TS1424 Security codes question for iTunes

I keep being asked to enter a valid security code from the back of my card. I keep entering it AND the correct 16 digit card number but it keeps asking for a valid security code. Any idea why this keeps happening?

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5.  Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

Similar Messages

  • TS1424 How do i reset the security questions for iTunes ?

    I have forgotten the answers to the security questions for ITunes .what to do?

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)

  • I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put

    I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put for my ipod touch and itunes?

    Try these previous discusssions:
    recover answers to security questions: Apple Support Communities
    how do i change apple ID security...: Apple Support Communities

  • HT201363 I cannot find the answers to my security questions for Itunes and cannot figure out how to reset them

    I cannot find the answers to my security questions for ITunes and cannot figure out how to reset the questions.

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105414)

  • I forgot my security questions for itunes account

    i forgot my security questions for itunes account
    plz help me

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (99646)

  • I forgot my security questions for itunes, how can i find out my answers?

    i forgot my security questions for itunes, how can i find out my answers?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • Having trouble with the security questions for iTunes.  Tried to reset them, but the mail from Apple never comes . . .

    Having trouble with the security questions for iTunes.  Tried to reset them, but the mail from Apple never comes . . .

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96290)

  • HT201413 forgot my itunes security secret questions for purchase music

    Iforgot my itunes security secret questions for to purshase music how do i get to redo it again plz

    same thing is happening to me aswell please i dont know what to do

  • HT201303 I forget my security questions for itunes account

    how to reset my security questions for itunes account

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (99646)

  • HT201303 i forgot my security questions for itunes help me

    hi how are you i make my id befor 6 month or 7 i don't remember and i forgot my security questions for itunes and i have the new pass and old and i'm ready for any questions to belive me and my email [email protected] and i have know iphone 5 and ipad 2 and mac air and i change my iphone every month i love apple aloooot please help meeeee

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (99646)

  • HT5621 How to change your question for iTunes I for got them ...?

    How to change your question for iTunes I forgot them ...?

    Your question is unclear and confusing...
    Apple ID FAQs
    http://support.apple.com/kb/HE37

  • Password for security question for iTunes

    how do i change my security questions for my itunes.

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT1212 I recently purchased an Iphone 5s and it is asking me for a security code w/my itune purchase info which I never needed w/my 3Gs Iphone ?

    Let me first say that I have No problem with accessing my iphone using my passcode!
    1. I am having a problem purchasing app's with my new iphone 5s. I recently upgraded from the 3Gs to th 5s and now along with asking me to give my user password, but then it is asking me to continue and then varify my pay account info with a security code which was not required on my last phone and have know idea how get one or reset the old one (which I never had)?
    2. My new iphone 5s is asking me for a voicemail passcode. I have not set up a voice mail and entered an initial ID, what should I do?

    2.  you can reset the passcode by contacting your phone carrier.  usually means you have a voicemail.

  • TS1389 how do I reset my security questions for itunes

    Apparently I forgot the answers and can not redeem to purchase a song.  Totally frustrating!

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • Security code is invalid. iTunes for iTouch.

    Due to an issue with my computer, I am forced to buy my songs from my iPod Touch. But when I try to purchase new songs, I get a message saying I need to enter my billing info and it takes me to a screen that says I need to insert my security code, and when I do, it says the number I put in is invalid.

    I am having the exact same issue. The card in the system is the same card I have been using for the past year. Nothing has changed. Live in the same place. Have the same name. Card is the same. I have been able to download songs and apps and books for the past year. About a week ago it started telling me I had an invalid security code but when I tried to enter the code it keeps telling me it is invalid.I called the support line and they told me that a lot of other people are reporting the same issue but that the only two fixes that they have been given are not working for people. They emailed instructions to select "none" as the payment method but there is not a "none" option. I tried de-selecting the "use this card" box and that did not work either. After a while on the phone trying different things the system comes back with a message that "Credit card processing is temporarily unavailable. Please try again later." At that point he told me he could no longer help me. ugggghhhhh.

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