TS1424 Recovering security question answers

How do I recover my answers quickly

What have you tried ? If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

Similar Messages

  • Recovering Security Question Answers

    I have done evrything possible to try and recover my security question answers but I nothing is working.  What should I do?

    What have you tried ? If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • TS1424 Forgot security question answers.  Now account locked

    Please help

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • TS1424 forgot security question answer

    plz help me

    Welcome to the Apple Community.
    Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • Where can i recover security question answers?

    I really need help. I might have wasted putting 25 dollars in my account

    Contact Apple https://expresslane.apple.com/GetproductgroupList.do

  • HT5622 How can you recover your security question answers if you have forgotten them?

    My phone got stolen a while back. So I hadn't made any purchases recently. So when it did, it asked got my security question answers and I realized I forgot them.

    It would really make you feel secure if there was a way to recover the answers?  See "More Like This" over there >>>>>
    By the way - well done. The vast majority claim they have forgotten the questions....

  • HT5312 How do I recover my security question answers?

    Please help I can't remember my security question answers and I don't know how to recover them.. Please help!

    Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
    Setting up a rescue email address requires correctly answering two of the questions.
    (93359)

  • HT5622 I forget me security question answers and also i dont have a rescue mail to recover!!!???

    I forget me security question answers and also i dont have a rescue mail to recover!!!???
    Pleeeeaaaase help

    See Here... Apple ID: Contacting Apple for help with Apple ID account security
    ask to speak with the Account Security Team...

  • HT1918 i need to recover my security question answers

    i need to recover my security questions to my itunes account

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)

  • TS1424 itunes purchase security questions & answers reset and answered correctly.  Can not log in with updated answers which state one or both are incorrect.

    Can anyone help with this situation?
    itunes purchase security questions & answers reset and answered correctly.  Can not log in with updated answers which state one or both are incorrect.

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94948)

  • How did i recover my security question answers?

    I got a new iPod for Christmas, but I can't buy anything because they keep asking me to answer my security qustions. But the problem is...I don't know the answers. Please help me!

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • HT201303 How can I recover lost security question answers?

    Heeeelp D:

    f you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

  • How to recover one of my security question answers

    I forgot my one of the security question answers. Now I am trying purchase app in another device. First purchase requires me to provide both security answers. How can I retrieve them? Please help.

    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

  • HT5312 How do I know if I have a rescue email address? It keeps saying my security question answers are wrong and I can't figure out how to fix it!

    How do I recover my security question answers? I don't know how to tell if I have a rescue email address. I know my answers aren't wrong but I can't buy anything on iTunes without verifying the questions. Nothing seems to be working!

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96346)

  • HT1212 How can i reset my iphone 4s if i forgot my restriction passcode and apple id password and security question answer

    Hello guys..
    How can i reset my iphone 4s IF i forgot my restriction passcode, and apple id password AND security question answer?..
    AND I also forgot the email that i used to create the apple id.. Thats why i cant reset my password using the "email authentication"...
    PLEASE HELP.. Thanks... I cant use my iphone properly.. im stock with my OLD Apple id..

    Its simple - if you honestly cannot remember a single piece of security information associated with the account, or even the name of the AppleID itself, the only possability of help is to call Apple and ask them if there is anything they can do.  There is nothing anyone here or elsewhere can possible do to help you.
    Apple offers several means of ensuring you can recover an account or AppleID, but if you cannot remember a single one of those security features, then only Apple can, if at all possible, help you and only then if you pick up a telephone and talk to them.
    The strong odds are that even Apple will not help you.  I know that with the two step verification option, if you cannot at least remember two of the three security features used with that system, they will tell you the account is simply lost to your for good.  They can only be help responsible for helping you recover information up to a point - at some point, it all comes down to you remebering at least some of your own information.

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