TS1424 Please contact me for a refund thanks
I was charged for something I did not want because it locked me into a page and I pressed a button and it charged me 14.99
You're not talking to Apple on these forums.
Try this to get a refund:
Refunds from the App Store or iTunes Store
Similar Messages
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cannot load adobe indesign cc 2014 because it requires version 10.1 or later of the dynamic documents.indesignplugin plug-in. please contact vendor for compatible version of dynamic documents.indesignplugin
I had local IT install the software, I am unaware that any problems came up when installing. The error came up when trying to install updates from the Creative Cloud. I reinstalled InDesign and I think the problem was solved. I am running a Mac with OS X v10.9.5
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Folks,
If you have paid for any UltraSuite product and have not yet
received it, I
sincerely apologize for that. If you'd like a full refund
please contact me
at sales at ultrasuite.com. If you'd like the extensions then
also please
let me know at the same email address.
Thank you for your support.
I am not sure if or when I'll be at these newsgroups so
please write at the
email address. Otherwise, I will probably not see it.
Sorry for the cross-post.
Best regards,
J.S.
http://www.ultrasuite.com/Call the Apple online store for your country (1-800-MY-APPLE in the U.S. and Canada).
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Every time I try to download an app, (even if it is free) it tells me I must verify my credit card, but every time j try to it tells asks me to contact Apple for support.
Click here and ask the iTunes Store staff for assistance.
(116454) -
Should I contact Apple for a refund, or is it too much trouble than it is worth?
I selected an album to download it onto my iPad that I had purchased before. It had a different album cover, but same exact songs on it. ITunes stores charged me, and did not detect I had purchased it before. My iPad 2 is not unlocked, or jail-broken. I'm a disabled veteran, living on my small VA benefits, and this download has taken the last bit of money I had, I was not expecting to have to pay for something I've already purchased. Is it worth contacting Apple, and seeking a refund, or give up now? Thank you, and God Bless.
Hi, I'd stick wit N97 at least another 3/4 months, wait 'till there are a few more user opinions and reviews on both 'new' phones, let some of the bugs get ironed out, then make your choice ( unfortunately there may be even more choice by then), I would just hang back a bit and make sure you are getting what you expect.
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution' -
I contacted my carrier which is swisscom of switzerland and they told me only to restore my iphone with a non swisscom card but I didnt get my unlock, now im stuck in the setup as a new iphone, I contacted them again gave them my imei and they responded to me try to contact apple , idk what to do now. Any kind of suggest or help would be great. Thanks, with all respect !
Gent0502 wrote:
What could you do to my imei ? Or maybe not you but somebody else
And yes the iphone has never been jailbroken .
1). What do expect to accomplish by posting your IMEI here? There is no one from Apple on this forum and Apple does not monitor it. Apple does not unlock phones; the carrier does.
2). As you have stated that your phone is unlocked as evidenced by the message on iTunes, you can be pretty sure it is, unless as diesel vdub has stated it was hacked/jaibroken in the past or the computer used to sync/unlock the phone was used with another previously hacked/jailbroken phone.
3). Since we can assume you phone is unlocked, then the problem must be with your SIM. Either:
a). It is damaged
b). It has not been activated by the carrier
c). It is from a carrier that does not support the iPhone.
On another post, I asked what carrier you are now attempting to use and you have not answered the question. -
I need help and support please
You should de exactly what it is telling you to do.
Contact itunes support -
my boyfriend send me an iphone 4s from canada last march 2012. my problem is the wifi button of my 4s doesnt work since May this year. unfortunately here in the philippines there's no apple service center available.help me what to do so that i can use wifi again from my fone. thanks alot!
First, try the steps Apple has here:
http://support.apple.com/kb/TS1559
If those do not help, your iPhone may well need service. You will not be able to get a Canadian iPhone serviced by Apple in the Philippines. You will need to send the iPhone back to your boyfriend or someone else in Canada who can get it serviced there and then send it back to you.
Regards. -
TS1424 Please contact iTunes support to make purchase
When I try and purchase points it tell me to contact iTunes support to complete purchase
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them. -
Whom must I contact to get a refund for being double charged?
I am absolutely infuriated with the lack of HUMAN BEINGS that can help me. I can get support for my phone and talk to a person. But as soon as they realize that my issue is with itunes I am told I HAVE to go through the online support and that they do not have "Live" support for itunes. Absolutely absurd!
Meanwhile the issue is that my computer had an extremely bad virus that would not allow me to pretty much do anything(couldn't even play solitaire). So I had to re-install windows. This virus was so malicious it wouldn't even allow me to restore my files to it's backup. I lost ALL of my purchases. Wel l no big deal I will just redownload them(I have had to redownload a few items before, it was free because I had already purchased them). Then yesterday I receive an email receipt for the "purhcases"... I PURCHASED these items months ago. Why am I being charged again. I have lost my entire library which iorth hundreds of dollars(could well be over a $1000 worth of purchases) I have no way to get them back without redownloading them, but I am being charged for downloading things a second time. Why?
I am also in the unfortunate position of being broke and my bank account was over drawn, so I have to incur a $34 fee for the overdraft for a $21 purchase. Thankfully I didn't continue trying to refill my library or I might be in a LARGE amount of debt. Why doesn't itunes recognize that I have purchased these items already? I am EXPECTING a full refund. I have already dealt with my bank and have thankfully avoided the fee. But after getting the run around from itunes support this morning, I made a a 5 minute phone call to my bank and they refunded my money no questions asked... and they didn't even ask for proof! Amazing SUPPORT, but I get absolutely jerked around by Apple.
The fact that I can't directly contact someone to be able to take care of this promptly is beyond my ability to fathom! This is one of the RICHEST companies in the world, there is no excuse for leaving your customers out to dry like this when they have a legitimate issue. This wasn't some petty request for a yet another add on to my Angry Birds app( if I wanted that I would write an e-mail to the company that makes the game). I realize that not every request in the world can be handled in a personal fashion sometimes. However I feel extremely baffled by Apple's policy on handling this so far. I am one of those people out there that actually purchases and downloads everything legally. And this is how I am treated?I realize that my complaints aren't reaching Apple through here. I asked a question and stated what the issue was. I am aware that a person will eventually reply to the e-mail complaint I already sent. However, I was refering to being able to voice my concerns, with my voice. I was able to call for support for just about any other Apple product or service and reach a person on the other end very quickly. However when it comes to itunes, they choose not to offer a call center. There is no excuse not to have one.
A "simple" search was already done and I found many many many articles that had suggestions for issues that I was not experiencing. What may seem simple to you, wasn't for me apparently. Also, I had previously downloaded items that had been purchased and downloaded before in the same manner that I downloaded these recent items. I wasn't charged in the past, so I had no reason to believe I was going to be this time.
And while I appreciate your oh so slightly condescending help("A simple search.. blah blah blah") It didn't answer my question on how to contact someone for a refund. If you follow your own advice, you will find that I then have to choose the product that I need support for. After selecting itunes it leads me to the page that put me here with the community. No e-mail to contact them through, no phone number(because they don't offer live support). I have no reason to believe Apple isn't purposely trying to be a pain in the behind at this point. Why is it I can't talk to a person on the phone about this issue and get it resolved immediately like I can with other products and services? My bank took care of everything with LITERALLY a 9 minute phone call this morning. However I have been trying to find a way to contact the "correct" group of people who offer support for the store so that I can get a refund and am getting the run around. There is zero excuse for why this process is as complicated and drawn out as it is. Everything about Apple is user friendly, except for their support!
I apologize if you weren't attempting to be condescending, but there was no reason to word it like that unless you were. I will attempt to redownload my past purchases by following the instructions through the link you provided, and will mark your answer as helpful.
Cheers -
I'm trying to put a graphic over an object, but I keep getting this error message; The media file seems to have an invalid entry in the catalog, please rename it for use.
Lonesomeless
Thanks for the reply.
I checked the link that I posted back in post 3 of your thread. It is working with at least Firefox and Chrome.
ATR Premiere Elements Troubleshooting: PE12: Motion Tracking/What To Use To Track Object?
What browser are you using?
The blog post contains significant information related to Premiere Elements 12 Motion Tracking. But, if you cannot access it for some reason, then we will need to troubleshoot via communications in the thread.
SG has asked if you are able to create Motion Tracking effect using one of the graphics included with the program. We will watch for your response to him on that question. Please include in your message to him whether you can obtain your file to track the object using Organizer Tab or Project Assets routes as well as Graphics Tab.
The following is an excerpt from the blog post referenced....
SOLUTION
Various tutorials and online comments have pointed to places other than Graphics Tab where objects can be selected and used to track the moving object in the video when the Motion Tracking workspace is opened in the Expert or Quick workspace.
Organizer Tab, Expert or Quick workspace to access Elements Organizer 12. Cascade Windows and drag a video or photo from Elements Organizer into the yellow track box of Motion Tracking workspace.
Project Assets, Expert workspace. Drag text, video, or photos from opened Project Assets into the yellow track box of Motion Tracking workspace.
Graphics Tab, Expert or Quick workspace. Create a png file (graphic) or prtl file (text) and place it in Clip Arts in the Program Files of the program to have a permanent resource. Then from Graphics Tab, drag the newly created graphic or text object into yellow track box of Motion Tracking workspace.
Thanks.
ATR -
Hello, Why am I getting the following message after I start up my computer: "CAHeadless has encountered an error. [/Adobe/premiere/elements/Release/12/ALL_LANG_12.1/CAHeadless/Make/Mac/../../Src/CAHeadle ss.cpp-683]." Anyone, please solve this for me? Thank you very much!
Hello, Why am I getting the following message after I start up my computer: "CAHeadless has encountered an error. [/Adobe/premiere/elements/Release/12/ALL_LANG_12.1/CAHeadless/Make/Mac/../../Src/CAHeadle ss.cpp-683]." Anyone, please solve this for me? Thank you very much!
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hi i have been trying to purchase something from an app and it tells me "this purchase cannot be completed please contact itunes for assistance
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Please can I have a refund of £14 for the10gb of icloud space purchased by mistake.Thank you.
Refund:
If in the US, follow the link below (you must request a refund within 15 days) -
https://discussions.apple.com/message/16968425#16968425
it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page. -
Hi,
I'm looking for a online private tutor for teaching me Adobe Premiere Elements 8 through remote cessions and Skype.
Willing to pay a good price for good tuition!
Please contact me asap if you can help.
Thanks,
J SussholzJacqui,
I stongly believe that Steve has given you the best advice. Actually, it's the same advice that I would have given you, if I had seen your post first!
I can verify that his books will give you more info, and in a more usable form, than tutoring, or even in-class, hands-on schooling will. Almost anything that can be done with the program (he also has a companion book for Photoshop Elements, which is often bundled with PrE) is covered in easy to understand detail.
After reading through, and working along, his second bit of advice, Muvipix, is also sound. Between this, and Muvipix fora (Community tab), there have been very few questions that could not be answered. Muvipix also is a great resource for additional articles on how things are done, plus tutorials.
I also recommend that one take an hour and read through both the FAQ and Tips & Tricks articles, found to the right of the PrE forum main page. I would read Steve's book first, so terms, etc. would be most clear.
There are two on-line training sites, that get great reviews: www.lynda.com and www.ltotaltraining.com. I have not subscribed to either, but have used the materials furnished from them with various Adobe programs. I also have several of the lynda.com books on various programs, and they are well-written. Now, they are NOT one-on-one tutoring, which is what you are looking for. They also probably do not cover PrElements, but that is just my guess. If they do, they would be another good source of training, though it's through tutorials, and not direct instruction.
This is just my 02¢'s worth of thought.
Good luck,
Hunt
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