an album that also came with music videos. All the songs downloaded properly, but none of the videos. Next to them it said Stopped-Error 3150, I tried to restart the downloads and now most just say Stopped, some say Stopped-Error 8003, which means Network issues, but after checking, I found there are no issues with my network. Help?

    I am having this same problem with my brand new Mac Pro. It seems to be tied to the computer awaking from sleep (no I am not leaving the iPod connected while sleep... I am referring to waking the computer from sleep and then connecting iPod as opposed to restarting the computer and then connecting the iPod). In other words, if you are getting this error message, try ejecting the iPod, restart your computer, then connect the iPod and see if the error message goes away. For me it does, but I only get one shot at it, if I eject the iPod and then reconnect it, the error message returns. This happens on both iPods I have. I have rebooted (hold menu-select) and gone to disc mode (hold select-play) and the error message remains. The only way it goes away is to reboot the computer, then I get one shot at hooking up an iPod.
    I NEVER had nor get this error message when I connect to the Windows PC that I started with. Perhaps the iPod does not like moving from PC to Mac?

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