TS1424 trying to rent a movie through itunes on my apple TV and I continue to get a payment verification error even though the payment information is correct and the bank authorizes the purchase?

What is the solution to problem renting movie through itunes on apple TV when payment verification not accepted even though the bank authorizes the payment?

If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • I am trying to rent a movie on iTunes. It keeps telling me that I need to connect to wifi or download on a computer. I am connected. What is the issue? This is maddening!

    I am trying to rent a movie on iTunes. It keeps telling me that I need to connect to wifi or download on a computer. I am connected. What is the issue? This is maddening!

    If you are using a Windows based computer, try disabling anti virus software and turn off the Firewall.
    iTunes for Windows: Troubleshooting security software issues
    Then try downloading iTunes media.

  • I rented a movie through itunes and now I cannot find it on the ipad.  How do I access it?

    I rented a movie through itunes and now I cannot find it on the ipad.  How do I access it?

    Mmmm, try checking for available downloads from the store menu, if that doesn't help, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • I have tried to rent a movie in iTunes twice in the last few hours, both times it says my session has timed out.  I was browsing to begin with, but then tried closing iTunes

    I have tried to rent a movie in iTunes twice in the last few hours.  First I was browsing then tried to rent and was told my session had timed out.  I closed iTunes and went directly to rent the specific movie and still the same response, session timed out.  I completely logged out of iTunes, tried again 5 hours later, still the same timed out response.  I have successfully rented, downloaded movies and watched them previously.  Any similiar issues for anyone lately? Any ideas why this is happening?

    Try to disable the camera notification: http://support.apple.com/kb/TS1500
    and make sure that Apple Mobile Device Service is active on your computer: http://support.apple.com/kb/TS1567

  • I am trying to rent a movie from iTunes. It started to download in HD and I don't have enough room on my basic iPad. How do I cancel the download and re download it in SD?

    I am trying to rent a movie from iTunes. It started to download in HD and I don't have enough room on my basic iPad 2. How do I cancel the download and re download it in SD?

    Try downloading movie on your computer (iTune).

  • If you rent a movie through iTunes can you watch the movie on your iPad if you are not connected to internet or 3g

    If you rent a movie through iTunes, can you watch the movie on your iPad if you not in an area that does not have wifi or 3G access?  Such as on an airplane, etc...

    Yes - as long as the movie has totally and fully downloaded onto the iPad.

  • HT201667 I rented a movie through itunes on my ipad and wanted to watch it with friends on a digital projector, but it wouldn't allow me to do it.  Is there any way around this?

    I  rented a movie through itunes on my ipad and wanted to watch it with friends on a digital projector, but it wouldn't allow me to do it.  Is there any way around this?

    The issue was that a dialogue box came up which said that I couldn't play this movie on another device.  I tried playing the same movie on an Tv with an HDMI connection attached to an adapter to the IPad and that worked.  I wonder if the problem is that the digital projector has a VGA connection.

  • I rented a movie through iTunes and it downloaded but won't play.

    I rented a movie through iTunes and it downloaded but won't play. It is present in the videos app but doesn't load the picture for the movie. When I go to play it, it just opens and then closes. There is an iCloud icon that suggests the movie has not Been downloaded and when I click it it says that the movie has already been rented but not downloaded and that I need to go to downloads to manage it. It is not present in my iTunes download page however. And when I go to rent it again all I get is a watch button that directs me back to the videos app with no way to watch it.

    Hi Refvoxa,
    Thanks for visiting Apple Support Communities.
    If you are not able to play or download a movie rental on your iPad, first restart your device:
    Restarting your device
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    Press and hold the Sleep/Wake button until the Apple logo appears.
    Note: Reset your device only if you are unable to restart it.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    After your iPad restarts, try resuming the download again:
    If your download was interrupted using your iPhone, iPad, or iPod touch
    From the Home screen, tap the iTunes app.
    For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
    Enter your account name and password if prompted.
    Tap the blue download arrow to resume.
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/HT1725
    If the movie still does not appear in Downloads, and can't be played, I recommend reporting the issue with your purchase:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Regards,
    Jeremy

  • I rented a movie through iTunes and I cannot download it to my new gen iTouch

    I rented a movie through iTunes and when I tried to sync to my newest gen iTouch (5th generation?) it said it could not sync to this iPod. Any suggestions?

    Maybe
    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
    What was the wording of the error message?

  • I'm trying to view my movies through itunes and apple TV but only a few appear in itunes when i add to library, they include .avi and mp4 files.  Whys have only a few copied and rest wont add to my library, can someone help? Do I need to convert them?

    I'm trying to view my movies through itunes and apple TV but only a few appear in itunes when i add to library, they include .avi and mp4 files.  Whys have only a few copied and rest wont add to my library, can someone help? Do I need to convert them?

    What are the file extensions of the movies that won't import to iTunes
    What video content works in iTunes
    What video content works with iTunes and mobile devices?
    iTunes:
    Video content purchased from the iTunes Store.
    QuickTime and MPEG-4 movie files that end in ".mov", ".m4v", or ".mp4" and are playable in QuickTime Player.
    Video podcasts.
    iTunes Digital Copies.
    iTunes Store Movie Rentals (Requires iTunes 9 or later).

  • I want to set up my iphone to sync with my macbook but when I plug it in via USB my iphone doesn't show up under devices in itunes even though it is plugged in correctly and is charging through my computer. How do I get it to show up?

    I want to set up my iphone to sync with my macbook but when I plug it in via USB my iphone doesn't show up under devices in itunes even though it is plugged in correctly and is charging through my computer. How do I get it to show up? I've tried restarting my computer.

      If your iPhone does not appear under Devices in iTunes after you connect it to your Mac, refer to the troubleshooting suggestions here:
      http://support.apple.com/kb/ts1591

  • Excel, PowerView error in SharePoint 2013: "An error occurred while loading the model for the item or data source 'EntityDataSource'. Verify that the connection information is correct and that you have permissions to access the data source."

    I've installed SQL Server 2012 SP1 + SP server 2012 + SSRS and PowerPivot add-in.
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    While I open an excel workbook consist of a PowerView report an error occurs: "An error occurred while loading the model for the item or data source 'EntityDataSource'. Verify that the connection information is correct and that you have permissions
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    Please help me to solve this issue. I don't know if uploading the excel workbook is enough or maybe It needed to connect to another data source.
    I Appreciate in advance.

    Hi Ali.y,
    Based on the current error message, the error can be related to the
    Claims to Windows Token Service (C2WTS) and is an expected error under certain conditions. To verify the issue, please check the aspects below:
         1. The C2WTS Windows service and C2WTS SharePoint service are both running.
         2. Check the SQL Server Browser service is running on the machine that has the PowerPivot instance of SSAS.
         3. Check the domain. You're signing into SharePoint with a user account in some domain (call it Domain A).  When Domain A is equal to Domain B which SharePoint server itself is located (they're the same domain), or Domain
    A trusts Domain B.
    In addition, the error may be caused by Kerberos authentication issue due to missing SPN. In order to make the Kerberos authentication work, you need to configure the Analysis Services to run under a domain account, and register the SPNs for the Analysis
    Services server.
    To create the SPN for the Analysis Services server that is running under a domain account, run the following commands at a command prompt:
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    Note: Fully_Qualified_domainName is a placeholder for the FQDN.
    • Setspn.exe -S MSOLAPSvc.3/serverHostName OLAP_Service_Startup_Account
    For more information, please see:
    How to configure SQL Reporting Services 2012 in SharePoint Server 2010 / 2013 for Kerberos authentication
    Regards,
    Heidi Duan
    Heidi Duan
    TechNet Community Support

  • HT1551 when trying to rent a movie from itunes the message says "itunes store unable to process purchases try again later". Is this usual or am I doing something wrong

    when trying to rent a movie on my new apple tv, a message comes up: "itunes unable to process purchases at this time. Try again later"  Is this usual or is something going wrong?

    Welcome to the Apple Community.
    If you use the Apple TV for something else or turn it off it will erase whatever is on it's drive. If you are going to download content for later viewing you might consider doing it on the computer, downloads don't disappear until they expire and you can watch them as many times as you want.

  • I rented a movie from iTunes on my apple tv, can I watch this rental on another apple tv that's on the same network and under the same account?

    I would like to rent a movie from iTunes on one of my apple tv's and would like to know if I can watch that movie rental on another apple tv on the same network. I used to rent movies on my Mac and was able to watch on different apple tv through home-sharing.

    Hey hskcheng,
    Movies rented on an Apple TV can not be transferred to a different device. See this article for reference -
    iTunes 12 for Mac: Rent movies from the iTunes Store
    Thanks for using Apple Support Communities.
    Happy computing,
    Brett L 

  • HT1390 I've attempted to rent a movie through iTunes 11.0.5

    I found the movie in the store (The Emperor (1080p HD)) and rented it thhrough my mini's (a 2.3 Ghz i5 w/ 16Gb Ram running Mac OS 10.8.4) iTunes app (version 11.0.5). I waited for the movie to download completely. I selected the "Rented" tab from my "Movies" Library and clicked on the movie icon (it had a strange appearance which was a generic light grey box with a fim frame in the middle). iTunes responded with: "This movie requires Quicktime, which is not supported by this version of iTunes.). I admit I was dumbfounded for a moment since I associate Quicktime with Apple media more closely than iTunes. I went to the file via Finder, and looked at the extension: m4v and tried to open it with Quicktime. Quicktime responded: "This application cannot be used to play "Emperor (1080p HD).m4v" In order to play this content, please open it with iTunes."
    OK, I mumbled, I've seen nonsense like this before and it could be permissions based. My iTunes Library is on an external network drive because of its size. I'll copy the file to the local volume and see what happens. A few minutes later, the copy was complete. I added the file to my Library in iTunes, and this time the movie's icon image was correct. I launched to film. It opened and audio can be heard, but the video is absent. In its place is a field of alternating grey and white squares. I can watch any other video file at 1080p. The mini is connected via HDMI to a Yamaha AV receiver which outputs video to an Epson 5010 projector. Screenshots of the iTunes window appear the same when opened in Preview. I've changed the screen resolution from 1080p to 720 and 1080i and get the same result.
    This evening's experiment is over since the rental ends in 24 hours now that I've -listened- to the audio.
    Can anyone tell me why I had this experience and (outside of not renting another movie from iTunes) how I might successfully view an movie in the future?
    Thanks

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