TS1424 I was charged for a download I didn't receive. Where do I get this corrected.

I was charged for an iTunes download I didn't receive.  How can I get this corrected?

You can download the item again for free.

Similar Messages

  • My iTunes account was charged for a download I didn't make. What to do?

    My iTunes account was charged for a download I didn't make, using credit in the account. My credit card was not involved. Can I get a refund from Apple? How?

    You can download the item again for free.

  • I downloaded an audio book, it shows up in my library, but there's nothing there? I was charged for the download? iTunes won't allow me to try to download again? Help!

    I downloaded an audio book, it shows up in my library, but there's nothing there? I was charged for the download? iTunes won't allow me to try to download again? Help!

    BobbyTrumbull wrote:
    I downloaded an audio book, it shows up in my library, but there's nothing there?
    How does it show up in your library if it's not there?
    What happens when you selec it and press Play?

  • HT204266 I was charged for something I did not purchase. How do I get credit?

    I was charged for something I did not purchase. How do I get credit?

    http://www.apple.com/support/itunes/contact/

  • I need an offline install for firefox v26, can you please advise where I can get this?

    I need an offline install for firefox v26, can you please advise where I can get this?

    Hi haydenr,
    It's best to use the latest version of Firefox if you can, but you can download Firefox 26 here:
    http://download.cdn.mozilla.net/pub/mozilla.org/mobile/releases/26.0/android/
    Just choose your locale (British English is en-GB, American English is en-US, etc) and then click the link for the apk file. :)
    Hope that answers your question!

  • TS1424 I was charged for an App that was presented as being free.Has this happened to anyone else?

    I was charged for an App that was presented as being free.Has this happened to anyone else and what did you do?

    You were charged for downloading it (some apps allow you to make in-app purchases within them to unlock extra features) ?
    If when downloading it then does a purchase price show on your purchase history : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (the most recent purchase is above the list).
    Of did you add or change your credit card details on your iTunes account when downloading the app ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702
    If you have been charged when you shouldn't have then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1424 I was charged for 240,000 coins in slotmania and did not receive that many I always buy the $ 19.99 package. If I am being charged then I want the coins

    I was charged for 240,000 coins in slotmania and did not receive that many

    This is a customer support forum, Apple advisors will not address your concerns here. If you need assistance, visit the link below to contact support:
    http://www.apple.com/support/itunes/contact/

  • HT4098 i was charged for an itune i didn't purchase

    I was charged for an itune that I didn't purchase, how do I go about getting a refund? How do I keep this from happening again, this is the second time its happened.

    CContact iTunes support.

  • HT1657 I was charged for a movie I didn't rent

    I was charged for a. Movie I didn't rent

    Contact iTunes support and ask for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3702 I downloaded coins for my bejeweled blitz game and was charged for them by Apple, but never received them.  What should I do.

    On Friday, I purchased and tried to download coins for my bejewled blitz game.  I was charged on my credit card, but I never received the coins.

    On friday I purchaed coins for my bejewled blitz game.  I was charged on my credit card for two purchases rcpt. no. 172035410830 + 210035412050.  I only received coins for one receipt.  please credit my account for one of the receipts.

  • HT201272 Purchased an app by mistake, try to delete when it was downloading, didn't succeed and was charged for the purchase. Is there a way I can get refunded by this error that I committed

    Purchased an app by mistake, try to delete when I was downloading, didn't succeed lost app and was charged. Is there any way to refunded for this app or am I out of luck for pulling a bonehead move.thanks

    You get charged the second you click "buy".
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store - Apple states all sales are final, but you can always ask nicely.
    post by stevejobsfan0123 - https://discussions.apple.com/message/18879347 - "In the iTunes receipt which will be (or maybe already has been) emailed to you, click on the Report a Problem link. After following the steps, one of the options is 'I inadvertently purchased this item.' Select that."

  • TS1424 i was billed for a book dowload i never received on Feb 18th 10.85 from my debit card

    I attempted to download abook from i tunes , did not realize it was not avaialbe to download to my dell tablet , i was billed for it and had to repurchase it through Kindle , i rec the book down load from Kindle and was billed also billed from I tunes merchant code 5735

    All purchases are considered final (an ibook's requirements are listed on its description page in the store), but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you (these are user-to-user forums) : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Why my account was charge for USD 1 which i do not have any purchase of this amount

    My bank was charge me the following amount of USD 1. But i do not have any purchase of USD1. Please check and refund.
    24-Apr-2012
    PREAUTH SALE APPLE ITUNES STORE USD\\L DATED 24/04/12
    US$1.00

    These are user-to-user forums.
    If you have just set up an iTunes account and/or changed your credit card details on it then you will probably have been 'charged' a 'holding charge' which should disappear off your account within a few days - there is more info here : http://support.apple.com/kb/HT3702

  • HT3702 I been charge for app that I didn't order how can I get my money back ??

    I been charge for apps that I never order , how can I get my money back ? 

    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
    If its not in your purchase history, you should report it to your credit card company instead.

  • TS1424 I was charged for the same ringtone twice as far as i know i only downloaded it once??

    Why was i charged twice for the same thing,i only downloaded it once that i'm aware of,how do i get my credit back?

    You can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    What you can redownload for free will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes, and in the Purchased tabs in the iTunes and App Store apps (and the Purchased tab in the ibookstore in the iBooks app) on your phone. If you redownload via those then you shouldn't be charged again.

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