TS1424 iTunes is downloading the same selection twice; I do not want to be charged twice for the same item
I preordered a new release by Muse and when I went to download it, i-Tunes prompted me to click on the selection. My computer then began the download of TWO albums. I do not want to be charged for two downloads of the SAME selection.
And BTW... why does Apple make getting help for such issues a convoluted pain the tush???
Thank you.
M.A. Gardiner-Conner
Fortuna CA
707-725-7863
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
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Apple Application Support 2.1.9
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Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
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