TS1424 itunes could not connect itunes store. An unknown Error occurred 3212

HELP PLZ

Welcome to the Apple community.
Alerts with codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, or due to your Internet proxy settings. If you are using a proxy, try removing the proxy settings, or using a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues.

Similar Messages

  • HT2292 hello i'm facing  problem  i downloaded iTunes version 11 32bit  and after i installing the set up when i opened the iTunes a massages  occur saying i tunes could not connect to iTunes store an unknown error occurred (-3212) even  though my interne

    Hello i'm facing  problem  i downloaded itunes version 11 32bit for windows 7 and after i installing the set up when i opened the iTunes a massages  occur saying i tunes could not connect to iTunes store an unknown error occurred (-3212) even  though my internet is on

    Try this...
    Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
    cmd /k netsh winsock reset
    Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
    You should get something similar to this:
    Reboot the computer and the problem should be resolved.
    If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
    tt2

  • Cannot sync my iphone to my itunes account on the computer.  I get the message: iTunes could not connect to the iTunes store  An unknown error occured (-3212).  Make sure your network connection is active and try again.

    I cannot sync my iphone to my itunes account on the computer.  I get the following message: " iTunes could not connect to the iTunes store.  An unknown error occured (-3212).  Make sure our network connection is active and try again."  Has anyone else had this problem?

    Did you find a resolution as I'm having same problem?

  • When trying to connect to itunes i receive the following message, "iTunes could not connect to the iTunes store"  An unknown error occured (-3212)

    Help me, when trying to connect to iTunes or the iTunes Store I receive the following message. "iTunes could not connect to the iTunes Store." An unknown error occurred (-3212).

    iTunes has been denied by your firewall. Add iTunes to your firewall allowed list.

  • HT203200 Hi! i keep seeing this message popping up on my itunes, intunes could not connected to the itunes store  an unknown error occurred (-3212) can someone help me please?

    Hi! keep seeing this message on my computer, could not connected to the itunes store unknown error occurred (3212) can someone help please?

    Perhaps try the Errors 3000 through 3999 section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • ITunes could not connect to iPhone because unknown error (0XE8000001)

    Anyone getting this error? iTunes could not connect to iPhone because unknown error occurred (0XE8000001)

    I've had the same issue for a week now. Just tried to sync on my home iMac (week long problem at work on MacBook Pro, but trying a clean install at home didn't change things).

  • Hello, i just downloaded itunes on my acer laptop and its been giving me problems everytime i try to get on to the itunes store.. it gives me a message saying "itunes could not connect to the itunes store. an unknown error occurred. (310).plz help me out.

    hello, i just downloaded itunes on my acer laptop and its been giving me problems everytime i try to get on to the itunes store.. it gives me a message saying "itunes could not connect to the itunes store. an unknown error occurred. (310).plz help me out. i do have the internet on but it keeps giving me the same problems .. thanks..

    Hi Young Prada,
    If you are having issues connecting to the iTunes Store, you may find the following article helpful:
    Apple Support: Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    - Brenden

  • I Tunes could not connect to the itunes store An unknown error occurred 11556

    I Tunes could not connect to the itunes store An unknown error occurred 11556
    Make sure your network connection is active and try again

    There's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • Itune could not connect to itune store. an unknown error occurred (0x80090318), what I can do ?

    itune could not connect to itune store. an unknown error occurred (0x80090318), what I can do ?
    before one year i was able to connect then i unstall
    this week i install the itune then all my old file like musics appear in the itune, i tried to connect to my itune through computer but i couldnt
    my net working fine
    firewall checked already and enable for itune
    notice
    - im using the same computer, windows vista
    please help me in that
    thank you

    Hello Embassykw,
    It sounds like your iTunes Store page does not load and instead gives you an error code. I found this error code in an article that will be helpful for you named:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123
    The cause for these issues is a program that monitors the Winsock protocol for Windows conflicting with Apple software. These programs usually use a Layered Service Provider (LSP) that can help identify the particular program installed. The programs that monitor this protocol have a variety of purposes, including security software, content filtering, and optimization of network traffic.
    Following the instructions should resolve the issue for you.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • TS1368 itunes could not connect to itunes store . an unknown error occurred (11556)

    Can any bady help i have problem with iTunes could not connect to iTunes Store.and unknown error occurred(11556)

    There's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • Itunes could not connect to itunes store - an Unknown Error Occured (502 )

    PLEASE HELP !!!!!
    For the last 3 days I have been trying to login to the itunes store, but have recieved the message "Itunes could not connect to itunes store - an unknown error occured (502)" each and every time. Can someone please tell me why this is happening and what I can do to fix the problem. I would really like to download some games onto my Ipod, but am having no luck.
    Thanks
    Elizabeth
      Windows XP  

    I have been getting the "cannot access" result for several days, even trying again repeatedly throughout the day and night. It may have started after the last Windows security update. I have not changed anything else on my system prior to this happening, nor have either of the ISP's I use. I agree "something" must have changed, but there seem to be a lot of other people experiencing this same problem. If you are one of them, did it start after applying the Windows update?

  • Itunes could not connect to the itunes store. an unknown error occurred (11556)

    itunes could not connect to the itunes store. an unknown error occurred (11556)

    Excellent it worked for me.
    First I tunes was unable to update software so I removed then deleted installed program folder location after that properly performed clean installation for itunes64.
    When tried to sign in received this message. Even restart the pc did not help.
    Your help was fruitful.

  • The itunes stores said we could not complete your request an unknown error occured how do i fix this?

    The itunes stores said we could not complete your request an unknown error occured how do i fix this?

    Hi The99reddragon,
    Thanks for visiting Apple Support Communities.
    You may have been affected by this system issue that occured:
    Multiple Services - 10:23 AM - 12:54 PM - Some users were affected
    Users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore. Users may also have been unable to access iTunes in the Cloud, iTunes Match, or restore purchases from an iCloud backup.
    From Apple Services, Stores, and iCloud.
    If you're still not able to complete your iTunes store purchase or download, see this article for some troubleshooting steps that can help:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Best,
    Jeremy

  • I cant re-store my iPhone through the iTunes. Message which comes up says' the iPhonw could not be restored. An unknown error occurred (21). i tried all the options and nothing seems working. please help

    I cant re-store my iPhone through the iTunes. Message which comes up says' the iPhonw could not be restored. An unknown error occurred (21). i tried all the options and nothing seems working. please help

    Hi chiekoo,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/ts3694#error21
    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
    Best of luck,
    Mario

  • TS3221 iTunes could not connect device due to unknown error (0xE8000012)

    TS3221 iTunes could not connect device due to unknown error (0xE8000012) please tell me the solotion

    Turn your iPhone to a DFU mode and restore it

  • TS1538 itunes could not connect because of an unknown error

    When i connect my ipad to my computer it shows" itunes could not connect because of an unknown error" and i cannot put songs from my pc to my ipad

    Try this if thats 0xExxxxxx error message
    http://support.apple.com/kb/TS3221

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