TS1424 Movie rentals error

His anyone had problems getting rid of expired, rented movies from the download screen? They remain, can't re-rent, and they appear to be taking up memory...

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Similar Messages

  • HT203200 Movie Rental error - i keep getting the message "We could not complete your Itunes store request. an unknown error occured (-42110). There was an error in the Itunes store. Please try again later.... any help?

    Movie Rental error - i keep getting the message "We could not complete your Itunes store request. an unknown error occured (-42110). There was an error in the Itunes store. Please try again later.... any help?

    Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • ITouch and iTunes Movie rental error

    after purchasing and downloading a movie rental from itunes on my itouch i had paused the download for a later date and am now trying to resume it. it is still waiting in my download section of the itunes store and when i tap to retry it says download error and wont process the download. HELP!!

    i figured it out hahaha

  • Movie Rental error (-42110)

    I rented "Wanted" about a week ago, and I walked away while it was downloading. When I came back, it was done. When I tried to play it I got an error message, "We cannot complete your Itunes store request. An unkown error occured (-42110). There was an error in the Itunes store, please try again later." Every time I get login, I get this message. The movie is listed in both downloads, rented movies (both give me the error message), and I can see it in my purchase history. Is there some way I can redownload this, or at least get my money back?

    Hello, Welcome to discussions. I am sorry to read that you are not able to view your movie rental purchase.
    A couple quick things you want to ensure have been done before viewing the media content are below. As well as the iTunes Store support information where they can assist you further.
    -Download latest version of iTunes which will also include the latest iTunes+Quicktime
    http://www.apple.com/itunes/download/
    -Check iTunes Store authorization permission
    http://support.apple.com/kb/HT1420
    http://www.apple.com/support/itunes/store/download/

  • Movie rentals error downloading from itunes

    two movie rentals downloading. one is downloading fine, while the other sayys that there is an error with the network connection (err= -50)

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes.
    If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • Movie rental error message

    I've rented and downloaded a movie from the ITunes store.  When I go to watch, an error message appears..."This operation couldn't be completed (MPACContollerErrorDo main error 3.)"
    I've never had this problem in past with movie rentals and I thought it may not have downloaded completely, but when I tried redo, it told me I already rented and asked if I wanted to rent again.  None of the movie graphics appear in the rental section as they do in my TV or Purchased section, only a grey box with the title of the movie in the box.
    The latest update was installed prior to my rental and I have plenty of room on my iPa, so space isn't an issue.  I'd like help on correcting problem in the rental section or how to request a refund for a rental purchase I am unable to use.  Thx. 

    Hello mittentoflorida,
    Thanks for the question. After reviewing your post, it sounds like you are having trouble with a purchase. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
    Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • ITunes Store Movie Rental Error

    I started a movie download on my iPhone and it didn't finish. When I click download in iTunes on my Computer it does nothing! I want to download to my computer. I didn't complete the download on my iPhone and it still shows it as available for download on my laptop computer's iTunes, but when I click on the "Download Now" button it looks like it contacts the iTunes Store, however it does NOTHING after I click the button.
    All I want to do is download my movie to my computer because it's faster and connected to the a LAN Line Internet.
    Thanks for your help!
    Sincerely,
    Blake

    Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • HT1657 cannot resume downloading movie rental.  it just says download error

    Cannot resume downloading a movie rental.  It just says download error

    Hello, willywon. 
    Thank you for the question.  Here are a couple articles that will help you troubleshoot the iTunes Store. 
    iTunes Store: "Error (-50)" when downloading purchased content
    http://support.apple.com/kb/TS1583
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    iTunes: Possible iTunes Store errors
    http://support.apple.com/kb/TS1424
    If you received a specific error number or message and the articles above do not resolve the issue, please reply with the specific error that you are receiving. 
    Hope this helps,
    Jason H. 

  • TS1539 How do we deal with Error 50 when downloading a movie rental then stopped with error 50 and when I try to resume the downld, it doesn't do it?

    How do we deal with Error 50 when downloading a movie rental then stopped with error 50 and when I try to resume the downld, it doesn't do it?

    Yeah this "fix" is bunk. The movie is downloading just fine, but the extra features is the one giving me this error code. It is NOT my firewall. If it was, then both files wouldn't download. Plus, I already have the firewall "issue" tacked down and fixed. Have had it fixed for months now. No, this is due to the "new" itunes version 11 software. The only conclusion to fix this issue is UPgrading from 11 back to 10.7 which is what I am going to do. This is completely ridiculous! Come on, Apple, get itunes working once and for all, and fire the people responsible for itunes 11, just like you did to the guy who was responsible for apple maps. Thankfully Google came back to the rescue with google maps app.

  • Error when trying to transfer movie rental to my iPod Classic.

    I get the following error message when I try to transfer a movie rental to my iPod Classic.
    Attempting to copy to the disk "Michael Graham's iPod" failed. This disk could not be read from or written to.
    Anyone out here know of a fix for this problem?
    Thanks

    I pugged the USB cable directly into the computer and not the USB hub. That did not help. I also followed the suggestion in the article you sent me to. It suggested that I might want to restore my iPod. I did that will no luck either. I event double checked my receipt and discovered that last day to return my iPod to Target wast July 13. So now I don't know what to do. Apple also seems to no help. Their suggestion is to update my iPod, but it is up to date. I guess I won't be using my iPod to watch movies.
    Michael

  • HT1390 trying to rent a movie and error message pops up saying "item cannot be downloaded on this network. You must connect to wi-fi or download it on your computer". I just finished downloading a rental but I get this message when attempting another. Any

    trying to rent a movie and error message pops up saying "item cannot be downloaded on this network. You must connect to wi-fi or download it on your computer". I just finished downloading a rental but I get this message when attempting another. Any help much appreciated

    You might want to try it again.  It started working for me about 10 minutes ago (~8pm CST).
    This was happening for rentals and purchases.

  • HT1848 Recent movie rental on PC is getting error code that it has already trasferred to another device.  When trying to download to IPad

    Recetn Movie rental on PC is getting error cose that it has already transfered to another device

    See the following  -
    Creative Cloud Help / Error downloading Creative Cloud applications
    http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

  • Cannot download movie rental on iPad shows MVAP controller error domain error 3

    Rented movie (Pearl Jam Twenty) shows up in "my rentals" ....in the Video App on my iPad, but when I click play it displays this:  MVAP Controller Domain Error Error 3 .....???
    how do I fix this?

    Hello Trevor,
    Thank you for the details of the issue you are experiencing with your movie rental.  You have taken some really great steps to troubleshoot the issue.  I recommend following the steps in the following article to report this to the iTunes Store:
    To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
    Find the email receipt for your purchase.
    Click Report a Problem under the app that is having the issue.
    When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
    Click Report a Problem next to the item you are having an issue with.
    From the Choose Problem dropdown menu, choose the appropriate issue.
    Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
    Click Submit to have your issue reviewed.
    You can find the full article here:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    Thank you for posting in the Apple Support Communities.
    Best,
    Sheila M.

  • Movie Rental Download on IPad Error

    I have 3 movie rentals that I have not been able to download. At this time I would like to clear them from the IPad. Everytime I open the IPad Applications it requests my password so it can start a new download only to get another error.
    How do I clear this?

    There may not be a way unless you restore. I did a search and found threads with no real answer like this one:
    http://discussions.apple.com/thread.jspa?messageID=11622231&#11622231

  • Was downlading a movie rental i purchsed after a while my internet got disconected and the download now has two errors and not succesfull download can you please help. :)

    WAS DOWNLOADING A MOVIE RENTAL I PURCHASED AFTER A WHILE MY INTERNET GOT DISCONNECTED AND I AM TRYING TO SEE IT AGAIN. CAN SOMEONE HELP ME?

    Erin I am sorry you are facing difficulty downloading the Creative Cloud software.  It can be frustrating when you do not have access to high speed stable Internet.
    You can attempt to download the base installers and updates by following the directions listed at:
    Adobe CC 2014 Direct Download Links: Creative Cloud 2014 Release | ProDesignTools
    All Adobe CC 2014 Updates: The Direct Download Links for Windows | ProDesignTools
    You may want to attempt to utilize some form of download management as the main issue seems to be the stability of your connection.
    There is not currently a method to resume downloads within the Creative Cloud Desktop application.  There is download management included though it may not be enough to compensate for the current Internet connection.  If you are curious you can find additional details on how to resolve download errors at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

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