TS1424 Security code is not acceptable won't let me update

Security code is not acceptable won't let me update

Perform the following, stopping with the first one which works:
1. Open the Mac App Store's Purchases tab. If you're prompted to accept it and the other iWork/iLife applications into your Apple ID, do so.
2. Move them out of the Applications folder(they may need to be put into the Trash temporarily), and then see if you can download them for free from their individual product pages. If you're asked to buy them, see #3.
3. Click here, contact Apple, and wait for a response.
4. Buy them.
(117371)

Similar Messages

  • HP Officejet 6500, Windows XP and 7, wireless LAN security code is not accepted

    The security code of my wireless LAN is not accepted by the HP6500A. According to the diagnostic software of HP a code consisting of more than 50 characters is required (the total number of characters can not be identified because the code isgoing on out of the window). The security code of the route consists of 12 characters. Resetting the printer is not solving the problem.
    This problem was identified after rinstalling the software after problems with printing: connection with the printer was identified; message: "busy with printing", but no printing result at all.

    Security codes can be in ASCII or HEX.  I'm guessing that the diagnostics is reporting HEX and the printer entry is in ASCII. 
    You can try running the diagnostics SW on the Windows 7 computer.  It might return the key in ASCII.
    A good option is to get the password from somewhere other than the diagnostics.  Maybe you stored it somewhere or wrote it down?  Once you get it try to enter from the front panel.
    Can I get a little information from you?
    What router brand model?
    What security mode are you using (WEP, WPA, WPA2)?
    Which model of the 6500 do you have (6500 or 6500a)?
    Please mark the post that solves your problem as "Accepted Solution"
    Sometimes it takes several posts back and forth to get to a solution - please be patient.
    I am employed by HP

  • Apple TV security Code/Itunes store issue won't let me watch a movie

    When I enter my security code after selecting a movie, I always go back to the first page, it won't allow me to watch it. I made sure that all the info in iTunes are updated. Does anyone has the same problem and have been able to fix it?
    Thank you,
    Moijo

    Security code in iTunes or on AppleTV 2?
    Making rentals/purchases from new devices forces you to verify security details in iTunes.  I can't remember if I could enter the 3 digit security code on AppleTV2 direct but i had to do it with AppleTv 1 via itunes the other day.
    I could not get it to accept my changes until i relaised it wanted me to enter my 'title' which had previously been set - for some reason it wasn't now and I put something else in and it still worked!
    AC

  • ITunes store is rejecting my valid Visa Gift Card... iTunes store and my appleid account is not accepting the security code on the Visa Gift Card I purchased today... It keeps telling me the security code is not valid

    Has this ever happened to you?
    iTunes store and my appleid account is not accepting the security code on the Visa Gift Card I purchased today... It keeps telling me the security code is not valid

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    Sometimes the issue isn't really the security code, but the ZIP code or the form of the billing address.

  • TS1424 Security code not recognized

    I put in 2 different credit cards, each time it says my security code is not recognized.
    I didn't change anything, it just started doing this.

    Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • My iPod iTunes thing is be a pain in the you know what and won't let download anything cause my account verified thing keeps popping up and I put my security code in but it won't work and I have my iTunes redeem card and it wo t let me use it.please help

    My iPod iTunes thing is be a pain in the you know what and won't let download anything cause my account verified thing keeps popping up and I put my security code in but it won't work and I have my iTunes redeem card and it wo t let me use it.please help

    Maybe heresince yu proviced little informatin about what security code yu are talking about.
    iTunes Store: My credit card's security code or zip code does not match my bank's records
    Contact iTunes:
    Apple - Support - iTunes - Contact Us

  • My security answers are not accepted when downloading movies. Why

    My security answers are not accepted when downloading movies.TRIED restting the security question that did not work.  Called apple support --- no help.
    I'm at a lost PLEASE HELP

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.
    Presently there appears to be problems on Apple's end, so it may be quite some time before they respond.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
    on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
    Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
    sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
    At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT1918 It keeps saying my security code is not right

    It won't let me download n it keep saying my security code is not right n I know it is

    Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT1918 I cannot update any apps, my security code is not invalid, but it says it is. Cannot purchase apps or even do free updates?  What to do??

    I cannot update any apps, my security code is not invalid, but it says it is. Cannot purchase apps or even do free updates?  What to do??

    Take a look here:
    http://support.apple.com/kb/TS1646
    If that doesn't help, go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • I have a licence code for Adobe CS6 Master Collection which I'm using for more  than a year, suddeny I am in trial mode (all programs)  an it seems that this code is not accepted anymore. Help needed!!

    I have a licence code for Adobe CS6 Master Collection which I'm using for more  than a year, suddeny I am in trial mode (all programs)  an it seems that this code is not accepted anymore. Help needed!!

    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • HT5312 OMG! I can't remember my security questions - answers. It won't let me schedule a call. And when I provided a rescue email address, it still made me answer the security questions I did not know! Can anyone help me get into Itunes so I can purchase

    OMG! I can't remember my security questions - answers. It won't let me schedule a call. And when I provided a rescue email address, it still made me answer the security questions I did not know! Can anyone help me get into Itunes so I can purchase music?

    Using this link: http://support.apple.com/kb/HE57, click on:
    Get Support
    See All Products and Services
    More Products and Services
    Apple ID
    Other Apple ID Topics
    Use My Apple ID to Manage Security Questions
    Then click on the box that says "Contact Apple Support"
    This will give you a case number as well as the phone number to call when you are ready.
    Cheers,
    GB

  • My app store account payment security code is not letting me download and get apps

    My app store account payment security code is not letting me download and get apps

    We'll need more details than just "not working". What exactly happens when you try to download an app?

  • I downloaded the i07.  My id had changed a year ago and I forgot my password and my answer to the security question was not accepted.  Tech support say nothing that can be done.  I can no longer access my iphone.  Any suggestions

    I downloaded the i07.  My id had changed a year ago and I forgot my password and my answer to the security question was not accepted.  Tech support say nothing that can be done.  I can no longer access my iphone.  Any suggestions

    I believe part of the recovery process is you get an e-mail allowing you to reset questions.  If that e-mail isn't correct either because your son set it up then you really have no option but to ask Apple again.  They are getting strict abotu security and given the number of "My iTunes account got hacked" posts here I can guess why.  They have no way of knowing you really are the owner of the account.  It's like me going to a policeman and saying, "See that car over there?  That is mine, can you open the door for me?" and the police opening it on that basis alone.
    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
    Forgotten security questions - https://discussions.apple.com/message/18402551  and https://discussions.apple.com/message/18625296
    More involved forgotten question issues - https://discussions.apple.com/thread/3961813
    Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
    John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
    If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

  • TS1424 My Apple ID has been disabled, it won't let me updated my previous purchases. No reason for why it has been disabled or how to enable it again. I reset my password, security questions and billing info. Nothing- Anybody has seen this before?...

    My Apple ID has been disabled, it won't let me updated my previous purchases. No reason for why it has been disabled or how to enable it again. I reset my password, security questions and billing info. Nothing… I even called Apple SUpport 1-800 # and they said they can't help me...Anybody has seen this before?...

    You need to contact itunes support.
    http://www.apple.com/support/contact/
    There is NO telephone support for itunes.  Use the link above.

  • HT5312 I forgot the answers to my security questions and my iPod won't let me buy anything unless I put them in. What do I do?

    I forgot the answers to my security questions and my iPod won't let me buy anything unless I put them in. What do I do?

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95679)

Maybe you are looking for

  • "Cannot find file" with "!" point

    I have read a reply to this same problem by Katrina which identifies a way to open the old library, but her description is too technical for me to follow to conclusion and eliminate the problem. In short, I am getting a version of my library with exc

  • Apple TV all of sudden displaying only black and white

    My previously normally working Apple TV is now displaying only in black and white. The TV with any other source is in color. I haven't touched any of the cables or connections, and to be safe, I double checked them all. I did a 'factory reset' and it

  • Migration problem 7.2.3 to 8.0.5

    I keep getting an error in the same place when trying to do an import of a database. Checked tablespace sizes, and we are doing a local import. Did 2 seperate exports, and same problem, both import and export as 'system'.. IMP-00017: following statem

  • How do I find the  'Merge to 32 plug-in' and how do I install in Lighroom 5

    How do I find the 'Merge to 32 bit plug-in' for Lighroom 5 and How do I install

  • Disable UAC window on VISTA

    Hi How can I disable UAC control window on Windows Vista using LabVIEW? I made this VI (see attach). This VI works, only if i manually disabled the UAC Window (from regedit: "Software\Microsoft\Windows\CurrentVersion\Policies\System - EnableLUA=0 [DW