TS1424 One of the songs on an album that I purchased did not download, the time did but the music didn't. How do I get the rest of the music?
One of the songs that I downloaded on an album that I purchased did not come thru. The time did, but all the music didn't. The rest of the songs came thru fine. How can I get the rest of the song without paying for it again?
Delete it and redownload it
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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My computer has recently crashed and i am trying to set up my itunes account back up again. Most of my 796 songs transfered except for about 300 of them. itunes keeps telling me that these songs are not authorized for my computer but my computer is authrized so how do i authorize these 300 songs so i do not lose them? PLEASE HELP!!!!!!
In Itunes,
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-Authorize This Computer...
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Before I updated my iPod I had all of the songs to an album that I bought on iTunes. After I updated my iPod I only have 5 of those songs from the album. I would like to know how I can get the rest of the songs cause I already paid for the album and I went on my computer and it said that I have to pay for them even though I already paid for the whole album. So what do I do?
Sync with the same computer iTunes that you normally sync with.
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i have ordered 3 albums from the itunes to my iphone and only 3-5 song from each album have been allowed to be downloaded to my phone yet i have still had to pay for the full album what do i do to get the other songs as im not happy to pay twice
carolinechx wrote:
i know the description may be a little bit too confusing
Mostly because you are not using any capital letters or paragraph returns and your post is difficult to read. -
Switched computers due to a crash. I authorised the new one. It won't let me play songs in my library that were purchased from I-tunes. Please help.
All content that you download from iTunes is tied to the account that downloaded it, and it can't be transferred to or merged with another account - so you will need to authorise that old account on that computer if you want to use its content.
If you still have access to the email accoun then you can try getting the password reset via this page : http://appleid.apple.com, then 'reset your password
If you don't have access to the email account then you could try contacting iTunes support and see if they can help you get access to the account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I recently downloaded an album and two of the songs on it play until about half way through and then cut out! What is happening and how do i get them back?
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the entries, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
I have songs in my iTunes that were purchased under an old ID (an email that no longer exists). I forgot the password so when I try to retrieve it, it is sent to the old email which no longer exists, so I can't retrieve it so I can't play/transfer those songs...what can I do?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986) -
I have several songs that I purchased. They show in my library, but won't play on any of my devices - including my computer. I keep getting the "authorize the computer" prompt. My computer is authorized! I have done all the troubleshoots that are available. How do I get my computer and other devices to be able to play these songs? Almost all my songs play except for about 8 or 9.
If only some of the songs on an album are giving you the authorisation message, that suggests those song files are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
I accidentally erased a music album that I purchased on iTunes. How can I get the iTunes store to recognize that it is no longer in my iTunes library and download it again?
Delete the broken links in iTunes then look at your purchased list to redownload.
If this happened because you were deleting files from the iTunes folder in Finder, don't. You have to let iTunes do all the deleting and moving or you will end up with broken links. -
Im wondering how I can get the music that I had on my iphone 4. I lost the phone over a year ago, but I spent hundreds of dollars on music albums. since then I have never been able to find out if I can get the albums that I purchased and save them in my computer. I don't have a iphone or other cell phone at the moment. the phone that I lost was not backed up. if anyone know how to do that, I would be thrilled.
If you got them from the iTunes Store, click here for information.
If you got them from somewhere else, reload them from that source.
(76303) -
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