TS1424 Please contact iTunes support to make purchase
When I try and purchase points it tell me to contact iTunes support to complete purchase
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them.
Similar Messages
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TS3297 Please contact iTunes support to complete purchase
Trying to make in app purchase. I have enough credit on my account but this keeps popping up.
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them. -
TS1424 Must contact itunes support to complete purchase.... WHY?
I cant make my in app purchase are my setting off its like painful to get some one at apple or itunes to reply
Click on support at the top of the forum and then contact is on the bottom left on the page that opens.
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When I try to pirchase, I get this message - Please contact iTunes support to complete this transaction. I've tried the support site and can't get any answers. Does anyone lknow anything about this?
Can someone please reply soon?
Anything can help -
How do I fix or make it able to buy gems on clash of clans when the message comes up "please contact iTunes support to complete transaction ? I have purchased before but it's not allowing me now. Would really love some insight on how to correct or fix the problem, thanks Ryan Hinger
Have you considered doing exactly what it told you to do?
Contact itunes support -
when i purchase with visa card it tell me please contact itunes support to complete this transaction please help me
Many people are having this same problem. I myself was in touch with iTunes for over a week as well as with my bank (Capital One in this case). For Some reason iTunes has put your debit/credit cards into a "fraud mode". According to my bank representative people have been calling in for about 2 weeks about this, so you and I are not alone at all about this. For me I was able to buy anything as long as it was under $10.00, but anything above gave me the errors you are having. You need to contact your debit/credit card customer service numbers and first make sure that there is no "block" or "cap" on them for iTunes. Then ask them why it is being declined. They may ask you to verrify the city and or state which the iTunes store billing you is in, TELL THEM "CALIFORNIA". Then once you have done everything with the bank you need to contact iTunes Store which is only possible with email (or so Apple has told me), and have them reset the billing and and address information for your account. They will email you back saying that in 30 min...blah blah blah... Basically once they have responded log off from the iTunes store on every single apple device you have: iPhone, iPad, Apple TV, iTunes on your computers, all of them! Then log back in through your COMPUTER and enter all of your information again. This should sove your problem completely. It worked for me.... Good Luck!
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I have problem with buying in games , I got the massage that the purchased can not be completed , please contact iTunes support.. I need help for my case please
http://www.apple.com/support/itunes/contact/
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Error "Please contact itunes support to complete this transaction" when in-app purchases
Dear Sirs,
As frequent customer buying iTunes Gift Card, I would appreciate your kind clarification on below points, for my best reference:
- I'm using Apple ID Canada and playing a game (i.e. Clash of Clans from http://www.supercell.net) which identifies each game account by their GameCenter account. Hence in case of using only this Apple ID, for how many account game I can buy in-app purchases?
http://itunes.apple.com/ca/app/clash-of-clans/id529479190?mt=8
- I use my Apple ID buy gem ( intem of this game ) for 2 anccout game ( 2 iDevices) , but now I can't buy more Error "Please contact itunes support to complete this transaction" .How I can fix it ?
For ex: My Apple ID is [email protected] and share to a friend. Both of us log to this Apple ID "[email protected]" to download a game on 02 different iDevices namely "acc1" and "acc2". Is it possible to use only this Apple ID to buy in-app purchases for both account games "acc1" and "acc2".
Looking forward to hearing from you soon.
Thanks and Regards,noobdoon wrote:
... "Please contact itunes support to complete this transaction" .How I can fix it ?
Contact iTunes Customer Service
Apple Support iTunes Store Contact Us
noobdoon wrote:
... Is it possible to use only this Apple ID to buy in-app purchases for both account games "acc1" and "acc2".
See Here http://support.apple.com/kb/HE37
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs. -
In-App Purchases denied "Please contact iTunes Support to complete transaction" when trying to buy Gems in a game.
I want to gem In-app very much. I need to do.Now. I contract itune support. But I have not received the email from Itune support.
about 2 days. -
Why I purchase in game credit showed up please contact iTunes support to complete the transaction ? My card still have balanced inside why cannot purchase ?
You should do exactly what it told you to do and find out.
Contact itunes support -
I get a message to 'contact itunes support to make the purchase' whenbuying coins for slots journey
I get a message to 'contact itunes support to make this purchase' when buying coins for slots journey, help
Click Support at the top of this page, tehn click the link under Contact Apple Support
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I'm trying to buy poker chips, but when i click purchase it tells me "Please contact iTunes support to complete this transaction" and i already entered my credit card in my account.
I go to itunes support for complete my transaction,but I dont know what I have to do after
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Error message "Please contact iTune support to complete this transaction" when I was trying to purchase an app????
Help!! Any one experience this issue???
iTune support, "You are violating the iTunes Store Terms and Conditions specifically, however we're unable to speculate. You are not authorized to purchase from the US iTunes Store. From here please continue to review the terms and conditions in detail for further information."
Do you guys even read the "Terms and Conditions" ? There are thousands of words. who know what term I am violating. It works fine before 12/01/2012...I bet they don't even know what caused this problem...They keep asking me to read it without solving the problem..."Dose that just happen after December 2012??"
No. It has always been that way.
"So people who live in USA and while travel to other country are not allowed to buy anything? "
Correct.
"how about people who work oversea for long term?"
They would need an itunes account based in the country in which they live.
"The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance."
http://www.apple.com/legal/itunes/us/terms.html#SERVICE
It is the same for all countries itunes stores. -
TS1424 I keep getting this error: Please contact iTunes support to complete this transaction.
We have changed the CC on file recntly. I have verified that the info is correct, the balance is fine CVV is correct. I even purchased gift card through iTunes and entered it. It shouws the $20 for the GC but still gives the erro when I attempt to buy anything (Please contact iTunes support to complete this transaction.)
Click support at the top of the forum and then contact us on the page that opens.
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When I tried to purchase whatsapp, an error 'please contact itunes support to complete transaction' How to contact to finish my transaction
Hi, I got the same problem. Have you fixed your problem? Please tell me how to do it. Thanks.
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