TS1424 Someone tried to gift me an app but i never received it. Yet, they got billed for it. Twice.

Someone tried to gift me an app but i never received it. Yet, they got billed for it. Twice.

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  • Hi all, I'm trying to update my Adobe Apps, but I'm receiving next errors. Could you help me?

    Adobe Photoshop 2014.2
    Se ha producido un error al descargar esta actualización. Salga e inténtelo de nuevo más tarde. Código de error: U43M1D207
    Actualización de SpeedGrade CC 2014.1
    Se ha producido un error al descargar esta actualización. Salga e inténtelo de nuevo más tarde. Código de error: U43M1D207
    Actualización de Adobe InDesign CC 2014 (64 bits)
    Se ha producido un error al descargar esta actualización. Salga e inténtelo de nuevo más tarde. Código de error: U43M1D207
    Audition CC (2014.1)
    Se ha producido un error al descargar esta actualización. Salga e inténtelo de nuevo más tarde. Código de error: U43M1D207
    Prelude CC (2014.1)
    Se ha producido un error al descargar esta actualización. Salga e inténtelo de nuevo más tarde. Código de error: U43M1D207
    Actualización de Premiere Pro CC 2014.1
    Se ha producido un error al descargar esta actualización. Salga e inténtelo de nuevo más tarde. Código de error: U43M1D207
    After Effects CC (2014.1)
    Se ha producido un error al descargar esta actualización. Salga e inténtelo de nuevo más tarde. Código de error: U43M1D207
    Media Encoder CC (2014.1)
    Se ha producido un error al descargar esta actualización. Salga e inténtelo de nuevo más tarde. Código de error: U43M1D207
    Actualización de Flash Professional CC, octubre de 2014
    Se ha producido un error al descargar esta actualización. Salga e inténtelo de nuevo más tarde. Código de error: U43M1D207
    Actualizaciones recientes de Adobe Illustrator CC (octubre de 2014) x64
    Se ha producido un error al descargar esta actualización. Salga e inténtelo de nuevo más tarde. Código de error: U43M1D207

    ok, thanks.
    I've tried to update PhotoShop again this morning (europe time)
    Aprox, in 45% download:
    Fallo en la actualización
    Parece que la descarga está dañada. Inténtelo de nuevo en unos minutos.
    (U43M1D207)
    I can see the help in Adobe page:
    Update
    U43M1D207
    The download is corrupted. Press Cancel, wait a few minutes and try again.  Signature of the downloaded file is invalid. 
    Signature invalid??? 
    Please Jeff, see attached image and video.
    Thanks

  • In-App service purchase - never received the service

    I made an  In-App Purchase on Reverse Phone Lookup, Reverse Phone Premium app, but I never received the service, although I verified that my purchase was charged on my account.
    Purchase History - latest Purchases
    Secure Connection
                                                                                                                                                      Date: 06/12/12 09:24 AM
                                                                                                                                                     Order: ***************
    Item                                                                         Seller                        Type                        Report a Problem       Price
    Reverse Phone Lookup, Reverse Phone Premium ...    itePages.com             In-App Purchase       Report a Problem      $1.99
                                                                                                                                                                      SubtotaI: $1.99
                                                                                                                                                                              Tax: $0.18
                                                                                                                                                          Credit Card TotaI: $2.17
    Is there any recourse for receiving a refund through iTunes?  I e-mailed the vendor at the address given ([email protected]) to no avail.

    Presumably they meant for that app - was the in-app purchase to download an update for the app e.g. to remove adverts in it or to unlock extra features ? For any refund you will go back to as if you had not purchased the item i.e. the purchased will be removed from your account. If you want the meaning of the actual message clarifying then try replying to the message that you got from Support.

  • I'm trying to download a purchased app but it keeps telling me my apple ID has been disabled. I've changed my password 3 times and it still says the same thing. what do I do?

    I'm trying to download a purchased app but it keeps telling me my apple ID has been disabled. I've changed my password 3 times and it still says the same thing. what do I do?

    Contact itunes support.

  • Hi, I've been playing Smurf's village for a year now and just last week, i tried to get into the app but it keeps rejecting and goes back to the main page.  Is there any reason for this?  I've been updating the app everytime and now it's not letting me in

    Hi, I've been playing Smurf's village for a year now and just last week, i tried to get into the app but it keeps rejecting and goes back to the main page.  Is there any reason for this?  I've been updating the app everytime and now it's not letting me in.  Pls advise. Tq

    Reset the device, restart the device, try downloading any other app.
    All of these are basic steps that could have been found by a simple search of the forums as a resolution for the issue.

  • I tried to purchase a free app, but a window continues to pop up saying that my Apple ID has been disabled. What do I do?

    I tried to purchase a free app, but a window continues to pop up saying that my Apple ID has been disabled. What do I do? I tried resetting my password but that did not work.
    Thanks

    Are you able to download the app using your apple ID on a computer? If it is saying your apple ID is disabled that could mean apple had seen fit to disable it for some reason. Check to make sure you don't owe and money on your account or anything.

  • TS1717 Installed the iTunes 10 update on my computer (Windows 7).  iTunes will no longer launch and I get no error msg. Tried uninstalling and reinstalling entire app but no help.  Tried setting up a new user, no help.  What's wrong??

    Installed the iTunes 10 update on my computer (Windows 7).  iTunes will no longer launch and I get no error msg. Tried uninstalling and reinstalling entire app but no help. What's the fix??

    Hi sahgin,
    The issue eventually resolved itself, I still don't really know why. I kept up with Windows update, and attempted downloading iTunes again from the Apple website, and it just... worked. It now works fine. I don't know why it took approximately 4 months to work, though.
    I'm sorry I don't have any more helpful information. Posting here was my last resort, and clearly Apple never bothered to reply.

  • So I changed my apple  id account  and i was trying to update my instagram app but when I tried to, it brought up the old account and asked for password?? help!!!!

    help!!!! So i Changed my apple id account and i was trying to update my instagram app but when i tried to, it brought up the old account and asked for password, help what is going on, what should i do??

    - Go to settings>Store and sign out and sign into your account.
    - Apps are locked to the account that purchased them.
    - To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

  • Hi, i'm trying to use the pst app, but the first page, the blue one, is frozen... Could you help me?

    Hi, i'm trying to use the pst app, but the first page, the blue one, is frozen... Could you help me?

    Ok, that's strange normally deleting the app and installing it used to help.
    Could you tell us how much free space you have on the device?
    Which iOS version are you using?
    If you are installing OTA - please try it with iTunes.

  • I am trying  to update my apps but I am receiving an invalid address box. I put the correct information and the box still pops up. Can you tell me what is going on?

    I am trying to update my apps but I am receiving an invalid address box. Can anyone tell me what is going on with this box? I put my correct info in and the box continues to pop up.

    There are a number of threads about it - it looks like Apple recently updated their address validation. Some people have recorded success by :
        ensuring that their iTunes account address is exactly the same as appears on their credit card bill
        putting something in the second line of the address (including just copying the first line)
        expanding abbreviations e.g. St to Street, Ave to Avenue etc (or conversely abbreviating)
        putting apartment or suite number on the second address line

  • I'm trying to download a FREE app but it is asking me for billing information. WHY??

    Im trying to download a FREE app but it keeps asking me for my billing information. This makes no sence becasue the app is FREE!
    help please

    Apple set up the App and iTunes store to require a valid payment method evn for free apps.
    You can however set up a new App store account withut a credit card. That account is only good for free apps.
    Create an iTunes App Store account without a credit card

  • I trying to download a free app but it says my method patient was declined

    I trying to download a free app but it says my method patient was declined

    What type of payment method are you using?
    iTunes store accepted forms of payment
    http://support.apple.com/kb/HT5552
    Is this a new account? Even though its a free app the account holder needs to be verified by a verifiabel payment method. Once the account is created, you can remove the info.

  • TS1424 I sent a gift of "PAGES" to my brother but he never received the confirmation email that he received the gift.

    I sent a gift of "PAGES" to my brother but he never received the confirmation email that he received the gift. how can access his gift?

    Welcome to the Apple Community.
    Ask the recipient to check Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether.
    Also see if you are able to resend the email by following these steps.
    If the problem persists, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • I'm trying to update my Photoshop CS5, but continue to receive the same problem every time. The application manager update dialogue box simply states "some updates failed to install." There's no specific error code, but a link to contact support for furth

    I'm trying to update my Photoshop CS5, but continue to receive the same problem every time. The application manager update dialogue box simply states "some updates failed to install." There's no specific error code, but a link to contact support for further assistance. It doesn't take me to customer support, but does take me to a screen which states. "Error "This serial number is not for a qualifying product." I've checked my account and the product serial number is associated with my account., so I don't see any problem.  I have not been able to find a resolution to this problem, so I hope that someone can point me in the right direction.  Thank you!

    update directly, Product updates

  • TS1424 Got billed for something that didn't work!

    I tried to buy something for a app and it didn't go through but I still got billed for it, how do I get my money back?

    i had that happen to me you me you contact apple and they should be able to help you soon. you can try by changing your password (if you go to itunes change password)

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