TS1424 itunes purchase security questions & answers reset and answered correctly. Can not log in with updated answers which state one or both are incorrect.
Can anyone help with this situation?
itunes purchase security questions & answers reset and answered correctly. Can not log in with updated answers which state one or both are incorrect.
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94948)
Similar Messages
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My laptop that currently has my itunes library on it is broken and so I can not access it. Is there a way of getting my whole music library put onto a different laptop?
You can have two separate libraries, just do not put them into the same location on the computer. You could also create a new user on the laptop, you, and then you would start out with a blank iTunes library, then just add yours to that. It would also prevent you and your girlfriend from mixing content up unless you share an Apple ID.
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Why can't I open iTunes or apps on ipad1? And why do apple not support the latest update for ipad1 when it's less than 2 years old. I am sick of huge corporations ripping off joe public!
And the processor limitations.
iPad: RAM - 256MB, Processor - 1 GHz Apple A4
iPad 2: RAM - 512MB, Processor - 1GHz dual-core Apple A5
iPad 3: RAM 1024MB, Processor - 1GHz dual-core Apple A5X
Similarily, the iPad 2 did not get Siri and some other features in iOS 6.
Cheers, Tom -
hi sir/madam i have a problem with my icloud acount.my brpther has bought a iphone 4 from europa.since 2 years i was using my phone.i have made hard reset and now i can not activate my phone.denn i do not know the icloud acoud what i see there.pilease help me about that problem...
You need to use the credentials for the iCloud account that was used to turn on the Find my iPhone service.
If you can't remember yours, you can recover it here: https://iforgot.apple.com/appleid
If you've been walking around for 2 years with someone else's account set up for Find my iphone, then you'll have to get hold of that individual. If you can't, there is no way to bypass activation lock. -
My old email that using register for apple ID cannot access/check any mail because that domain already deactivate.
So I changed my appleID and primary email and now I can not access iCloud with iOS7. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?Hi ccharat,
Welcome to the Apple Support Communities! It sounds like you did a good job editing your Apple ID and primary email address, but you didn’t sign out of iCloud on your iOS device before hand. What you may need to do in this situation is go back to the Apple ID website and edit your Apple ID and primary email address back to the email address that is signed in with iCloud (there is no need to verify the account after editing it back to the old account, just changing it back is enough). Once your Apple ID is back to the original account, delete the iCloud account from the iOS device and be sure to keep all info on the device when prompted. After you delete the iCloud account, go back to the website and edit your Apple ID and primary email address back to the new address. Once it is back to the account you would like, you can sign into the iCloud on the iOS device with that new account and merge all of the data when prompted. Please use the following article as a reference.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Delete Account, then tap Delete to confirm.
Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
I hope this helps,
-Joe -
When I first downloaded Firefox- everything was normal -- then my computer had to be taken back to the way it was from the factory. I had Trojans. Now I have reloaded Firefox, and I get no pictures on Facebook. I get all of the graphics when I go to a game site, and it is fast--Thank you!!, but when I am on my Homepage or News feed, all I get are the names, but no pictures of my friends or what they have posted --pictures. In my profile, I have no picture of myself that I have posted, or in my albums.
I have uninstalled and reinstalled Firefox 4 times now, and still the same thing. PLEASE HELP ME-- I DO NOT LIKE WINDOWS EXPLORER-- IT IS SLOWER THAN MOLASSES IN A BLIZZARD-- IT TAKES MINUTES TO LOAD SOME OF MY GAMES-- AND SOME WON'T LOAD AT ALL.With Facebook on display, click on the site identity button (for details on what that is see the [[site identity button]] article) and then on More Information. This will open up the page info dialog.
First select the Permissions panel, make sure that "Load Images" is set to allow (selecting Use Default should also work)
Next select the Media panel, then click on the first item in the list. Use the down arrow key to scroll through the list. If any item has the option "Block images from (domain name)" selected, de-select the option.
This should hopefully resolve your issue, but also see [[Images or animations do not show]].
Some add-ons can also block images, for example if you have AdBlock Plus installed, make sure that you have not accidentally created a filter to block the images. -
The additional Fraudsafe security feature used by Mastercard and Visa when buying products will not load since the Firefox update so no purchases can be made and I have to swap to using Internet Explorer instead :(
Just found a previous post also reporting this problem https://support.mozilla.com/en-US/questions/818366?s=visa&as=s
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TS1559 my ipad 3 and iphone 4s can not find wifi after updating to ios 7
i am facing this problem after updating to ios 7
regards
nawabderaiPhone 4S: I have the same problem. After updating to iOS 7, wifi worked for some time, and then it stopped working. I can't even enable wifi. I just updated to iOS 7.0.2 and it didn't help at all.
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I would like to know how to sincronize my IPhone 4 with a new computer. Thank you
Same way you synced it with the old one.
Make sure you have copied everything from the old computer, or your backup copy of the old computer, to the new one.
What problem are you having? -
I can not purchase on ITunes for the first time because I forgot the answer to my security questions, is there a way I can log into my account and figure out the awensers to the questions?
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
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help?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I forgot the answers to my security questions in the apple store, how can I reset my security questions and answers?
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
i do not see the Rescue email link under the security questions to reset the questions and answer ?
You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(82021) -
can not remember my security questions is there any way i can change them so i can purchase things on itunes?
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
I cant purchase anything, beacuase I need my security questions answer, I cant remember the answer to the questions and I dont have a security email.... I dont know what to do, i haved tried everything. please help
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
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