TS1424 iTunes account continues to get "hacked", downloads [asian characters] app, then uses my iTunes gift-card money for in-game purchases.

So what's going on?
It all started a few months ago when I realized that the $20 iTunes gift-card credit was used without my knowledge. Someone had purchased an iPhone app that was obviously foreign. I immediately changed my passwords to something I've never used anywhere, ever. The next day, I noticed that whoever downloaded the "app" used the card AGAIN to make in-game purcahses. Scared, angered, and confused, I called Apple who proceeded to tell me to change my passwords (despite my explanation) and then deactivated my account for a week. They reimbursed the stolen money and I thought everything was good... until now.
There are only 2 devices that are authorized to access my iTunes account - my iMac and my iPhone. I do not join any unreliable websites or download any malicious (appearing) software, much of it being recommended-by-apple apps. I just went on to iTunes today 9/9/12 and noticed that I was downloading something and there it was, once again:
I have no idea how this is happening and/or how to stop it. They want to charge me $40 to talk to them on the phone since my gear is older than 90 days. If anyone knows what to do, or why this is happening, please help!

You need to contact iTS.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
There is no fee for email support. Also, in 99.9% of cases these in-app purchases, and what you describe are due to family members using the device and not aware they are carrying out in-app purhases.
Restrict in-apps and you'll see this will stop. I'm sure iTS will also regurgitate this as well to you.

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filterc-r wrote:
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In terms of control over this issue, the ranking is thus...
iTune folks
You
us/anyone else.
We can't do anything but prompt you to interact with Apple.

Trying to upload my ibook crafted with ibook-author but since I have two iTunes accounts, I keep getting a message that another person (me) is trying to use my tax id to distribute my book. Anyway out of this jam? The iTunes folks seem lost on this too

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In terms of control over this issue, the ranking is thus...
iTune folks
You
us/anyone else.
We can't do anything but prompt you to interact with Apple.

TS1424 iTunes account continues to get "hacked", downloads [asian characters] app, then uses my iTunes gift-card money for in-game purchases.

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