TS1424 in app purchase did not receive
I made an in app purchase & it did not go through as far as giving me what I purchased however iTunes charged my credit card. What do I do ?
If you haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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In app purchase did not download yet itunes still billed me, where can I get help?
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Has anyone had a problem with in app purchase not downloading completely ?
Hello hombrur
Check out the article on how to resume the download. If you are still having issues with getting your In-App Purchase, then report the issue to the iTunes Store.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
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HT1491 My in app purchase did not complete
Made an in app purchase of "dollars" in Big Win Soccer - the payment went through iTunes and the transaction was recorded to be completed, but when my son entered the game, his "Big Bucks" was not updated to reflect the purchase. What do I do next?
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HT201272 in app purchase did not down load
in app purchase didnt download but i was charged by itunes
If you haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
HT4009 in app purchase did not download
I purchased an in app item and was told there was an error and that it didn't work so I trid it again and the second time it did. I was charged for both downloads but have only received one. How do I get A refund?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
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Discussion of Apple policies and decisions is not permitted here.
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Even after disabling in app purchases (General > Restrictions) and setting the password requirement to 'immediately', I tried another in app purchase (for a smaller amount) and again it went straight through without asking for a password.
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Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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