TS1424 I was billed twice after I bought an app. Please help.

I was billed twice after I bought an app. Please help.
What will I do?

Contact iTunes support and they should refund or credit you for the duplicate charge : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • TS1424 I was billed twice for an app.  How do I get a credit for one app?

    I was billed twice for an app. for the itouch.  How do I get a credit for one app?

    Contact iTunes Store support staff through the report a problem links in your account history or,
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html - Apple states all sales are final, but you can ask.

  • TS1424 Why was billed twice for the same app?

    Why did I get billed twice for the same game app?

    Contact iTunes support and ask (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1424 i was billed twice for the same app, how do i rectify this

    i have been charged twice for the Guardian app. How do i get this sorted?

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • I cannot download free app after i purchased paid apps please help me

    HOW CAN I DOWNLOAD FREE ? I HAVE PURCHASED PAID APPS THEN AFTER I WANT OT DOWNLOAD FREE ONE I CANT THEY ARE ASKING CARD DETAILS PAYMENT .PLS HELP

    If it's available, select None for payment method >  iTunes Store: Changing your payment information
    If not, read here >  Why can’t I select None when I edit my payment information?

  • HT3702 I was billed twice for the same products how can I claim my money back?

    Hi I bought TV shows from the ITunes store and was billed twice how can I claim my money back?

    You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I was billed twice for the same thing

    I was playing Farkle Addict 10,000 and I bought chips for $29.99, and I was billed twice. I want only one for $29.99 not two

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • I was billed twice for 23$ and I don't knw what for?

    I was billed twice for 23$ and I don't knw what for?

    We are all users like you.  We will answer when we can.
    Look at your purchase history and see what the bill was for.

  • HT204088 Why have I been billed twice for the same movie? Please amend my account

    Yesterday I was billed twice for the same movie Women on the Sixth Floor.
    Can you amend this please?

    These are user-to-user forums, you are not talking to Apple here. If you have a billing issue then you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, BIlling & Redemption

  • I recently sycned all my Itunes music from my Iphone to my Mac. I had 150-200 songs. After the sync I went and checked my phone, I now only have 53 songs. The lost one's aren't even showing up in my purchased. It's like I never bought them! Please help!!

    I recently sycned all my Itunes music from my Iphone to my Mac. I had 150-200 songs. After the sync I went and checked my phone, I now only have 53 songs. The lost one's aren't even showing up in my purchased. It's like I never bought them! Please help!!

    Hi NativeTiger!
    Here is an article that can help you find your Past Purchases and re-download them to your computer:
    Download past purchases
    http://support.apple.com/kb/ht2519
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

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    Bluetooth shuttted down after I updated to Mavericks, please help me !
    I am 70 Years old and worked very happy with my iMac (21,5“ mid 2010, 3,2 GHz Intel Core 3)
    until I updated him from  SnowLeopard 10.6.8 to Mavericks 10.9.2.
    2 Days all was OK. Next Morning-Start he needs (until now) 3 minutes to show me a SCREEN only milky white. After that he starts like ever with all ICONS in about 1 minute. (together 4 min.)
    ..But I must notice, that I cannot make anything, because the „BLUETOOTH APPLE WIRELESS KEYBOARD  and the APPLE  MAGIC MOUSE“ doesn't work anything like before.
    I could nothing do, I must drop my APPLE only out.
    That I maked ever 10x and all was the same... (Maveriks also 4x new updated)
    I taked my Logitech-Bluetooth-Mouse from the WIN-Laptop, dropped it in USB from iMAC...and in one second I could work only with this MOUSE...I buyd the Logitech COMBO K520 and all was OK now with my lovely APPLE iMAC to work with him...But without APPLE KEYBOARD and MAGIC MOUSE...and with a 4 min. -START until now.
    I  asked the EXPERTS from APPLE-SUPPORT under Tel. 0800-6645451 in Germany, became a Number, maked many Things by starting new, but the mistake after all is the same like before.
    When I look into ...Apple/ Info/System/ Hardware/ Bluetooth   ..my APPLE says: NO INFOs FOUND (Es wurden keine Informationen gefunden.)
    Under Hardware/ Diagnose : Selbsttest beim Einschalten: zuletzt ausgeführt: 15.05. 14, Ergebnis: Bestanden (that means OK) !!
    I asked many Peaple, who sold APPLE-Computers in the STORS, but they all had no IDEA, how they can help.
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  • TS1702 I was billed three times for the same App. what do I do?

    I was billed three times for the same App what do I do

    You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • No response at all after successful installation of iTunes; please help!

    After successful installation of iTunes (latest version 11) and confirmed that I agree to all terms, there was no further response.
    I went to All Programs and double click iTunes, still there was no response as if I did not initiate it.
    I am running Windows 7 64-bit.
    I tried unintall and re-install it twice and the same happened.
    Please help urgently. Many many thanks.

    Well, I have just spent an HOUR (no, I'm not kidding or exaggerating) talking to Apple support, and the saddest thing is that they were not able to resolve my issue. Their suggestion is for me to create another email account, then a new Apple ID for that email address and if that does not help, they want me to come to an Apple Store and show them what's going on. I find that a bit ridiculous...

  • My incoming calls on my iphone 5C get disconnected after the first ring. Please help!

    My incoming calls on my iphone 5C get disconnected after the first ring. Please help!

    I had this problem too with my newly bought iPhone 4s.I went to a technician shop to ask what the problem is and they said they could fix it however they would charge £35 and I believed this was too much. I was playing around with my iPhone to see if I could fix this problem I went on setting the clicked on the music section at the music section there is the button called sound check which was off so I decided to turn it on . After I turned it on my sound came back I was ecstatic I saved myself £35 and having to return the phone.

  • Hey, i just updated my iPad 2 to the newest update and know my apps have gone and i can't re-download the paid app i bought :( no happy please help

    hey, i just updated my iPad 2 to the newest update and know my apps have gone and i can't re-download the paid app i bought no happy please help!!!!!!

    Are the apps in your iTunes library on your computer and did you select them to sync? Are you sure that you are syncing correctly?
    Read this.
    http://support.apple.com/kb/HT1386

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