TS1424 Still unable to connect to iTunes using my IPad, have tried all suggestions still no luck.

I am unable to update my apps through the app store. I have updated software, synced to my iMac. Still can not connect to iTunes store. Any suggestions?

Don't know if this has any bearing on the conversation at hand, but I ran into this issue last night. Started when I couldn't purchase anything via Comixology. Which caused a lot of swearing.
But then realized, that I couldn't get to the Apple store either.
Figuring that it was my wifi access point being a jerk, I reset that. And "forgot", then reconfigured my wireless.
Still nothing.
At this point, I checked our ISP (Charter) to see if they had an outage. They did. DNS servers were hosed. I gave up and went to bed.
This morning. Same thing. One thing I noticed, was that all of our computers -- not iDevices -- had no problems. Weird.
So I checked the firewall, and found that every request was going to Malaysia, or Thailand. I have country blocking enabled on our firewall. So, I thought that was weird. Checked the IP addresses that were blocked, and found that they were Akamai addresses. I allowed one device through, to test, and everything works.
Wondering if Apple is leaning on Akamai for the flood of traffic that the IOS 6 upgrade is causing.
In any case, if your ISP, or firewall, router, what-not blocks Asian rim countries, it's worth a check.

Similar Messages

Got new ATV and all set up. It keeps loosing connection with iTunes on laptop and have tried everything suggested in set up guide. It works fine for a while then the iTunes account vanishes from 'computer' menu TV screen. Full Wifi signal on both devices

Got new ATV and all set up. It keeps loosing connection with iTunes on laptop and have tried everything suggested in set up guide. It works fine for a while then the iTunes account vanishes from 'computer' menu TV screen. Full Wifi signal on both devices so can't think what could be causing it to happen. Any suggestions please?

Sorry, I updated another thread I was a part of but didn't update my own thread.....ughhh!
I updated all of my ATV 2's and 3's to the latest firmware when it was released and have been problem free since. I do believe the major issue of not being able to connect after a period of inactivity has been corrected with the latest ATV firmware.
I can look at my network connection table using "netstat -an" in a CMD window and I do not see the massive number of connections I saw before the update.
Here is a link to the other thread I was referring to above:
https://discussions.apple.com/message/19952545#19952545
Have you applied the latest firmware updates to your ATV 3's?

IPod Nano 6gen not recognized by iTunes using a Mac, have tried all the tips.

I've tried all of the tips on the site, nothing seems to work. My Mac (OS X 10.6.8) can see the device and my iTunes updates as normal on other devices but the nano suddenly isn't seen by iTunes. I've reset the settings, checked the USB, nothing seems to work. I'm also getting an error message that says Mac OS X can't repair the disk, its telling me to backup and reformat. The resetting on the device should take care of this but it doesn't, the device is empty. All software is up to date. Any ideas?

chris1571 wrote:
I've tried all of the tips on the site, nothing seems to work. Any ideas?
Which ones? Have you tried this one - iPod not recognized in iTunes and Mac desktop?
Please describe in detail all you have attempted to do in order to resolve the issue.

I just bought a ipod touch. I am unable to use it because itunes tells me I have no internet connection (unknown error 306). I have tried all the suggestions I can find, including checking the firewall, the no proxy server is checked, resetting cache on i

I just bought a ipod touch. I am unable to use it because itunes tells me I have no internet connection (unknown error 306). I have tried all the suggestions I can find, including checking the firewall, the no proxy server is checked, resetting cache on itunes, I even scanned the computer with Registry Easy but nothing worked. I use Mozilla Firefox and have a PC with Windows 7. Obviously, buying a ipod and being unable to use it for 3 days (and counting) because I am unable to register it, is pretty frustrating. Can anyone help?

Did you try all of this:
iTunes Store loads partially or returns "Error 306" or "Error 10054"
Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
To address proxies, Remove Internet Options proxy settings and connect to the Internet without a proxy.
To reset iTunes Store cache:
In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
Click the Advanced tab.
Click the "Reset cache" button.
Click OK and see if the issue is resolved.
Adjust Parental Controls in iTunes:
Open iTunes.
Access iTunes preferences:
On a Mac: From the iTunes menu, choose Preferences.
On a Windows PC: From the Edit menu, choose Preferences.
Click the Parental Controls tab.
Remove restrictions on Parental Controls.
For more information on parental controls or content filtering software, see iTunes 10.5 for Windows: May see performance issues and blank iTunes Store.
For more information on other security software, see iTunes: Troubleshooting security software issues.

My iphone 4s has the connect to itunes screen. I have tried to reset, recover, etc but I keep getting and error-51 message. Any ideas how I can get my phone working again? I am not worried about saving any info just having a phone to use!

I was in the middle of the iOS 8 update and tried to turn my phone off (yes, I realize this was dumb) But what happened was it tried to reset. Now, my iphone 4s has the connect to itunes screen. I have tried to reset, recover, etc but I keep getting and error -51 message. Any ideas how I can get my phone working again? I am not worried about saving any info just having a phone to use!

Try a Hard Reset.....
Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears on the screen, it can take 10 or more seconds. Ignore the swipe to turn off message.

Unable to connect to iTunes/Apple Phone, iPad and Mac STATUS_CODE_ERROR

Unable to connect to iTunes/Apple Phone, iPad and Mac Apple Id Password
STATUS_CODE_ERROR

Based on the numerous posts regarding iTunes and the App Store, there appears to be an issue at Apple's end. Although Apple has not provided any indication on the cloud status page.
Do not change your settings.

Mini ipad has frozen and won't let me restore showng 3014 error code. I have tried all suggestions to correct error and mini ipad is now frozen saying connect to itunes. Can't i just reboot it somehow?

BIG QUESTION!!!!
My mini ipad has frozen and won't let me restore showing 3014 error code. I have tried all suggestions to correct error and now is frozen saying connect to itunes which just shows the error message.. Can't i just reboot it somehow?

Hi annababs,
This article has troubleshooting specific for error 3014:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
If that does not work, this article may be able to help:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Take care,
- Ari

I keep getting an error message telling me to adjust the network settings on computer as it will not connect to iTunes Store. I have tried and no luck.

I keep getting an error message telling me to adjust the network settings on computer as it will not connect to iTunes Store. I have tried and no luck.

What version of iTunes is on the Mac?
What OSX version is on the Mac?
The 5G iPod requires iTunes 10.7 or later and that requires OSX 10.6.8 or later.

Hi there, I have just bought an ipad4 but it will not connect to my internet. I have tried every suggestion going to no avail. My netgear DG834g router is fairly old , do you think this is the problem? I am at a loss now and very frustrated!

Hi there, I have just bought my first ipad4 and have spent all weekend trying to connect to the internet. I have tried all Apple suggestions to no avail
. My Netgear DG834g router is a few years old now. Do you think this may be the problem? Do they have compatibility issues after a while? My ipad upgrade is IOs 6. I am at a loss what else to do and needless to say extremely frustrated!
Thanks.

First check that your router has its latest firmware.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Since you are a new iPad user .....
Complete guide to using iOS 6
http://howto.cnet.com/ios-6-complete-guide/
Guide to Built-In Apps on iOS
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
http://www.youtube.com/watch?v=YT2bD0-OqBM
http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download an iPad User Guide to the iPad from the iTunes store.
 Cheers, Tom

My apple id is still disabled even though i changed my password. I have tried all suggestion and still disabled. any advice?

I'm using macbook pro 15" 2009 OS 10.9
my apple id is still disabled even though i changed my password. I have tried all suggestion and still disabled. any advice?

my apple id is still disabled even though i changed my password. I have tried all suggestion and still disabled. any advice?
If your Apple ID has been disabled for security reasons, you have to contact Apple Support. Only the Account Security Team can activate it again. See this webpage on how to contact Apple Support in your country: There are either telephone numbers given or an email form:
Apple ID: Contacting Apple for help with Apple ID account security
Explain, that you need help with an account security problem.
You can also try to email the iTunes Support using this form:
https://ssl.apple.com/emea/support/itunes/contact.html

HT3529 my iphone just stop connecting to my wifi and i have tried all the recommended troubleshooting with no success. Also when i send a text , it shows it coming from my email address instead of my cell #. i cant get a text going to my cell #. help

my iphone just stopped connecting to my wifi and i have tried all the recommended troubleshooting with no success. Also when i send a text , it shows it coming from my email address instead of my cell #. i dont receive any text going to my cell #. help

If i understand what you are saying then you are seeing the WiFi indicator after connecting but Apps are saying that they are not connected to the internet?
Your router may not have given your iPod a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be to restart your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

MacBook Pro: Unable to Empty Trash (secure or otherwise). Have tried all remedies suggested on Apple's site. I think "Secure Empty Trash" bogs at the first file "iPhone4, 1_8.02_12A495_Restore.ipsw" at 1.78 GB size and goes no further.

MacBook Pro: Unable to Empty Trash (secure or otherwise). Have tried all remedies suggested on Apple's site. I think "Secure Empty Trash" bogs at the first file "iPhone4, 1_8.02_12A495_Restore.ipsw" at 1.78 GB size and goes no further. When I try to move it out of Trash to a temporary location so I can empty remainder of Trash, I get the message "Some of the items you are moving are in use by another application. Moving the items can cause problems with the application using them. Are you sure you want to move these items?" at which point I select "Stop" to avoid possible disaster. Can you help? Thanks.

01/05/15 6:01:27.000 pm kernel[0]: Previous shutdown cause: -62
That usually indicates an abnormal shutdown due to a hardware fault. The exact cause can only be determined by Apple, so schedule a Genius Bar Reservation.

Unable to convert PSE11 catalogs to PSE13 Organizer. Windows 7 PC. 64 bit. Have tried all suggested solutions on forum and community. Other ideas?

Windows 7 PC. 64 bit. Have tried all suggested solutions on forum and community. Other ideas?
Conversion Log ends with "flattening 3gpp files, removing j2k files...An error was encountered in the sqlite database: unable to open database file
conversion log: Conversion Failed.

Log says “unable to convert SQLite db” and then “Conversion failed”. This is before it does anything with specific images. The line right before the above is “gpp files flattened . . .” which I believe are sound files
: Cheri Mason
Unable to convert PSE11 catalogs to PSE13 Organizer. Windows 7 PC. 64 bit. Have tried all suggested solutions on forum and community. Other ideas?
created by nealeh in Photoshop Elements - View the full discussion
What does the log file say? - Photoshop Elements catalog conversion failure.
Cheers,
Neale
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6850794#6850794
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Photoshop Elements by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

TS1424 I can' t connect to iTunes using my iPhone and yet I can using my iPad

I am unable to connect to iTunes with my iPhone and yet I can with my ipad

Hello Kristie,
Thank you for posting in the Apple Support Communities. It sounds like you are able to connect to the iTunes store on your iPad but not on your iPhone. I found an article with steps for being unable to connect to the iTunes Store. Be sure to look under the section titled, "Troubleshooting on an iPhone, iPad, or iPod touch":
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
I hope this helps!
Best,
Sheila M.

Unable to connect to iTunes using iPad

Just updated, signed out and back in, have shut down and turned back on. And still cannot connect to iTunes. What else can I do. Internet is fine, I'm online. Anyone have any ideas?

Try totally shutting down the iTunes app, double click your home button then find the iTunes app hold your finger on the app for a few sec then tap the minus sign in the upper left corner.
If you are still having problems try resetting the iPad by holding down the on/off and the home buttons at the same time until you see the Apple logo.

TS1424 Still unable to connect to iTunes using my IPad, have tried all suggestions still no luck.

Similar Messages

Maybe you are looking for