TS1424 I purchased the series "Call the Midwife" and downloaded it to my Windows desktop. Then I tried to sync the episodes to my 1st generation iPad and an error message told me that the video format was incompatable with the my iPad. What to do?

After downloading into my computer, I tried syncing to my iPad but to no avail. The purchased tv series would not sync. So then I tried to download via wifi directly to my iPad and the first two episodes downloaded no problem. The following 6 episodes then said that the video format was not compatible with my iPad and therefore would not download.  What should I do. I don't even know who to ask in Apple nor how to get in touch without paying a fee.

Hi, jjsylves.
Thank you for visiting Apple Support Communities. 
If the media is still located on your computer, I would create a version specifically for the iPad.  To create and iPad version in iTunes 11 select the media that you are wanting to convert.  From there, select the File menu > Create New Version > Create iPad or Apple TV version.  Once the media has been converted, sync the iPad version to the iPad. 
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
http://support.apple.com/kb/TS1497
iTunes 11 for Windows: Syncing overview
http://support.apple.com/kb/PH12311
Regards,
Jason H. 

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