TS1424 iTunes has billed me for music I didn't want!
I was listening to some snippets of music and I must have 'hovered' the cursor over something by mistake (can be a pain on a Mac) - I most certainly did not click it - and a download started. I stopped it immediately so I don't have the music. But today I received a receipt from iTunes. I don't want the music and certainly have not downloaded it - do I have any way of getting it back?
Even though you stopped the download it will have been considered a purchase when you accidentally clicked 'buy', and all purchases are considered final - but you can try contacting Apple and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
Similar Messages
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iTunes has charged me for buying the Manga Browser, Downloader & Reader TWICE. I would like my money back.
I would like to cancel the Lite version and keep the 2.2 version.We're just fellow users here and cannot help with this type of problem.
Contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
tt2 -
Can I get a refund for music I didn't want
I clicked on an album I didn't want and how do I get a refund or return?
You have to enter your password whenever you purchase something. Sort of an added "are you sure?" feature built in. In your case, I am guessing you had purchased something immediately previous to purchasing the album in question? Which means that your password was already entered? Try contacting Apple concerning the issue, I am sure they will help you.
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iTunes has deleted all my music except for the genre I was listening to yesterday. It has also deleted my purchased movies and all my podcasts and playlists. Grrr. Is there a way to find it all again???
Hey there MotherMarthaMayhem,
Welcome to Apple Support Communities.
This article provides information and troubleshooting tips that may help you find the media that recently went missing from iTunes on your MacBook Pro.
iTunes: Finding lost media and downloads - Apple Support
Cheers,
-Jason -
itunes has removed my downloaded music from my library. I still have all of my purchased songs and videos but the downloaded songs are missing. I still have the downloaded songs on my cpu just not in my itunes library anymore. How do I get these songs back in my itunes library?
Copy them from the other user account you were logged in with to your own account. Or if you are using iTunes 10.3 or later and live in the use, redownload them via iCloud beta. See this article for more information.
http://support.apple.com/kb/ht2519
B-rock -
my itunes has lost all my music, they are still on my ipod, can I copy them back ?
''''' "My bookmarks from firefox were all on IE. " '''''
That wouldn't happen automatically, Firefox doesn't synchronize bookmarks with IE favorites.
Any chance you were using Google Bookmarks in Firefox? And then with the Google Toolbar not working any longer you just can't access your Google Bookmarks from within Firefox ??
GBookmarks (Google Bookmarks for Firefox) add-on <br />
https://addons.mozilla.org/en-US/firefox/addon/gbookmarks-google-bookmarks-fo/ -
Shutdown of itunes program when searching for music. How to fix this proble
I have a problem with itunes. When I go into the itunes store and search for music it shows the loading bar at the top that shows its progess and when it is finished a screen pops up that says "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience" and itunes closes. I have tried to change settings but nothing works.
^ I did everything you said except download the new itunes (I have dialup and can't tie up my phone line for 4 hours) and nothing is different.
When I send the error report it "says" that apple has a solution for the problem and it provides a link provided by apple (which by the way is crap and just sends you to the store which has 0 solutions to this problem). I try to look through the help files but it is extreemly anti-helpful.
If no one can help me then can someone please post the phone number to the support line for apple products (another thing they forgot to put anywhere in my ipod manuals which is stupid).
Thanks
(sorry if I sound ****** off but I am cus I baught an Ipod but I can't even use itunes) -
How do i get my iTunes account to search for music on my laptop?
how do i get my iTunes account to search for music on my laptop?
Hello lkrick0232,
Welcome to the Apple Support Communities, you can easily added music to iTunes.
Check out this article that will walk you through. I also copied the specific instructions for your system.
Adding music and other content to iTunes
http://support.apple.com/kb/HT1473
Adding content on your computer to iTunes
Open iTunes
From the File menu, choose one of the following choices:
▪ Windows
Add File to Library
Add Folder to Library
Navigate to and select the file or folder that you want to add
Happy Listening,
-Norm G. -
i didnt have issues with itunes before...but pc asked to download new version. i did. when i click itunes i get my original music, but when i click store...i get nothing. i watched tutorial....but still cant open itunes store. im looking for music to buy.
Hello bogley
Check out the article below for troubleshooting access to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
ITunes has stopped displaying my music
Hi, my iTunes has stopped showing the music and podcasts from my library. The library/content is still there, in the same location, but iTunes doesn't show it any more... I've tried re-installing iTunes, but no change. Any advice? Thanks
See this post.
tt2 -
i bought whatsup on 5th of june and my account has been debited for INR 60. Today(8th june) again my account has been debited for INR 55. I want to know the reason behind it?
You could go to the app store on your phone then tap on the update button bottom right then tap on purchases at the top and see what has been bought on your phone also you could goto itunes in you romputer and click on your account once itunes store has been selected from the left then click on account and enter your password and scroll down to Purchase history and click on "see all" and have a look at recent purchases
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Which Mac is best for music purposes? I want to mix music recorded from MIDI and live sound, and also want to use Sibelius to play music in. I'm looking at MacBook Pros; any tips? 13" or 15"?
I would think a 15" with the i7 CPU. You can get a 13" with the i7 CPU but the 15" has a dedicated graphic chip along with the intergrated one.
You will also need to upgrade the hard drive to a faster 7200RPM model instead of the standard 5400RPM model that comes with all MBPs. The Sibelius website recommends the 7200RPM or a SSD. You will also be better off installing 8GBs of RAM.
Both of those upgrades can be made after you buy a MBP for much less then Apple charges for the same upgrades and you get to keep the original RAM and hard drive. -
My girlfriend and I both have iTunes account with our own music libraries and we want to combine our two libraries into one icloude accounts so can both then access our one shared libary at anytime in the cloud. How do we do this?
No it is not possible. Content purchased from the iTunes Store is permanently tied to the account from which it was originally purchased, and Apple does not provide a way to change it.
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ok my iPod has a lot of music i no longer want on it and the computer it was synced to died i have iCloud ineed to sync it to this computer now and talke off the music i no longer want on it help
Do this:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
My iMac has MS Office for mac 2011 and I want to get it onto my iPad 4. How?
My iMac has MS Office for mac 2011 and I want to get it onto my iPad 4. How?
This is not possible.
Apps for the Mac are for Mac conputers only running Mac OS X only. iDevices use Apple's mobile OS iOS. They are not cross compatible OSes.
You would have to use the App Store on your iPad to see if Microsoft has done a scaled down iOS version of Microsoft office for Apple iDevices. I am not sure if they have or not.
The only Microsoft-like office apps for your iPad that are on The App Store for your iPad is Apple's own Pages, Numbers and Keynote.
Good Luck.
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