TS1424 itunes only downloaded part of a song I purchased. How do I correct that?

itunes only downloaded part of a song I purchased. How do I fix it or get a refund?

Other people have been having similar problems with songs for a few days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting it from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.

Similar Messages

Any idea why itunes is only downloading part of each song I purchase?

Any idea why itunes is only downloading part of each song I purchase?

Not really, a bug I suspect...
Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from the music section of your iTunes library, close & then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked. This seems to help with partial downloads...
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
See also:
HT5085 - iTunes in the Cloud and iTunes Match Availability
HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

How come itunes only downloaded part of a song?

I bought a a couple of albums off of itunes and on one song (that i know of) on each album only plays part of the song. For example: if you have a 3:45 song it will only play 2:35 of the song and then it cuts off and moves onto the next song on the album. Can anybody help with this problem. I want my moneys worth. Thanks.

Delete the tracks from the iTunes library, allowing iTunes to move the track files to the Trash. Then download the tracks again from the iTunes Store via this procedure:
http://support.apple.com/kb/ht2519
That fixes the problem for many people. If problems with the tracks persist, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

TS1424 I only got part of a song, how do I get the whole song?

I bought a song and only got part of it, how do I get the entire song?

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

ITunes only imports part of a song

I've tried uploading two cd's today and it begins to import all songs fine.
Then when approx. half the songs are imported, iTunes only imports a few seconds of each remaining song. I can end up with anything from1 second of a song to 2 minutes of a song that should be 4 minutes long.
I've run diagnostics and it passed all the tests, so I don't know what to do now?
ps I have the latest version of iTunes.

It is a bug. Some folks have found that putting the import settings on WAV corrects the problem. After you verify the WAV files are complete, you can convert to your preferred format.
If that does not help and you are tired of fussing with it, rip your CDs in another program, e.g. Windows Media Player, and add the resulting MP3s to your iTunes library.

TS1362 iTunes only downloaded half of my song. I paid for this, how do I get the full song?

How can I retrieve the end of my downloaded song? This has happened to two of my songs and it cuts off approx 1 minute from the end of each song.
My computer did not freeze, nor did my iTunes programe. Everything was working as normal and I did not realise it had been cut off until I listened to the full songs some time later. Help?

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks from your iTunes library, close and then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
See also:
HT5085 - iTunes in the Cloud and iTunes Match Availability
HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

TS1424 Only Downloaded half of a song...

Only Downloaded half of a song...how can I redownload when it says downloaded under purchases?

If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
Download Past Purchases
http://support.apple.com/kb/HT2519
See your Country Here...
http://support.apple.com/kb/HT5085
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

HT1725 What do I do if only part of a song I purchased actually downloaded successfully and itunes is saying it downloaded successfully?

What do I do if only part of a song I purchased actually downloaded successfully and itunes is saying it downloaded successfully?
The song is supposed to last for 2mins 46sec but it cuts out less than a min in to the song.
There is no notification that the download was unsuccessful or incomplete and the 'search for available downloads' option comes back that all songs are downloaded.
What can I do without having to purchase the song again?

Depending upon what country that you are in (music can't be re-downloaded in all countries) have you tried deleting it from your iTunes library and redownloading it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes ? If it's still in your iTunes library then iTunes will assume that it doesn't need re-downloading. Re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.

Itunes only loads parts of songs.

When i load cds onto itunes it only loads parts of the songs, and for some it says 'not available'.
For example dani california, which is 4:42 long, only comes up as 1:19, and snow, the song after is 'not available'.
The cd's work in my cd player 100% fine, and all the tracks are there, just not complete.....
Any fixes?

It seems that I have the same problem.
While am working on the Mac, I often listen music on iTunes 8.0.2 (iMac G4 OS X 10.4.11) with Shuffle On, Repeat Off, I notice some pieces doesn't play completely and change before the end.
Opening the music file with Sound Studio, I saw that a part is missing (Waveform is flat). Sometime only few second at the end, but sometime only few second left at the beginning !
What could have gone wrong ? How to fix this ?
Thanks for any help you can give,
(I looked on my BackUp Disk to restore the full missing number. Unfortunately, it seems that SuperDuper "Sand Box" has already BackUp and replace the right full numbers with the defect one !)

Why is itunes only downloading the first, fifth and ninth songs from any CD?

Why is itunes only downloading the first, fifth and ninth songs from any CD?

Did you perhaps intentionally select just those three tracks to import from one CD a while back, and is iTunes now remembering that selection? Do you see checkboxes against the list of tracks on the CD? If not Go to Edit > Preferences > General, and check the box for Show list checkboxes. CTRL-Click an empty checkbox to check all of them in one go.
If that isn't the issue are you getting any error messages during the import? Will other software (WMP/MediaMonkey/CDEX etc.) rip the CD instead?
tt2

TS3297 How to redownload a song that only downloaded 1/2 the song on a computer?

How do you redownload a song that only downloaded 1/2 the song on a computer and then jumps to the next song?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

HT204370 i bought the harry potter bundle pack, and i tried to redownload it, and it only downloaded part 1, but not part 2

i bought the harry potter bundle pack, and i tried to redownload it, and it only downloaded part 1, but not part 2

Clear the contents of ...iTunes\iTunes Media\Download and try one more time.
If the problem recurs use the "report a problem" links in your account history and explain what has happened so far. There may be a problem with the source rather than your download of it.
tt2

When importing tracks from a CD to iTunes, only 10 of the 13 songs are imported or shown on the list. How can I import the missing three?

When importing tracks from a CD to ITunes, only 10 of the 13 songs are imported. How can I display and import the missing three? Thanks.

It depends on eaxactly what is wrong with the old laptop. If you're lucky the drive can be extracted and connected to a new computer to extract the data. Otherwise see Recover your iTunes library from your iPod or iOS device.
tt2

My iPhone 4S is only playing part of a song and then stops, sometimes plays whole song but for the most part it just stops randomly

My iPhone 4S is only playing part of a song and then stops, sometimes plays whole song but for the most part it just stops randomly

Now it's Wednesday (2 days since I originally posted) & my iPhone appears to have finally restored all my apps, but it still says it's restoring from iCloud backup. If all my apps are restored, what else could it be restoring? IS it actually restoring anything at this point, or is it still in 'glitch' mode??? I've tried turning it off & back on & it continues to say that it's restoring.

Downloaded audiobook but only downloaded Part 1 of 2??!!!? How can I get Part2? Who do I contact re downloading problems? I see no email address for a support team etc th ks

Downloaded an audiobook to my ipad but I have just realised it's only downloaded Part 1 of 2??!!!?
How can I get Part2?
Who do I contact re downloading problems? I see no email address for a support team etc.
Thx in advance

I feel your pain. I awoke this morning to check my text messages on my iPhone (I'm away working in Norway) only to notice a text my girlfriend sent over the night. The title bar over the message listed her Italian mobile number instead of her name. I thought that odd, only to realize that virtually all of my contacts have disappeared from the iCloud. Even more strange, there appears to be no order, rhyme nor reason, or any form of sense as to what has been deleted. If this (and a few other issues I have with post-Jobs Apple) is indicative of Apple's trajectory, they're not going to be around long. I'm beyond ******-off over this and I'll be thinking very hard about buying Apple products in the future.

TS1424 itunes only downloaded part of a song I purchased. How do I correct that?

Similar Messages

Maybe you are looking for