TS1424 I was charged for 240,000 coins in slotmania and did not receive that many I always buy the $ 19.99 package. If I am being charged then I want the coins

I was charged for 240,000 coins in slotmania and did not receive that many

This is a customer support forum, Apple advisors will not address your concerns here. If you need assistance, visit the link below to contact support:
http://www.apple.com/support/itunes/contact/

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I bought and was charged for bingo chips in bingo bash and have not received the chips.. I can't get a response from bingo bash! How do I get my chips?

I bought and was charged for bingo chips in bingo bash and have not received the chips.. I can't get a response from bingo bash! How do I get my chips?

Welcome to the Apple Support Communities
If I have understood you properly, to do that, you have to create a new administrator user with your name and for your uses. Follow these steps:
1. Open System Preferences > Users & Groups, and press the + button to create a new administrator account.
2. When you have finished creating that user, open  > Log Out, and log in your new user.
3. Open System Preferences > Users & Groups, select the old user and press the - button to remove the user. If you want, you can select the option to remove the Home folder of this user, so you will only have the Home folder for your account

TS1702 I was charged for an item I have already paid for multiple times... and did not receive it!!

i keep getting charged for an item on fairway Solitare... that I have not purchased... it just emptied my account... NOT happy!

You should never be charged twice for an application (or anything else) that is purchased under a single AppleID. You can download purchases to as many devices as you have signed on with that Apple ID. If you are getting charged twice, then you need to contact iTunes Support at the link I provided to Cheryl.
For example, I purchase Apps on my Mac for my iPhone/iPad. Both devices get the app - I am charged once for it. Or, I purchase music in iTunes on my Mac - I can download it to my iPad, iPhone, iPod Nano, etc. A purchase is owned by the AppleID it was purchased under. That AppleID can retrieve purchases that are compatible with any device that the AppleID is signed on to.
Post back with any questions!
Cheers,
GB

How can I get my money back I BUY the Coins in the game fieldrunners 2 HD were cut $ 9.99 $ from my account and did not receive any coins?! No. process MHFQZV02X8 please cancel the operation, collected coins and thank you

How can I get my money back I BUY the Coins in the game fieldrunners 2 HD were cut $ 9.99 $ from my account and did not receive any coins?! No. process MHFQZV02X8 please cancel the operation, collected coins and thank you

Apple does not have a presence here, this is a user to user forum. You would probably have more success contacting iTunes Support at http://apple.com/support/itunes/contact/.

I refund a New iPad which was purchased by cash 15 days ago, but I did not receive my refund check. and my receipt can not find, what should I do?

I refund a New iPad which was purchased by cash 15 days ago, but I did not receive my refund check. and my receipt can not find, what should I do?
I still have the confirm receipt for purchasing the ipad, but my refund receipt can not find.

Seventy one is correct, you need to take this up with the manager of the store.
Ultimately, if the guy who handled the return at the store didn't enter it into the system correctly, or if the paperwork was somehow lost, or anything else along those lines, your refund receipt is the only thing you have proving that they owe you money. If you have lost that receipt, it's quite possible that you will have lost the money that it represents.
Go to the store. Talk to the manager. Try to recall which person at the store handled the return, and see if they remember you. Be polite but insistent, and remember that without the receipt, you are depending on those people to help you out.

I've purchased a phone Yvonne appeared that the phone was stolen , and you connect with the owner of the phone did not respond to Vkpf you helped me , because I have to pay a sum of money and did not know that the phone was stolen

I've purchased a phone Yvonne appeared that the phone was stolen , and you connect with the owner of the phone did not respond to Vkpf you helped me , because I have to pay a sum of money and did not know that the phone was stolen

Return it. If you can't return it, turn it over to the police and consider this a life lesson.

HT201272 Hello, I've downloaded music videos in the past and I found that I can download them from my "purchased list" and thought that I wouldn't have to pay for them again. However, I am being charged for some payments ...which I did not know.

I didnt know I'd be charged again for the items I have downloaded in the past. When I tried downloading some of them...it says that they are free.

See my response to your other post.

TS3376 Husband tracking me from 35k feet in the air, claims I stopped for 1 hr in a location and did not move. Actually went work to home (10 min drive). Does the app work from an airplane moving across the country? What would explain this location stop ?

Anyone know the answer why find my iPhone app would show me as stopped or froze in a location for an hour? My husband was tracking me from an airplane on his computer and claims I was stopped somewhere for an hour. This was not at all the case as I went home from work. On his end viewing me from an airplane he claims my location was in front of an address. Not so, why would it do that.? Is there such a thing as recall rating from 35 thousand feet and the locator freezing up? I ask cause this is ridiculous and he claims the app is never wrong when clearly it is.
Thanks

Thank you both above for your replies, wired that he is tracking me from a plane and accusing me of "something". Even weirder is his defending that the app is never wrong. So I take the high road and investigate.
Thanks for the support .

HT4009 I made an in-app purchase adn did not receive it, but was charged

I made 2 in app purchases today, and did not receive them but I was charged for them. What do I do to get what I paid for or have the money refunded?

To petition for refunds, you need to go to expresslane.apple.com > itunes > itunes store > billing and accounts
I would suggest that you contact the developer of the app to see what exactly you purchased, because itunes store support can get you the refund, but they can't tell you exactly what you purchased. They just handle the money, they don't necessarily dictate what the app's devloper sells

My iphone 5 completely died 27 hours ago, ive had it on charge for 15 of those 27 hours, what can i do?, my iphone 5 completely died 27 hours ago, ive had it on charge for 15 of those 27 hours, what can i do?

mouy iphone 5 completely died 27 hors ago, its been charging for 15 of those 27 hours and its not doing anything, ive tried resetting it but it hasnt worked
could someone help me as to what i can do?

try a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.

HT201209 I bought a Mac last month for education. But i did not receive an app gift card. Where can i get it?

I bought a Mac for education last month. However, i did not receive any app gift card. Where can i get it?

The gift card was from Apple and on campus venders. If you bought the Mac from someone else, then you didn't qualify. If you did buy from Apple or an official on campus Apple partner, speak directly to them.

HT1541 Can you please put the 40,000 chips i bought for $4.99 on my account for the game called BIG FISH CASINO. I was charged but did not received the chips that i purchased :-(

Can you please put the 40,000 chips i bought for $4.99 on my account for the game called BIG FISH CASINO. I was charged but did not received the chips that i purchased :-(

You need to contact iTuens store support of teh game developers:
http://www.apple.com/support/itunes/contact/

After I purchased snoopy's street fairs' exclusive offer on 19th July12, I did not receive any snoopy coins till now(Suppose to have 150 coins on the game). And APPLE charged me $1.00 on 19th, and charged $1.99 again on 21th July12, pls help

Hi,
After I purchased snoopy's street fairs' exclusive offer on 19th July12, I did not receive any snoopy coins till now(Suppose to have 150 coins on the game for $1.99). And APPLE charged me $1.00 on 19th, and charged $1.99 again on 21th July12, totally charged me $2.99, but still haven't recieved any snoopy coins in the game, it sounds unreasonable.
thank you

My daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

HT204088 I did not receive a order number for the ringtone(I won't let go), I was charged 3.00's for one ringtone. The charges appear on my debit card for it.

I purchased a ringtone I won't let go and was charged 3 times but no ringtone. I did not get a order number either as I did not get it sent to my iPhone number.

Hello, Penny bank.
Thank you for visiting Apple Support Communities.
I would recommend reporting a problem with the purchase via the steps in the article below. This process will also show you any pending purchases that have not been invoiced.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
You can also report an issue with this purchase by accessing your purchases history in iTunes on your computer.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Cheers,
Jason H.

I have purchased bag of gems for game clash of clans. My credit card was charged twice but i did not receive any bag of gems

I have purchased bag of gems for $9.99 in game clash of clans. I saw the message ithat the order is not completed, i did it again, my credit card was charged twice but i did not receive any bag of gems. Please advise

If you haven't received the item then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

TS1424 I was charged for 240,000 coins in slotmania and did not receive that many I always buy the $ 19.99 package. If I am being charged then I want the coins

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