TS1424 I was charged for an App that was presented as being free.Has this happened to anyone else?
I was charged for an App that was presented as being free.Has this happened to anyone else and what did you do?
You were charged for downloading it (some apps allow you to make in-app purchases within them to unlock extra features) ?
If when downloading it then does a purchase price show on your purchase history : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (the most recent purchase is above the list).
Of did you add or change your credit card details on your iTunes account when downloading the app ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you have been charged when you shouldn't have then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I was charged for an app that i uninstalled
I was charged for an app that i uninstalled and i want a refund back because they should not have charged me
Why should you not be charged?
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I was charged for an app that I did not purchase / did not intend to purchase. It is very expensive and need to have a refund!
http://www.apple.com/support/contact/
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HT4009 i was charged for an app that said free...what do i do?
i was charged for an app that said free..what do i do?
http://www.apple.com/support/itunes/contact/
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My iPod was plugged into wall charger when an electrical burst came out the top of iPod! Has this happened to anyone else? Have scorch mark on top of iPod where the electrical current exited iPod!
I have heard of that before, Seems like the wall charger was defective. If wit wan an Apple charger I would mak an appointmernt at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
If Apple will not replace it at no cost
Apple will exchange your iPod for a refurbished one for this price:
Apple - Support - iPod - Repair pricing -
Has this happened to anyone else?
Jaybunni wrote:
I have had my macbook pro for 3 days, and it will not charge.
You have 14 days from the date of purchase to return your MBP. Personally, I would not waste my time "troubleshooting" if the normal solutions do not work.
Return the MBP for one that works before your 14 days are up and/or call AppleCare ASAP!!!
Good luck! -
How on earth does someone hack into my iTunes account and charge my visa/debit card? I got no emails from iTunes, so I know it's not them. This has happened twice to me and it's after I take out my credit information. I found out because of a bounced check, plus my bank statement had all the charges on it. They start small with just a few dollars but they do it every day sometimes twice a day. Then next to where they tell you who charged it, it says iTunes with a bogus phone# to call? In total they stole $224 from me. I was lucky my bank refunded the money stollen. Has this happened to anyone else?
People get their accounts hacked all the time. It's unfortunate, but true. To prevent this in the future, you need to:
- choose a good password, with a mix of upper and lowercase letter and numbers, that someone wouldn't be able to guess by stalking you on social media sites
- be aware of surroundings when entering a password, to be sure nobody's looking over your shoulder
- be cautious of what you do on open wifi networks (ie, networks that do not require a password to join)
- use a different password on each site
- use a password manager so you don't have to remember all those different passwords -
Has this happened to anyone else? Will the ship date update or does this mean I will be getting it shipped out soon?
CGraves3, I know the importance of understanding and confirming your shipping dates! As your order moves through the process, you can check the status at http://bit.ly/RjmCUB. You may not be able to see a change from Processing until it officially ships, then you'll see the tracking number. Did you receive a confirmation email that your order was submitted? Additional information throughout the fulfillment process is usually sent to that same email address.
TanishaS1_VZW
Follow us on Twitter@VZWSupport -
I am using My Photo Stream on my iPhone and on my iPad. Much to my surprise, I noticed that many of my pictures on my iPad have disappeared ( iPhone shows 990 - iPad shows 90 only !!!! ) Has this happened to anyone else ????? What is the problem ???
Welcome to the Apple Community.
Photostream in the cloud only keeps photos from the last 30 days (subject to a 1,000 photo limit). When photostream syncs the photos to your device they will stay there (subject to a 1,000 photo limit) until deleted, which means you may well have more photos in your photostream album on your device than there are in photostream in the cloud.
The consequence of this is that if you turn photostream off and on again on your device (or enable it for the first time), it will only be populated with photos from the last 30 days, which may not be all the photos that were previously in the photostream album on that device. -
Facebook app is freezing up my iphone 6, is this happening to anyone else?
My Facebook app is freezing up my Iphone 6. Is this happening to anyone else?
Yes this does happen, depending on the surface on which it falls.
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HT4009 My credit card was charge for an app that isnt downloaded to my phone
I Purchased a game to my Iphone 4s but it didnt download and my crdit card was charge 3 times for it ..How can i solve this problem
contact the iTunes store
https://expresslane.apple.com/Issues.action
Go to iTunes under product and then select iTunes store. After that it will show you a list of topics, pick the one that matches you problem and then it will let you pick a sub category, and hit continue. Press on the envelope, After that all you need to do is fill out your full name and e-mail address and under Briefly provide any other details you think we need to know, write the problem you are having and iTunes store will get back to you in 48 hours or less, they will get back to you in 24 hours if there not really busy. -
I have to push the button several times for the phone to come on - has anyone else had this problem?
I have to push the button several times for the phone to come on - has anyone else had this problem?
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I am trying to purchase app from app store and its asking me to answer my security questions which I dont know because I never set them up in the first place! How do i get passef this or change it to reset my own security questions??
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(88522) -
So, I know it wasn't the battery. Help?!
And, I tried resetting it, and it STILL won't turn on. I have tried resetting it twice, no luck so far, though.
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I need help figuring out why my phone keeps shutting off. Has this happened to anyone else? How can i fix it?
Welcome to the Apple Community.
This isn't a Home Sharing problem, you will get better answers posting in the iPhone community.
https://discussions.apple.com/community/iphone/iphone_hardware
https://discussions.apple.com/community/iphone/using_iphone
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