TS1424 Issue with purchasing song on itunes after upgrade!!!

I recently purchased Dark Horse by Katy Perry AFTER i upgraded my phone to the new iso7. During the purchase i agreed to the updated T & C's and confirmed to buy, but then it frose and it woudlnt let me do anything.
The song has not downloaded to my itunies library on my Iphone 5 or PC, nor have i recieved recipt & it wont let me purchase it again as it states i have already purchased the track.
Can someone help with this??!!

Does it show in the Purchased tab in the iTunes store app on your phone for (re-)downloading (music can't be redownloaded in all countries) ? You should also have a Purchased link under Quicklinks on the right-hand side of the iTunes home page on your computer's iTunes. If not then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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Hi,
Just add more in this issue, following testing is done.
referring results and conclusion, you will get better view on issue
====================
Test Case - 1
User OnCloud/O365 - Pratik Nimbalkar
Email ID - [email protected]
( same as UPN)
Room Booking Scenario - Book Room for 6.30pm to 7.30pm slot
Results - Accepted
Room Booking Scenario for same slot- ReBook Room for 6.30pm to 7.30pm slot
Results - Declined
Conclusion = working fine
==================
Test Case - 2
User OnCloud/O365 - Testsm
Email ID - [email protected]
( different from UPN)
Room Booking Scenario - Rebook Room for 6.30pm to 7.30pm slot
Results - No Response from Room Mailbox neither Accepted nor Declined
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Room Booking Scenario for same slot- Rebook Room for 6.30pm to 7.30pm slot
Results -No Response from Room Mailbox neither Accepted nor Declined
But we can see as booked as "Tentative"
=========================
Conclusion = There is issue with booking room and not getting response while user is
@abc.my id.
======================
Note = for all other on premise users those are having @abc.co.in
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This issue seems with only on cloud
@abc.my users

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kirkladb wrote:
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Thank you for visiting Apple Support Communities.
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OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem."
http://support.apple.com/en-us/HT200553
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HT201272 I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else.

I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else. My phone is not syncing properly, I wanted to add another playlist to it that I created on my Mac. I pluged in my phone and made sure the playlist I wanted to add was checked to be on my phone when I synced.
The playlist I wanted to add was "Country." It is clearly checked. I also wanted to add the "Recently Added" playlist, which I also checked before sycing. Currently, my phone only has the "Purchased" playlist and my "All Songs" playlist on it. When I hit sync, iTunes added another playlist automatically added another playlist to the list above and checked it. It was titled "ALL SONGS 1" and had ten fewer songs in it than the playlist I had created, "ALL SONGS" had. This playlist, however does not show up on my phone after syncing, nor does "Country" or "Recently Added." (Every time I sync, another playlist is created as "ALL SONGS 2, 3, 4, etc.") One of the songs (I have not, yet checked the other songs) that I purchased from within iTunes Radio shows up in the "ALL SONGS 1" on this screen:
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Also, this is what playlists are on my phone after syncing a million times:
Only what was on there before I started any of this. "Summertime Sadness" and the other songs I bought from inside iTunes Radio, do not show up in either of these playlists. Please, help me.

Hi Petrafin,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
You can download your purchases directly to your computer.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Cheers,
- Judy

I'm trying to purchase songs from itunes but nothing is happening after I push the "buy" button. I have credit available but nothing is happening. Do I need to restore or update?

Trying purchase songs from itunes store but nothiing is happening after I click on the "buy" button. I have credit available ($21.59). Do I need to refresh or update somehow? Not sure what's going on never happened before when purchasing from itunes.

Try to connect in recovery mode, explained in this article:
iOS: Unable to update or restore
Before that, back up your device, explained here:
iOS: Back up and restore your iOS device with iCloud or iTunes
How to back up your data and set up as a new device
You can check your warranty status here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do

TS1424 Issue with purchasing song on itunes after upgrade!!!

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