TS1424 my itunes song says it was downloaded completly but it only plays half the song. what do i do?
itunes downloaded all my songs but on two only half of it played..what do i do?
Delete the tracks from the iTunes library, allowing iTunes to move the track files to the Trash. Then download the tracks again from the iTunes Store via this procedure:
http://support.apple.com/kb/ht2519
That fixes the problem for many people. If problems with the tracks persist, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.
Similar Messages
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I downloaded an album and only have half the songs ...where are the rest
Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
Ok, So I just purchased a song, and we it got done loading. I went to listen to it and It wouldn't play at all. This isn't the only one I bought a song that will only play half way. What can I do to fix this?
Hi..
Try re downloading the song.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I rented a movie on my iPad. It downloaded fine but would only play 36 minutes, 5 seconds worth of the movie; although the time kept running for the length of the movie. Can this be fixed or do I need to get a refund?
You can try a rest:
Reset iPad: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- If that does work, contact iTunes and request a redownload. You can ask for a refund though. -
So I have downloaded several songs (they have downloaded completely) and noticed while playing the songs they just stop mid song or with 10 seconds left they abruptly cut off. This is not how the song was recorded. I like the songs and want them but would like the entire songs.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
Match only plays half the song on my iphone
I use itunes match on my iphone but some of the songs are only half downloaded. It will play half the song and then skip to the next one but it appears on the screen that the first song is still playing.
When I encounter glitches like this the first thing I always try is to force quit the Music app. See if that helps.
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I Purchased the hobbit desolation of smaug, the download completes, but then starts from the beginning again, using up more data.
Okay, you need to contact support definitely about what's going on. Here is a form that will send an e-mail into support for you:
http://www.apple.com/emea/support/itunes/contact.html
As far as the prices, the difference is likely the laptop version is the SD version and the iPad one is available in HD. That's the only reason you'll see a price difference. It has nothing to do with the device with movies/movie rentals. Apps yes, these no. -
I bought a song from the itunes store and downloaded it and it said download was complete but when i go to play the song it will only play the first 14seconds of it then it cuts off. what should I do to retrieve the rest of the song?
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
Itunes store only plays preview of a song for 9 seconds
Edit > Preferences > Advanced > Reset Cache.
Reboot router and PC.
Try again.
tt2 -
hi ive downloaded 3 films. all completed and now viewable under Movies. When i press play i just get a black screen. teh ticker at the bottom continues as though it is playing, but nothing. if i click the Chapters tab at the top i can see all the chapter pictures but still cannot watch any of the films. help
Sound like you are playing with a beta version of iTunes in which case this conversation should be taking place in the developer forums...
tt2 -
how can I correct this problem? In fact I have even paid for them twice and they still play only half the song.
I have two recent purchases that stop with just a minute or two to go, so I'm going to follow this conversation, too.
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I just downloaded a album on Itunes and it only plays half the song on ever song?!?
I want the full songs or my money back!
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
Help!!!
Delete any damaged songs, then redownload them from iTunes in the Cloud here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519 -
What do i do if a song did not fully download and it only plays half the song the song
i bought a song on itunes the other day and i realized that only the beginning half of the song will play and then it will stop for the other half and no sound will be coming out but it will still be playiny. how do i get a refund or how can i redownload the song on itunes?
1. Delete the song from your iTunes library
2. Redownload it via the Purchased link under Quick Links
(Quick Links is on the right-hand side of the iTunes store home page on your computer's iTunes)
3. Check and play song- it should play in its entirety now. If not contact support. -
My Itunes info will load onto Apple TV, but will only play one song at a time of my music. Home sharing is on, airplay is on, router info has been reset. What am I missing? It has never done this before....
My Itunes info will load onto Apple TV, but will only play one song at a time of my music. Home sharing is on, airplay is on, router info has been reset. What am I missing? It has never done this before....
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