TS1424 I've just downloaded an album and at least two tracks are incomplete, even though there was no error in downloading

I've just downloaded an album and at least two tracks are incomplete, even though there was no error in downloading reported.

Depending upon what country that you are in (music can't be re-downloaded in all countries) have you tried deleting them from your iTunes library and redownloading them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes ? Re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

Similar Messages

  • I just bought an album and some of the songs are only playing 3 seconds of a 4 minute song. What do i do?

    I just bought an album and some of the songs are only playing 3 seconds of a 4 minute song. what do i do?

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes.
    If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • I have the 32Gb touch. i've downloaded 18Gb of music and it isn't letting add more, even though there's over 10Gb of space left. am i missing something?

    i have the 32Gb touch. i've downloaded 18Gb of music and it isn't letting add more, even though there's over 10Gb of space left. am i missing something?

    Thats strange...no, I don't think you are missing anything. Try going into Settings>General>Usage and see exactly what is taking up what space. If it shows in there that you do indeed have ther  free space, I'd try to reset the iTouch by holding down the Home Button and the on/off swithch at the same time. Ignore the "slide to power off" prompt and just wait. You will not lose any data, music or apps.
    See if that helps.

  • HT5654 Just tried 3 times to update iTunes on my PC running Vista.  There was an error.  It stopped the installation.  Now iTunes will not start at all.  The error message tells me to reinstall which I tried but did not work.  What should I do?

    Just tried 3 times to update iTunes on my PC running Vista.  There was an error.  It stopped the installation.  Now iTunes will not start at all.  The error message tells me to reinstall which I tried but did not work.  What should I do?

    Hello, Jdragone. 
    Thanks for the question.  Start with completely uninstalling iTunes and all of it's components in the order specified in the article below.  Once this is done, download and install iTunes.
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    If you receive any errors when uninstalling any components of iTunes, try the steps in the article below for each component that gives you an error.
    "The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
    http://support.apple.com/kb/TS3704
    Cheers,
    Jason H.

  • TS1424 What if I purchased files that are incomplete, even though they show that they are downloaded.

    I purchased a few, rather expensive Keith Jarrett albums, only to find that they would jump to the next song without finishing on my iphone.  Ditto for the files on my computer.  Now what?

    Other people have been having similar problems with songs over a number of days, I assume that there has been a problem with Apple's servers.
    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if they re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those albums and use the 'Report a Problem' link.

  • HT201210 my phone is stuck in the activation screen and when i try to restore  it says that there was an error  when trying to download  the request

    i updated my iphone 4 to ios6 and  today it doeasnt let me get out of my activations screen. it says the activation server is unavailabe. i just cant get out of the activation screen and use the apps nor se my phone. help please

    And i did it from my iPod

  • I changed the full name for a user even though there was a warning that said it might cause problems logging in. This prompted a restart, and now when I login, the progress bar loads ¼ of the way, and then my macbook pro shuts down. He

    I have also tried disk verification and repair as well as attempting to re-install Yosemite 10.10 on OS X Utilites.

    I can't actually re-install Yosemite. An error message pops up after I sign into the app store.

  • HT1338 I transfered IPad from PC to Mac...de-authorized and signed in...found ITunes has both my music and music from the previous ITunes account even though it was also de-authorized and signed out and a new sign in ITunes account....

    My wife and I decided to switch PC's.  She had an Mac Pro and I had a PC.  Both of us have Itunes (Ipad, Iphones).   She moved her ITunes library to a new PC and de-authorized and signed out from her old Mac Pro.  She signed in and authorized her new PC.  I took her Mac Pro and followed the same process.  In the end we both found our ITunes library mix in with each others music and books.  Despite the fact we are both signed in to our own ITunes account.  Seems like the devices (IPad, etc.) stays linked to the original computer....these devicdes did not contain mix Itunes library (eve after they were synced).

    - You can only sync an iPod to one iTunes library/computer. You can however, manually manage music and videos among different libraries.
    Go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing>Sync your device manually and follow the instructions.
    - If y wnat to switch syncing libraries/computer see:
    go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing>Sync your device manually and follow the instructions.
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
    If all the synced media like music is in the iTunes library of the second computer it is very easy.

  • TS1424 just downloaded an album and more than 1 track has not been fully downloaded, on my libruary it shows fully downloaded ??? can anyone please help ??

    Hi
    Can anyone help. I have just downloaded emeli sande album and 2 of the tracks have not fully downloaded.
    Does anyone know how I can get these tracks without having to pay again
    many thanks

    Check your version of Windows Media Player & the what firmware version is on the player? Here's is a post to read to understand why you have the problem & how to fix it. It pertains to a different player but the reason why & solution is the same.Read the WHOLE thread.http://forums.creative.com/creativel...hread.id=28757

  • Hello, I just purchased a album and I could't download de digital booklet, how can I try again to download it?

    Hello, I just purchased a album and I could't download de digital booklet, how can I try again to download it?

    Hey ther Rafa Guti,
    It sounds like you need to download the Digital Booklet that came with your purchase as it did not download correctly the first time. You can get it again from your purchased history with the following article. Depending on the platform you are downloading to, the instructions are a bit different so choose the correct steps from within:
    Download past purchases
    http://support.apple.com/kb/ht2519
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • I've just bought an album and downloaded it,went to sync it to my ipod shuffle and it doesn't appear in the album list to sync, yet it is in the music library? why is it not available to sync?

    I've just bought an album and downloaded it,went to sync it to my ipod shuffle and it doesn't appear in the album list to sync, yet it is in the music library? why is it not available to sync?

    This sounds similar to the problem where new purchases will appear in playlists, but not the main music source, suggesting that iTunes is making a hash of the indexes. Somewhat bizarrely the solution for that one seems to be to download the current free Single of the Week, maybe it will help you too.
    tt2

  • I just purchased an album and all the songs downloaded but one. It just keeps going through the downloading process. not sure what to do.

    I just purchased an album and all the songs downloaded but one. It just keeps going through the downloading process. not sure what to do.

    Has this happened to anyone before?

  • HT201272 I just purchased an album and only 5 songs fully play out of 15 songs. Is there any way of fixing this problem without having to repurchase this album?

    I just purchased an album and I cannot get all the songs to play. I was wondering if there was some sort of simple fix or do I have to repurchase this album?

    Franklin.s wrote:
    ... I was wondering if there was some sort of simple fix...
    Could be a corrupt download of those particular songs...
    If you live in a Region that allows re-downloading Music...
    Delete the Song(s) and re-download...
    See Here  >  Download Past Purchases
    http://support.apple.com/kb/HT2519
    If not... Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • TS1702 i if use "search" in music on my ipod touch 5th gen the result just show only album and playlist but nothing song result.whats wrong with it?please help

    i if use "search" in music on my ipod touch 5th gen the result just show only album and playlist but nothing song result.whats wrong with it?please help

    The users guide says:
    Spotlight searches the following:
    Contacts—All content
    Apps—Titles
    Music—Names of songs, artists, and albums, and the titles of podcasts and videos
    Podcasts—Titles
    Videos—Titles
    Audiobooks—Titles
    Notes—Text of notes
    Calendar (Events)—Event titles, invitees, locations, and notes
    Mail—To, From, and Subject fields of all accounts (the text of messages isn’t searched)
    Reminders—Titles
    Messages—Names and text of messages
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsynce all music and resync
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Just upgraded my iPad to IOS5 and when the download was completed, a window said that there was an error and it could not restore.  Now I have a black screen with the Apple logo and the circle lines.  None of the buttons respond. Help, please!!

    Just upgraded my iPad to IOS5 and when the download was completed, a window said that there was an error and it could not restore.  Now I have a black screen with the Apple logo and the circle lines.  None of the buttons respond. Help, please!!

    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. Maybe this will let the iPad reboot and then you may need to restore again but see if this helps to start the iPad first.

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