TS1424 It's saying to contact iTunes support when I update my billing info. The info is correct. Why?

It's saying to contact iTunes support to complete transaction when I update my billing info. The info is correct & the payment method is good. Why is it saying that? And I tried contacting support but there's no phone # just email.

We are just fellow users on here, the only wayt o know the actual reason is to contact iTunes support : http://www.apple.com/support/itunes/contact/

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