TS1424 The apps "I play 3D Bowling" can not plat after installing whick only make a blank screen and then return to initial position.

I have bought a game apps "I Play 3D Bowling" that I can't play the game when I press the icon which will return to initial position . I try many times to delete & install again & again but unsucessful.

Ok. I disabled hardware acceleration. The only extension is the McAfee Scriptscan for Firefox 15.1.0, which was already disabled. I then disabled all plugins (Acrobat, Google Update, Intel Identity Protection (2x), Java Deployment Toolkit, Java Platform, MS Office 2013, Quicktime, Shockwave, Silverlight), which were all up to date.
Normal or safe mode still has same result. No startup, no option button and no customize.
Thanks for your help. Got any other suggestions?

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