TS1424 my iphone cennot connect to itunes store

I try to update my apps and I get a mesage cannot connect to itunes store on the iphone 4s can someone help thank's

I am having the same problem. Please help! I've updated my password, account information, software, iTunes. I feel like I've done everything.

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My iPhone 'Cannot connect to iTunes store' when updating apps?

On my iPhone, when i need to update my apps i enter my email & password and it comes up saying 'Cannot connect to iTunes store'. How do i fix this? It's not my phone, i've tried on my sisters touch & dad's iPhone also.. same result. And when I log on to iTunes on my computer, everything is fine.

I had a go at that.. and it comes up saying i dont even have any updates to download.. but i do on my iPhone. It's annoying. Even if i do download the apps on my computer and sync, how are my sisters supposed to update my app on their ipods/iphones?

My 1st generation iPhone cannot connect to iTunes store

I have a 1st generation iPhone with iOS 2. When I open the App Store app I get a pop up message that says "cannot connect to iTunes Store". The iPhone is connected to wifi and loads pages perfectly. Please help!

I had a go at that.. and it comes up saying i dont even have any updates to download.. but i do on my iPhone. It's annoying. Even if i do download the apps on my computer and sync, how are my sisters supposed to update my app on their ipods/iphones?

Why won't my iPhone 6 connect to iTunes store when trying to make in App purchases?

Why won't my iPhone 6 connect to the iTunes store when trying to make in App purchases? Wifi and internet are working properly and all login/billing info is correct. Any thoughts?

Go to settings/itunes & app store tap on the apple ID then view Apple ID then tap on payment information and check that all is correct

IPhone cannot connect to itunes store

I recently downloaded IOS 5.0 to my iPhone 3GS and have been unable to connect to the iTunes store since the upload. I've tried using both 3G and Wi-Fi networks, both of which have been confirmed to be functional on my phone (I can surf the web, access emails, etc.) and still continue to be unable to update any of the apps on my phone. I've also made sure to have the "cellular data" function "on" under settings and still have problems. Is there anything else I can do?

Try this... You will Not Lose Any Data...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... (But can take Longer...)
Release the Buttons...
Turn the Phone On...
iPhone Reset
http://support.apple.com/kb/ht1430

Why my iphone doesnt connect to itunes store, why my iphone doesnt connect to itunes store

my iphone doesnt connect to the itunes store anymore - when i am trying to download apps / update apps as soon i enter my password the error message shows. i really do need help the apple customer care doesnt have any advices phonewise :-(

since you cant uninstall the store and reinstall it I would first suggest resetting your phone by holding the home button and sleep wake button for 15 seconds until you see the apple logo appear if that doesnt work I would suggest restoring your phone from backup if that doesnt work I would restore your phone as new and finally if that doesnt work I would take it to a apple store..

TS3297 iphone will let me download apps but wont let me update the apps that are already downloaded. I get message saying that my iphone cant connect to itunes store. What should I do?

im trying to fix this and have already synced my phone with itunes and restarted my phone, but nothing is working. does anyone know how to fix this?

If only some of the songs on an album are giving you the authorisation message, that suggests those song files are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

Can't connect to itune store

my iphone stop connecting to itune store willnot connect.

I don't think boxing day has anything to do with it cause we have other users on this pc and I can log into the store under there user ID but under mine I can't.

Get message on iPhone 4S, "Cannot connect to iTunes Store." How can I access the iTunes Store?

I get a Message on iPhone 4S, "Cannot Connect to iTunes Store." How can I access iTunes Store? Yes, I am WiFi connected.

Well folks I finally got my "can't connect to iTunes" issues fixed. Seems that there was an unauthorized change to my email address and account therefore not allowing mr to connect to iTunes.
Here is how I got it fixed.
1. Contacted iTunes store support
2. Followed their instructions and replyed with the following info:
An order number from one of my purchases
Last 4 digits of the c.c. Used for the iTunes store acct
Answer to one of my security questions
And 2 items from this list.
Birthdate
Billing address for Acct
Phone number on acct
It was after all of this that they saw that someone had made an account modification back in February when the issue began. Seems they changed my email address just slightly and that is what kept me from being able to sign in and not a password issue. This was likely due to a phishing email that came out in conjunction with iCloud asking users to change their passwords to a more secure form by adding a capital and number.
To get all of this cleared up it took about 4 days as we emailed back and forth. I also needed a seperate email address they could use to send me info. Once they determined the issues and went to get them fixed by changing the email address associated with the acct and I created a new password I was able to access iTunes with no issues and even my previously thought lost acct balance was there.
Hope this helps
Crash

HT4623 How come I can not use WIFI to update the new IOS in my iPhone 5 ? the screen pop up " you no longer connection to Internet " . And I won't be able to download any Apps using Wifi, the screen popup " can not connect to iTunes stores " ..

I can not use Wifi at home to download Apps . The screen pop up " can not connect to iTunes Store " ?? I am using iPhone 5 . I used to be able to download any Apps before .
I can not even download the new IOS which Apples sent to my phone to update . ???? Please help !!!
My husband is using IPhone 5 and his phone is fine , he can use WIFI to download any apps or update any software from apple . Does that mean my phone have problem , not my WIFI right ???
Now, I have to use my data plan to download any Apps which waste my money :( Thanks a lot !!

Hello phonphon,
We've got an article that can help restore your phone's connection to the iTunes Store while on your WiFi network.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

TS1424 IPOD WONT CONNECT TO ITUNES STORE I'VE TRIED EVERYTHING EVEN RESTORED BACK TO FACTORY DEFAULT, CAN ANY ONE HELP WITH THIS

Every time I try to get on itunes store on my ipod it tells me that it "cannot connect to itunes store", I've tried everything even restored the ipod to factory settings and nothing, can some one please give a solution that will work?

Hi datnativeBUNNZ,
If your iPod can't connect to the iTunes store, check out this article for some additional troubleshooting steps:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Troubleshooting on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to 3G, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
Try resetting (turning off and then on again) your Wi-Fi router
If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connections or iOS: Troubleshooting Wi-Fi networks and connections.
Take care!
- Ari

ITunes won't sync my iPhone 4 or connect to iTunes store.

Hello, I have iTunes 10.7 and it won't sync my iPhone 4, it gets stuck at step 2 "making backup", it also does not connect to iTunes store, it keeps rolling "accessing iTunes Store" and nothing happens, I checked the diangostics options, it says "Internet connection verified" and "Secure link to iTunes failed".
Note that I use Windows Vista Business (Service Pack 2), and that I made sure that Windows firewall allows iTunes to connect to the internet via both ports 80 and 443.
Note: my iTunes still syncs my iPod Nano 4th generation successfully but it won't sync my iPhone 4.
Attached a screenshot of the diagnostics result:
And here's the full text for the diagnostics result:
Microsoft Windows Vista Business Edition Service Pack 2 (Build 6002)
Hewlett-Packard HP Compaq 6710b (GF938AT#ABA)
iTunes 10.7.0.21
QuickTime 7.7.2
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.62.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0020A8FC0930EFD0
Current user is an administrator.
The current local date and time is 2012-10-08 16:04:28.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: eab554cbf76eb2e2ec28e21a578ba0f3
iPodService 10.7.0.21 is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {B602C183-338A-4993-9F30-1A0C6B9F6D2F}
Description:    Intel(R) PRO/Wireless 3945ABG Network Connection
IP Address:    192.168.2.102
Subnet Mask:    255.255.255.0
Default Gateway:    192.168.2.1
DHCP Enabled:    Yes
DHCP Server:    192.168.2.1
Lease Obtained:    Mon Oct 08 15:58:39 2012
Lease Expires:    Tue Oct 09 15:58:39 2012
DNS Servers:    192.168.2.1
Adapter Name:    {DBB9A141-05A5-4803-822E-B75F41D89847}
Description:    Broadcom NetLink (TM) Gigabit Ethernet
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    No
DHCP Server:
Lease Obtained:    Thu Jan 01 02:00:00 1970
Lease Expires:    Thu Jan 01 02:00:00 1970
DNS Servers:
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
iTunes has never successfully accessed the iTunes Store.
Please help, thanks.

Man! thank you so much! After applying that command the problem completely disappeared and now iTunes is working perfectly! I really don't know how to thank you! I have been suffering from this problem since more than a month ago, I even bought new albums and couldn't sync them to my iPhone!
Not only that, I had also other issues with iTunes like when Windows starts up the "Apple Mobile Device Service" always occupies %50 of the CPU usage, that issue has been resolved also.
I also had problems with Google Chrome, Google Chrome was not able to open a lot of pages i.e. hotmail.com, 9gag, and sometimes YouTube, but now it's working perfectly! Seriously what kind of magice command is that?!
But I also was able to recognize what was causing the problem, I'm using the program "Internet Download Manager 5.19", and after I applied that command and restarted my computer, this window appeared:
First I clicked "Yes" and it asked to reboot the system, after rebooting, all the old problems were back, so I recognized that IDM is what was causing the problem, so I applied the command once again, restarted my computer, and this time I clicked "No" to this window, and now everything is working just fine.
Thank you very much for your help, you saved my life!
Cheers

I cannot connect to iTunes Store, I have re booted both my iPhone iPad and wifi router any suggestions ?

I have done all the usual re boots on wifi and iPad, phone and so that is not the problem. I have 3 apps waiting to update bit they are stuck there, I cannot connect to iTunes Store and so you know I am not trying to connect to tunes! I am trying to update apps but cannot connect on either my iPad or iPhone. Changing the date does not work! Has anyone had this happen to them and if so how did you resolve it?

For those who are getting annoyed, I have found a solution which requires you to create a new apple ID without using credit card information:
1. Go the app store
2. Hit cancel when it asks you to sign in (If it doesn't, continue to step 3)
3. Find a free app and try to download it
4. you to sign in option will appear, it will ask you if you want to use existing ID or create a new apple id. SELECT CREATE NEW APPLE ID
5. Follow the steps and when it gets to the stage it asks you for your card info, Choose 'None'
6. Full in all you name and address etc... And click next.
7. Verify your email and Enjoy downloading FREE apps
8. Say thank you as I do appreciate your love :)

HT4623 I updated my iPhone 4s and cannot access Passbook. When I click on App Store, I get the following message "cannot connect to iTunes Store." How do I correct this?

I updated my iPhone 4s and cannot access Passbook. When I click on App Store, I get the following message: "cannot connect to iTunes Store." How do I correct this problem?

That's because there are not enough apps that use Passbook yet. Wait.

New Iphone 5 Cannot connect to Itunes Store

I have just got a new Iphone which is now just a week old. Since the beginning I haven't been able to download any apps due to an error message
"Cannot connect to Itunes Store". I have been able to connect to the Itunes and App store on the Iphone but as of yet have not been able to download any apps.
I really don't know what is wrong. I cant even sign in to my Apple Account in Settings as the same error message comes up.

I'm having the same problem with both my iPhone 5 and my third-gen iPad. It started as an intermittent problem but today I cannot connect at all. I've tried the various "fixes" such as changing the date forward and back. iOS is up to date so that's not the issue either. I've shut off the devices and restarted. No change. This is enormously frustrating. I wanted to test an app for work but cannot get it, nor can I update existing apps. Did I mention how enormously frustrating this is??

TS1424 my iphone cennot connect to itunes store

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