TS1424 I receive a prompt that my Itunes account has been disabled, but not for security reasons as suggested. Any ideas?
I keep receiving a prompt that my account has been disabled, but not for secruity reasons. I had problems almost half a year ago with unauthorized purchases. When I asked Apple about the purchases, instead of providing answers, they said they would disable the account. Not only is that awful customer service and not answering my question, it's a HUGE pain in the butt because I just want to download some music legally!!! Does anyone in Apple Universe have any suggestions before I rip the rest of my hair out?
Thanks, I have tried changing the password 3 times to no avail. I will contact itunes support
thanks again
Similar Messages
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I cannot download Itunes purchases due to error message "your itunes account has been disabled."
Contact itunes support.
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Hi there
Good greatings
im trying to download an applications and it is saying that ur apple ID has been disabled why ( Note that i am using my credit card in an another id ) and i want to use it in this id to ?For assistance with a disabled account, see this support article:
http://support.apple.com/kb/TS2446
If that doesn't help, contact iTunes support via the link provided toward the bottom of that page.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
My iTunes account has been disabled. How can I start another iTunes account using same email address?
Why would you start another account?
This will only cause problems -
I have received a message that my Apple ID has been disabled and don't know what to do?
I recently purchased a new iPhone4 and registered it immediately on line. I needed to download an application to be able to use it with an FM transmitter in the car and I was informed that my Apple ID has been disabled. There was nothing about security on the disabled message and when I visited the support website to get assets there were none that applied to my situation. Pease can someone help me understand what to do?
Contact iTunes support at:
http://www.apple.com/support/itunes -
HELP! iTunes account has been disabled? Can't find help
Tonight, I tried to buy a single track from the itunes store and I got this message:
"You cannot buy because your account has been disabled.
to continue using your account it must be enabled by the itunes store customer service. you can contact customer service at..."
I don't understand what's going on? I bought music this morning using an itunes card from target and now all of a sudden my entire account is disabled??? I have like $800 bucks in music I've purchased from the itunes store and I don't want to lose it! I sent an email to Apple's customer service address and I've yet to receive a reply.
Is this some sort of bug in the system??I too am having problems.
1 - I can't listen to Purchased music
2 - when I synched the iPod None of the purchased music is working - including on the playlists
3 - I cannot find Customer Support info - in fact I think this is a disgrace - you waste time going around in circles - this is hidden info (more below)
4 - yesterday I sucessfully Bought some tracks (can you believe that!) but I can't listen to ANY of my other purchased stuff.
5 - I am being asked repeatedly to Authorise my computer - which I do and it says the computer IS authorised - then I get asked again for my details.
6 - contacted IM support 3 days ago (I have no idea how I did this) and tried fixing the problem live with a technician - no good. I cannot find this service since.
Therefore - I can't get tech help.
I think Apple have big problems they need to sort out - and should have done so years ago. This is really appalling & it should be the case that people should be financially compensated for the hassle and difficulty caused. The excuse of conflicts with other software etc is Not tenable.
If there was a choice out there I'd be using it. -
My iTunes account has been disabled how do i enable it
my itunes account has been diabled and i need hel enabling it?
It does not re-enable the account. I've emailed support but that will take 48 hours. Is there no way to re-enable it without contacting support? I've never had an account that wouldn't send me an email so I could just fix it in a matter of minutes. Oh yeah...this is Apple/ATT.
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HT3702 my itunes account has been disabled
my itunes account has been disabled
Assuming that you want to get it re-enabled, then depending on why it's been disabled you might be able to do so via this page :http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone then try logging out of your account on the phone by tapping on the id in Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on it -
My its account has been disabled. I need to know why and how can I get it re-activated? I have a lot of money in that account!
See if this helps -> http://support.apple.com/kb/TS2446
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My itunes account has been disabled how can I fix it?
How can I enable it (I have tried changing my ID, password etc and it does not work - I have done this several times).
It is not for security reasons it just says disabled.
Its very annoying as I cannot get any updates and so forth now.
I have emailed apple and no response.could someone tell how to fix this ? plz..........
Uh, did you go to www.apple.com/itunes/storesupport as it stated?
To save a few mouse clicks just go here -> http://www.apple.com/support/itunes/store/browser/ -
I log into ITunes with a User ID and Password that worls. When I try to purchase a song or an App I get a message that my Apple ID has been disbaled. When I follow the steps for resetting the ID I get the same message.
Contact itunes support.
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My itunes account has been disabled
please help~~ need my itunes account!!!!
If disabled for Security Reasons
See here http://support.apple.com/kb/TS2446
If not...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
apple sends me a massage that my apple ID is disabled when ever i want to download from App Store. error 100. please any solutions?
Follow the on screen instructions to set up an iTunes account using your Apple ID.
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My husband and my itunes have been disabled. Our credit card was stolen and I think there was some theft to our itunes acct too.
I have put our new credit cards in accounts but we still cannot use itunes.
Please help, I cannot seem to access anyone.
Peggy
<Edited by Host>iTunes probably detected the unauthorized activity on the accounts and disabled them for that reason. These forums are just for other Apple users, so no one here will have the power to re-enable your account. You should contact iTunes Support: http://apple.com/emea/support/itunes/contact.html.
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HT2731 My iTunes account has been disabled. What now?
Apple disabled my iTunes account due to unauthorized charges. How do I reactivate?
Change you password.
If that does not work then contact itunes support.
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