TS1424 my iTunes is taking an age to open the doesnt.

i can't open my iTunes store on my laptop, which isn't apple and I can't update my iPhone 4 either.
can some1 help please?  I've installed all the updates and tried Firefox too

Many thanks.
Just in case, try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message

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    Hello goreckim,
    Thanks for the question, and welcome to Apple Support Communities.
    I understand you are having some issues with iTunes on your Mac Pro. You may want to isolate the issue further by testing to see if it persists in a new user account:
    Isolating an issue by using another user account
    http://support.apple.com/kb/TS4053
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    http://support.apple.com/kb/TS3430
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    I have the latest iTunes installed on my WinXPsystem. When I try to connect to the iTunes store, iTunes crashes. Tried to re-install an older version, but the result is the same. Impossible to open the store.

    Many thanks.
    Just in case, try gn_id's suggestion from the following post:
    Re: iTunes 11 crashes when opening the store - no error message

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    Hello, and this is my first post. For a day or so now I cant get into the itunes store, and when I try to it crashes and I get a report generated that starts like this:
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