TS1424 tansaction pending message continuously when trying to purchase gems in clash of clans

cant purchase gems anymore..keep getting "please wait transaction pending"

You can contact iTunes support via this page and ask them why the message is appearing (it could be due to a number of reasons e.g. problem with a previous purchase, problem with your billing method ...) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Similar Messages

  • TS1702 Why does it tell me to contact iTunes support services when trying to buy "gems on clash of clans app" how can I fix this?

    How can I fix this about contacting iTunes support when trying to buy gems on clash of clans game? How to infix or resolve this issue? Thanks Ryan

    Welcome to the Apple Community.
    Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them.

  • HT201272 how to contact itunes store support to complete the purchase error i get when trying to by gems in clash of clans in app purchase?

    how do i contact itunes support center? so i can buy my in app purchase "gems" for clash of clans? I have purchased before just wondering how i can resolve this problem thanks.

    You can contact iTunes support via this page and ask them why the message is appearing (it could be due to a number of reasons e.g. problem with a previous purchase, problem with your billing method ...) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Receiving "Connect to iTunes error" message when trying to purchase gems in Kingdoms of Camelot Battle for the North game even though I was able to do so earlier today.

    Receiving "Connect to iTunes error" message when trying to purchase gems in Kingdoms of Camelot game app even though I was able to do so earlier today.

    Hello Robidt,
    The following article provides information and tips that can help restore your connection to the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
    Allen

  • Yes its i getting a message to contact iTunes Support when i trying bay the gems from clash of clans and i already changing my payment informition and everything fine bot why untill now still getining same messge ?

    Yes its i getting a message to contact iTunes Support when i trying bay the gems from clash of clans and i already changing my payment informition and everything fine bot why untill now still getining same messge ?

    Have you contacted iTunes Support and asked them why it's appearing ? If not then you will need to do so (we are fellow users here on these forums, we won't know why) :
    - go to http://www.apple.com/support/itunes/ww
    - click on your country's flag
    - click on the Contact Support at the bottom of the left-hand column
    - click on Contact iTunes Store Support on the right-hand side of the page
    - then Purchases, Billing & Redemption

  • HT1491 how do i purchase gems in clash of clans when it say to contact itunes support services? i have purchase before and now i am getting this message.

    how do i purchase gems in clash of clans when it say to contact itunes support services? i have purchase before and now i am getting this message.

    Click here and request assistance.
    (78071)

  • HT4009 Trying to buy gems in 'clash of clans' but keeps coming up go on iTunes support the another message saying can't connect to iTunes why is this and what can I do?

    Trying to buy gems in clash of clans but won't let says can not connect to iTunes I have wifi and can still purchase song in iTunes

    First I will say good luck! I have been trying to have them fix mine for a couple days now and still can't make the purchase I need to in my own game in King's Empire that is actually really messing up my game. While none of the suggestions I have found to fix it have worked and support still hasn't fixed it either, I did read somewhere to set the date on your device ahead by a few years, click out of the date and time, then go back in and set it to auto again so it corrects the time itself. Then restart the device and see if it works. Again it didn't work for my problem, but I saw many who said it did work for them and they were having them same issues as we are. Otherwise, if that doesn't work, it looks like you and I will both be in the same boat and have to wait on support. Again, good luck and hope it resolves soon.

  • How to purchase "gems" on clash of clans when getting the message please contact iTunes support services when trying to buy?

    How do I fix or make it able to buy gems on clash of clans when the message comes up "please contact iTunes support to complete transaction ? I have purchased before but it's not allowing me now. Would really love some insight on how to correct or fix the problem, thanks Ryan Hinger

    Have you considered doing exactly what it told you to do?
    Contact itunes support

  • TS1424 recieving a 502 error when trying to purchase a song

    recieving a 502 error when trying to purchase a song, Help

    Welcome to AD!
    The top 4 fixes to itunes error 9808 seem to be
    1) Go to Start > Control Panel > Internet Options > Advanced, make sure that SSL 3.0 is checked and TLS 1.0 is checked. Also under Security make sure that the “Check for server certificate revocation (requires restart)” is unchecked. Then click ok and fire up iTunes.
    2) Time or time zone not correct on your PC.
    3) The culprit was Norton. Ggo to Norton’s Personal Firewall and add the program “iTunes Helper.exe” and set the option to “Allowed” (”iTunes.exe should already be in the Allowed category.)
    4) Delete or cut the preferences.xml file which contains your iTunes preferences.
    Close iTunes if you have it open right now. Then go to C:/Documents and Settings/username/Local Settings/Application Data/Apple Computer/iTunes. Then go to C:/Documents and Settings/username/Application Data/Apple Computer/iTunes and delete or move the preferences.xml file. For Mac users, there is only one file you must delete or move a to a new location and is located at User > Library > Preferences > com.apple.itunes.plist. Restart iTunes and it will recreate those two (or one) files with the default settings. You'll need to set your preferences back to what they were and then connect to the iTunes store.

  • Im trying to buy gems on clash of clans on my iphone it worked befor but now its saying cannot connect to itunes stored what do i do to fix it

    im trying to buy some gems on clash of clans i did it befor but now its telling me that it can not conect to itunes store how do i fix it

    Hello turtlePimp,
    The following article provides useful information and troubleshooting steps that can help restore your iPhone's connection to the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
    Allen

  • Error Message 579024 when trying to purchase App from BB AppWorld

    Hello,
    I am trying to purchase a game from the AppWorld, on my PB.
    I am able to login with my BBID, and hit "Pay Now", but I get an error :
    Problem encountered with PayPaul authorization.(Error:579024)
    Anyone know what this means? Is there a config problem with my BBID?
    Thanks!

    The PayPal link did nada for me.
    I went to the extent of changing my password with PayPal, and then making the adjustments within BBWorld. I continually get the error message:
    "PayPal periodically requires that you log into your account. Log into your PayPal account to continue (Error Id: 579024)"
    I sign into my PayPal account every two or three days. I'm a cynic. You should see me with my bank account. Sue me.
    This is an issue w/ my BB Bold 9700. I have absolutely NO issue with my PB or my BB Curve. I don't like the Curve and keep it only for... well, things like this. I also have a Torch 9800 (I think) but keep that only because it's red.
    I am WAY late into this thread, but a previous question I placed in these forums received nothing. So...
    Keep The Faith*
    Robb

  • I tried to buy gems in clash of clans games, but it didn't go through. Do you have solution?

    I use IPhone 5, and play Game"Clash of Clans", but when I tried to buy gems on the online Appstore, it didn't go through. Pop up message came out, and said to call APP product store. Dunno what to do? Please help.

    First I will say good luck! I have been trying to have them fix mine for a couple days now and still can't make the purchase I need to in my own game in King's Empire that is actually really messing up my game. While none of the suggestions I have found to fix it have worked and support still hasn't fixed it either, I did read somewhere to set the date on your device ahead by a few years, click out of the date and time, then go back in and set it to auto again so it corrects the time itself. Then restart the device and see if it works. Again it didn't work for my problem, but I saw many who said it did work for them and they were having them same issues as we are. Otherwise, if that doesn't work, it looks like you and I will both be in the same boat and have to wait on support. Again, good luck and hope it resolves soon.

  • HT4009 When I try to purchase gems in clash of clans I get an error message

    The error message says your purchase could not be completed

    there could also be something wrong with you card on file or account... go to expresslane.apple.com and contact itunes through there

  • Why can I not connect to itunes store? Im trying to buy gems on clash of clans and it says purchased failed

    Im getting frustrated it makes no sense my card is fine i just used it about 20 mins ago

    What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • TS1424 I am being charged for $463 worth of gems in clash of clans and I only bought 30 manually now I am being charged for this

    I did not want that many

    If you've been overcharged then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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