TS1424 Since purchasing new IPhone 5 entered incorrect ID. Phone does not allow updated ID. How do we enter new ID?

Upon purchasing a new Iphone 5 lost Pages application.
Then backup and restored I Pad mini 4 months later and lost Pages completely from Itunes and Ipad...
How do we restore it?

If you are signed in with the same account that you bought it with then it should show in the Purchased tab in the App Store app on your iPhone and iPad, and under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes. If it doesn't show in there then check to see if it's hidden : http://support.apple.com/kb/HT4919

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TS1424 I downloaded a song that I purchased from the ITunes store, but the song does not play properly. How can I re-download the same song without having to purchase it a second time?

I downloaded a song that I purchased from the ITunes store, but the song does not play properly. How can I re-download the same song without having to purchase it a second time?

I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

I bought a used iPhone and found him email iCloud does not affect me so how can I deleted this email in order to use the device freely and privacy

I bought a used iPhone and found him email iCloud does not affect me so how can I deleted this email in order to use the device freely and privacy
help me please

You can't. Return the phone for a refund, if you can, because without the previous owner's Apple ID/Password, you will not be able to re-activate the phone. It will be useless to you.
Apple can't/won't help you with this.

My account is in usa but I want to enter an international credit card, but the form does not allow me. How do I have to proceed

My account is in usa but I want to enter an international credit card, but the form does not allow me. How do I have to proceed

chi45,
You must have your iTunes and App Stores set to the same country that your billing information is based in (i.e.: must use a US credit card in US iTunes and App Stores).
If you move to another country, you need to change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account. Otherwise, your credit card might not work as payment. For example, only German credit cards can be used to buy content from the German iTunes and App stores.
Can't change the country of your iTunes Store, App Store, iBooks Store, or Mac App Store account
https://support.apple.com/en-us/HT204447
Cheers,
Allen

I downloaded iOS 6.1.1 to my iPhone 4 and now my calendar does not allow me to move away from a daily view. Does anyone have a solution please?

Is anyone having problems with their iPhone calendar after downloading iOS 6.1.1? Mine will not allow me to use the normal functions and only displays a day view. I can only change the day by scrolling chronologically. Any assistance appreciated. Bjwiebe.

Have you tried a reboot by holding both the power and home buttons until the apple logo appears and it restarts...ignore the red slider if it appears.

Apps Store allows to sign in but does not allow update or purchase

iLife came installed on my new Macbook Pro. I am being prompted to download two udates, one each for iMovie and iPhoto but Apps Store, despite permitting successful log-in, keeps on demanding password over and over again. To resolve the issue, Apple has sent me free codes for iLife. If i uninstall iLife and try to reinstall it using new codes, will Apps Store allow that? As i am totally new to Mac, I am reluctant to delete any application.

Has some other Apple ID been used on this (brand new) computer by the reseller?
As long as you are not actually seeing a starnger's Apple ID appear on your Mac, them most likely no.
The issue is that you likely didn't do the setup of the new Mac exactly right. When you first set up the Mac, before using any apps you are supposed to go to the Mac App Store, sign into your account (Store menu) and go to the Purchases pane and accept the iLife apps; iPhoto, iMovie and GarageBand. If you did not do that and you used any of the three apps, then this is the type of problem that results. You cannot accept the apps and ypu cannot update them.
Do you ever get an opportunity to enter a redemption code?

I have a Mac Pro tower with two internal Hard Discs, each one 2TB. I purchased a 3TB Time Capsule. But it does not allow me to back up because it says there is not enough back up space available. Between the two HDs there are 3.3TBs. Can I daisy chain TC?

I have a Mac Pro tower (OSX version 10.6.3) with two internal Hard Drives, each one 2TB.
I purchased a 3TB Time Capsule. But cannot back up because it tells me there is not enough space.
I have more than 3Tbs to store to the new TC.
Can I daisy chain two TCs to store the 4TBs?
How can I back up only the internal HD that is already full, without backing up the other one?
How can I do back up using Time Machine to back up the 3.5Tbs?
Do I need to purchase another external HD (that is not TC) to be able to back up all of my photos?

Can I daisy chain two TCs to store the 4TBs?
No, you cannot link to produce a single large partition.
But you can have two separate backup jobs.. and use each partition. That is hard on TM but you can easily get a different backup software for it.
How can I back up only the internal HD that is already full, without backing up the other one?
In TM you do a different setup and exclude the other drive.
But it is better to use an alternative software IMHO.
How can I do back up using Time Machine to back up the 3.5Tbs?
You would need to use a network drive of more than 4TB .. it would also take forever. This is just wrong way to do it. Although you can buy a NAS that will work with Time Machine and load it with disks 16TB is possible.. if you can get a second mortgage.. the fragile nature of TM on 3rd party devices.. would leave me in cold sweat if anything went wrong.
TM is excellent at keeping incremental backups of files that keep changing.. as such you should use TM to backup your OS disk and main user directory.. exclude all files and directories that never change. Back them up separately.
Do I need to purchase another external HD (that is not TC) to be able to back up all of my photos?
Yes, that is a much better idea. You want to store photos safely and you want to store them in multiple places. If you have multiple TB of photos, dedicate a couple of disks to the backup. ie have at least two copies.. not in backup format.. in straight copy format if possible.. so you can keep one of the disks offsite.
I would be using your MacPro internal disk access, to place the disk onto sata bus and do the copy disk to disk direct. Or even buy esata card.. or sata to esata converter cable so you can use esata box. That will beat any other transfer speed except thunderbolt for which you would need third mortgage. (The MORT in mortgage is significant).
The great jurist Sir Edward Coke, who lived from 1552 to 1634, has explained why the term mortgage comes from the Old French words mort, "dead," and gage, "pledge." It seemed to him that it had to do with the doubtfulness of whether or not the mortgagor will pay the debt.

HT204053 How do I have my wife's iphone 4s upload pics to the same icloud used for my ipad and iphone? Phone does not allow changing icloud ID once established.

How do I have my wife's iphone 4s upload pics to the same icloud I use for with my 4s and ipad? Can seem to change her icloud ID to match mine.

I can tell you how to do this but first wanted to be sure that's what you want to do. You would then be sharing the same iCloud account and any synced data (contacts, calendars, etc.) would then be merged and the merge data would appear on her phone and your iPad (i.e., you'll end up with each other's contacts on your phone). You would also both be backing up your devices to the same account, sharing the 5GB of free storage (assuming you're both backing up to iCloud).
There's an alternative setup that would allow her to set up your iCloud account on her phone as her primary account and just turn on photo stream in that account (allowing your to share you photo stream), then set up a secondary iCloud account on her phone that would sync her Mail, Notes, Contacts, Calendars and Reminders. She would still have to back up her phone to your account, as well as syncing Safari, Documents and Find My iPhone (all of which can only be done in the primary account). Also, her mail would be fetch, not push as push email is only supported in the primary account.
I suppose a third option is to leave things as they are and share you photos with each other using shared photo streams.
Let me know what you want to do and I'll give you the steps.

I want to buy IPHONE as present but the person does not use a MAC , how can u update software without using MAC

Any tips on how to do the above , thanks

You do not need a MAC. Why do you thing this is true.
Do they have a PC?
Apple ID (required for some features)
Internet access6
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.5.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.5 or later (free download fromwww.itunes.com/download)

ITunes does not allow updates to iPhone and iPad

I'm trying to update my devices to iOS 4.3.5. Update downloads okay. However when iTunes verifies the device a message indicates the device is not eligible for the update. This worked before I upgraded to Lion. Firewall has been checked, iTunes updated to latest version, 10.4 I think. I have uninstalled iTunes and carried out a re install twice, and the fault persists.
Any ideas please anyone. This is very frustrating. Thanks

Fixed, problem in Host file. Thanks

I have just purchased the iPhone 5s and my previous phone was backed up on iCloud. However when I restored this on my new phone my photos are still being restored after 4 days. Shows the amount there but no pictures?

I have just purchased the iPhone 5s and my previous phone was backed up on iCloud. However when I restored this on my new phone my photos are still being restored after 4 days. Shows the amount there but no pictures? Is there anything I can do to get them back as my other phone has now been cleared. On my iCloud storage it still shows that my previous phone had all the info still?? I'm confused!

Many users have lost photos while preforming a restore from backup or upgrading the iOS. Recall, only photos in the camera roll are backed up to iCloud. There is a way to turn backups for camera roll on/off, perhaps these users had camera roll turned off.
See:
Settings>icloud>Storage & Backups>Manage Storage, tap the device's name and on the next screen, be sure Camera Roll is turned on.
IMPORTANT...
Photos should be regularly synced to a computer (like you store photos from a digital camera) using either USB via iTunes (on a mac use iPhoto or Aperture to move them to an album) or using photo stream. If using Photo stream, but sure to move the received photos to a permanent album. If you have been doing that, then you can sync those photos back to your device.
Or, you can find other apps in the app store that send camera roll photos to a service like Dropbox.
If you haven't been saving photos except relying on iCloud to store them in a backup, then that is risky, as many users have discovered. I'm afraid I have no advice in this case - there is no "cure".

Since purchasing my iphone 4s i cannot download emails on my MacBook

since purchasing my iphone 4s i cannot download emails on my MacBook

And what do you mean by "cannot get any to play"? An error message? No sound but the progress bar indicates it's playing? The play button is grayed out?
If the songs have the iCloud icon, then the music must be downloaded. Do you have wifi turned on and working?

My new iPhone 4 will not play on the iHome iP1 Speaker System. I have removed the case and seated it properly and it charges, but does not play music. How can I get it to work?

My new iPhone 4 will not play on the iHome iP1 Speaker System. I have removed the case and seated it properly and it charges, but does not play music. How can I get it to work?

Hi there Graham!
I have a couple of articles that can help you troubleshoot this issue. First, if you are downloading HD content, you will need to know the system requirements for HD playback, which can be found here:
iTunes: Purchasing and viewing HD videos
http://support.apple.com/kb/ht3209
Next, you will want to check your video playback settings on your Windows machine. The steps for that can be found right here:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
Hope that helps. Thanks for using the Apple Support Communities!
Cheers,
Braden

ITunes does not allow music purchased on iPhone to be sent to my computer

So, I "purchased" (thankfully only FREE songs) two songs on my iPhone and I was told I could simply download them onto the computer when i connected. Well I can't, so I tried to download again but it told me they were already downloaded and should be there....they weren't. I followed the instructions to "check for available downloads" and I was told there weren't any.
Long story short the ONLY way I can get those two songs is to download them again. THANKFULLY it is a MONDAY and they are STILL FREE!!!
***?? seriously Apple, help me out here. I suppose I MIGHT NEVER MAKE A PURCHASE ON THE GO since i cannot have that song to play on my AUTHORIZED Computer. Guess that will help me not make too many purchases!!!!!

iTunes does not allow music purchased on iPhone to be sent to my computer
Yes it does.
Well I can't,
Why not? What happens?
I followed the instructions to "check for available downloads" and I was told there weren't any. Because you already downloaded them to your phone. You only get one download.
Plug in your iPhone, select it in iTunes then File > Transfer purchases.

HT1338 just bought a new I-Mac. At start up several updates were needed. The I-movie one stopped and shows an ERROR HAS Occurred. Howevr it does not allow me to update it again. In my purchases it shows as Installed with Error. What should I do?

just bought a new I-Mac. At start up several updates were needed. The I-movie one stopped and shows an ERROR HAS Occurred. Howevr it does not allow me to update it again. In my purchases it shows as Installed with Error. What should I do?

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

TS1424 Since purchasing new IPhone 5 entered incorrect ID. Phone does not allow updated ID. How do we enter new ID?

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