TS1424 is any else getting a "your purchase cannot be completed error" when purchasing anything on apple tv, or iTunes, or the app store.

I am getting a "your purchase cannot be completed error" when I try to buy something on the app store or itunes.  I sent an email to apple on saturday and no one has responded.  I haven't had a problem to date buying anything on the app store or itunes.  has any else gotten this error?

I have the same issue to. I buy gems frequently for a game that I play, then started getting that message. Frustrating cus the item that I want to buy has a limit on it and i don't want to miss it.
It is my money and I do as I please, and no up to Apple in limitting the amount you can spend.

Similar Messages

  • How can I get the apps that I paid for on iTunes and the app store I don't have a computer I paid for them using my ipad and everytime I try to redownload them it asks for my card number and when I put the number in it tells me that the number is not a wo

    Ok can anyone tell how I can get the apps that I paid for on iTunes and the app store using my I pad because I don't have a computer and when I try to redownload the apps it keeps asking me for my card number and when I give it my card info it says that it's an invalid number when I know that it's not

    If you are getting an 'invalid security code' message then is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • Every time I try and use iTunes or the App Store on my iPad Mini, I keep getting the message "Cannot connect to iTunes Store". However, on my iPod Touch 4th Generation - signed into the same account - it works with no problems. Can anyone help? Thanks!

    As I've already mentioned, I can't connect to iTunes or the App Store, the same message appears every time: "Cannot connect to the iTunes Store". I downloaded a few apps before I connected my iPad Mini to my Computer. I started doing an update that was about 9 or 10 hours long, somewhere around that time, and I unplugged it about halfway through the update and since then I've not been able to get onto iTunes or the App Store. I checked to see if I could continue the update but when I looked on iTunes again, no updates appeared. On my iPod Touch 4th Generation, everything works absolutely fine and it is logged into the same Apple ID. I've tried resetting my Network Settings, logging into someone else's Apple ID, connecting to a different Wifi, changing the DNS settings to 8.8.8.8, rebooting my Computer and iPad and changing the HTTP Proxy to Auto. Is there anything else I could try or am I just overlooking something? I would really appreciate it if someone could help me out here, thanks!

    Can you connect to a wifi source on the device? Enable wifi in settings on the device itself. If you don't have wifi at home, there may be a local hotspot you can use for this.
    The reason this happens is carriers don't want people downloading huge files that would slow their network as well as eat up your data plan.

  • I changed my email on my Apple ID and now I can't purchase anything from iTunes or the app store. How do I fix that?

    I changed the email on my Apple ID and now my password won't work and I can't get anything from iTunes or the App store.

    Try logging out of your account on the iPad by tapping on your id in Settings > Store (Settings > iTunes  & App Stores on iOS 6) and then log back in and see if it then works.

  • When I try to download anything from iTunes or the app store on my iPod touch, my sister's Apple ID comes up instead of my Apple ID. How can I get my iPod touch to ask for the password for my Apple ID rather that of my sister's.

    When I try to download anything from iTunes or the App Store on my iPod Touch, my sister's Apple ID pops up instead of mine. How can I get my iPod Touch to display my Apple ID and ask for my password rather than display my sister's Apple ID?

    You can try to tell the iPod to use yours:
    1. Tap Settings
    2. Navigate to "iTunes & App Store"
    3. Tap Apple ID:
    4. Tap "Sign Out"
    5. Sign in to your account.

  • Why does apple allow apps in the App Store hijack your Internet when certain websites? Why doesn't apple remove their products from the App Store?.

    Why does apple allow apps in the App Store hijack your Internet when certain websites? Why doesn't apple remove their products from the App Store?.

    Apple saw it as their responsibility since the redirection took me to the App Store. They assisted me in stopping the redirection which is occurring on many peoples iPhones. It's a have java script problem that adking is using to get you to buy their games. The websites work normal and then all of the sudden the website is taken over by adking.com.  You can no longer use the website as it immediately takes you to the App Store without ever showing a popup to cancel the redirection. They were very helpful fixing the problem should others experiencing this specifically with adking.com.
    No need to get defensive. I'm not the only one experiencing the problem Apple said.

  • TS3297 My 2nd generation ipod touch is giving me the following error when I try accessing Itunes or the app store. "Cannot connect to the Store. A secure connection could not be established. Please check your date & time settings"  I am on a secure networ

    My 2nd generation ipod touch is giving me the following error when I try accessing Itunes or the app store. "Cannot connect to the Store. A secure connection could not be established. Please check your date & time settings"  I am on a secure networkl.

    Can't connect to the iTunes Store
    Make sure that time zone is correct in addition to date and time

  • HT2534 how do i use itunes and the app store without any credit card or gift card?

    i just got my iphone and i used to use itunes all the time before when downloading all songs were completly free, how do i use itunes and the app store to find free stuff to download without having to add a credit card or gift card with my account?

    Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
      Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    More details of how:
      http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/

  • I seem to have deleted iTunes and the App Store from my iPad mini, how do I get them back?

    I've deleted the App Store and iTunes from my iPad mini, how do I get them back?

    If you can't find them on any of your homescreens or app folders, and you can't find them via the spotlight search screen (swipe your first home screen to the right), then are they hidden by Settings > General > Restrictions > Installing Apps and iTunes being set 'off' ?
    If not then have you tried a reset to see if you can find them after the iPad has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • HT5312 I changed my Apple ID and email but the old adress still comes up when I try and get into Itunes or the app store

    i changed my apple ID and whan I try and open the App store the old ID comes up how can I get it to take my new ID/ email address that has been accepted

    Sign Out of your Account... Then.. Sign in using the preferred Apple ID.
    It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
    Apple ID FAQs  >  http://support.apple.com/kb/HT5622

  • HT5622 After the os upgrade I can no longer log in with my Ipad to itunes or the app store, I can log in with my computer just fine any ideas?

    Nothing that requires and Apple ID or a password works, the WIFI, browser adn facebook all still work just the Apple stuff will not work. It repeately ask me to sign in. It works just fine on the desktop I can log in a buy stuff even transfer it to theI pad with a cable. But the I pad acts like it has been isolated by the os upgrade. Any Ideas on how to fix this?????

    Try logging out of your Apple ID with the iTunes and App Store at Settings > iTunes and App Store. Select your Apple ID and at the window that appears, select Sign Out. Follow this by signing back in.
    Regarding the Outlook password which is the password for the email account you are also accessing with the iPhone's Mail app, try deleting and recreating the account on the iPhone.

  • HT204053 How do you change your region when iTunes and the App Store keep changing it

    I live in china but I'm from Canada and my iTunes is linked to Canada.  Twice so far this year I have had my iTunes, App Store, and iBooks all convert to the Chinese sites. I am trying to put it back to Canada but for some reason it won't change. My region is still Canada so I'm not quite sure what is going on. Can anyone help?

    Apps are permanently tied to the Apple ID used to purchase them.  You will always be asked for the password associated with this ID when updating apps, regardless of whether or not you are using this ID for current purchases.  The only way to stop this is to delete the old apps from your phone and iTunes and repurchase them with your current ID.
    Edit: to change the ID used for future purchases on your phone, go to Settings>Store>Apple ID, tap the ID shown, sign out, sign back in using the new ID.  As explained above, you will still be prompted with the old ID when updating apps purchase with the older ID.
    Message was edited by: randers4

  • Since updating to 4.3.2 i cant use any Apple related apps, Mail, Safari Itunes even the app store crashes.... please help I rely on my phone!

    After installing 4.3.2 Safari, Mail, Itunes and App Store crashes on launch, I have restored and reinstalled but it still isn't working... My phone is like my right arm! I need it working soon!!! Heeeeelp!

    When you restored did you restore from a backup or from a fresh install?
    Sometimes when you restore from a backup you will get corrupt files that will continue to show up as long as you are restoring from that back up.

  • TS1702 Recently my iPad is having connection issues with iTunes and the app store. I always get the message, "Can't connect to iTunes"...can anyone suggest a solution?

    I have tried everything. Wifi is working, I can use safari with no problems, I've tried restarting iPad, I've tried signing out then back into iTunes...and a reboot of my iPad. Nothing works!!!!  Oh and I checked for updates and everything is up to date.
    What is anyone's suggestion??? Need help please!!!

    See:
    IOS 6 App store crash: Apple Support Communities
    Try:
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Since upgrading to iOS7 I cannot download anything from iTunes or the App Store.  I get asked for PW and then it just reverts back to showing the price of the app or song.  When you tap it, it gives an INSTALL box and when tapped it again asks for PW.

    Please help.  I cannot download any apps or itunes content.  Just get this circular path of tapping to install, entering PW and back to tapping to install and asking for PW.  This started with the latest iOS update.  Any help would be appreciated - Thanks

    Try a reset. Press & hold the Power and Home buttons simultaneously, ignoring the red power off slider, until the Apple logo appears. Then release both buttons. This should not affect any content on the iPad, it is similar to rebooting your computer.

Maybe you are looking for

  • Xslt 2.0 and RDBMS 9iR2

    This might be a really daft question, but is it possible to use XSLT 2.0 from within PL/SQL in a 9.2 RDBMS? Our upgrade to 10g RDBMS is coming ... but slowly! Is it possibly to use the 10g XDK with a 9i database in the meantime? Thanks, Andy

  • NPE when using POJO Data Control deployed as webcenter shared Lib

    Hello everyone, I am using Jdevelopper 11.1.1.7... I have a methodAction Binding defined for a JSFF. I am executing this methodAction in a managed bean. When doing so I have the following exception: Caused By: oracle.jbo.JboException: JBO-29000: Unex

  • What should I use as parameter name in call.addParameter in WS DII client

    I'm using dynamic invocation interface to call a web service in Oracle OC4J. The part of WSDL "Types" is: <element name="myType" type="tns:myType" />    <complexType name="myType">      <sequence>        <element name="sss" nillable="true" type="stri

  • AsyncOS 6.3.7-018 for Web is GA

    Hello, Cisco is pleased to announce the General Availability (GA) of a new maintenance release of AsyncOS 6.3.7-018 for Web to all customers. This release applies to all our Web Security Appliances (S-Series). Partial list of defects fixed in AsyncOS

  • Print hidden subforms

    Hi I have a form in which last few pages are in the hidden state. Now, On a click of a button I should be able to print the pages only which are in hidden state. I have used xfa.host.print(...) But the problem here is, the whole form is in flowable s