TS1424 my purchase was charged twice, how can i ask for a credit
my app purchase was charged twice, how can i ask for a credit
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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My credit card account was charged with usd 1.00 after I downloaded a free app (bitstrips). How can I request for a credit back? This is cheating!!!
Your card was not "charged". Apple requested a charge hold approval. They must submit an actual charge to the holding bank/institution within a set period (usually 5 business days) and if they don't the hold will roll off. For free apps, they won't submit the actual charge, and the hold will roll off. This is why you see so many people complaiing about not being able to "purchase" free apps, because the hold approval for $1.00 is rejected by their credit card company, either due to expired card, incorrect CVV, or no available credit.
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HT201359 How can I ask for my money back
How can I ask for my money back when an App. is advertised as free then totry and use they charged £2-50 then when you try to use it again they ask for £13-99 this is sale under false pretences, I paid the £2-50 thinking that was it but no they just keep saying they want more and more, so when you stop at £2-50 the App is totally unusable and I mean totally unusable you have lost £2-50
The app developer is your contact. No one here can help you.
Barry -
How can i ask for a password every time i open iCloud on my macbook pro
I have a macbook pro and i was wondering if there a way that evey time i open the Mail app it would ask for a password because i just want to have a secure Mail app. please somebody help me... thanks
You can't, but see the thread below for alternative ways of protecting your email:
https://discussions.apple.com/thread/2024421?start=0&tstart=0 -
How can I ask for things to add in the next ios update
There are a few things I would like on my ipod touch as ios accesories.
So how do ask for these things?Yes. Do it here:
Apple - iPod touch – Feedback -
how am i able to access my iphone , if its already disabled?
Unless you ask a more coherent question, no one here will be able to help you. What are you trying to do? Who is asking for a serial number?
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I would like to know why they charged my account twice and how to get in contact with itunes to get this fixed ASAP
http://www.apple.com/contact/
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Hi,
I have had my phone about A year and I have never had a problem with it before, but i woke up thismorning and opened my text's put it back in my pocket, half an hour later it was completely broken the screen was black and it will not switch on or do anything at all (I have not dropped it or had it near water).
Is there a way i could get it to work again without losing any of my data i have been away with work and have not backdated for 2 weeks and i really dont want to lose it all.
Any help to get it working would be fantastic.
Thank you
SamanthaThank you so much
Kiss Kiss Kiss Kiss
Life saver
Best wishes and Many thanks
Samantha -
basically what title says ^^^^ it on a iphone 4s
Go to the store in iTunes and in the top right click on your account. You can add or remove payment info there.
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HT204088 My card has been double charged. How may I ask for refund?
My card has been double charged for app sale at itune. Can anyone direct me to refund procedure. Thanks Vaneet
You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
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How can i request for a credit refund for items i did not received?
i find this very inconvenient on my part since this case happened to me. i have already made several case report problem and yet i did not received any feedback from apple itunes.
is there anyway i can message itunes to follow up on this case since i find the "report a problem" button very worthless since it did not prompt to itunes support for the problem that i have reported.
for me, they are only good on collecting money from itunes users. they dont care on the welfare of their users. :(Contact Apple by phone > Contacting Apple for support and service
Just in case, try here > Downloading past purchases from the App Store, iBookstore, and iTunes Store -
How can you ask for a new emoji?
I really wish that there was an emoji for a waffle. This would probably be like asking apple to make another keyboard character. This isn't really an issue, but it would be nice to have a waffle emoji.
cm ~ Welcome to the Support Communities. Try here:
http://www.apple.com/feedback/ -
I purchased hipstamatic app the other day. When I tried to use it, it didn't meet the expected features it advertised. How can I ask for a refund?
If it's not workins as described in the store then you can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
I purchased an album from the itune store and was charged twice for the same album. How can I correct this?
You can contact iTunes support and ask them to refund or credit you for the second charge : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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HT1933 i was charged twice for a "in app purchase" how can i fix this?
i wanted to take advantage of the Fitstar June sale event, so i went ahead and purchased the "get lean" program which was $7.99 coming out to be $8.65 with tax. Today i noticed that i was charged twice for the exact same app. How can i fix this?
Contact the iTunes Store staff, or the application's creator, or if the purchase was charged to a credit card, dispute the charge.
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