TS1424 trying to restore my ipad 2 after attempt to update itunes  error 3014

i have 16 gb ipad 2 but store lots of music from itunes and photos on it far too much i guess so i just bought £25 FOR ICLOUD and left it transferriing data last night come to look at ipad this morning it but got message on mainframe computer update would not do it system error 3014 then  "detected an ipad in recovery mode. i tmust be restored before it can be used in itunes.
i click restore but get message IPAD in recover mode ITUNES is preparing to restore the software on this ipad. then get message error 3014
now ipad just shows connection lead on screen and on computer screethe message 3014

There is some troubleshooting for error code 3014 on this page : http://support.apple.com/kb/TS3694
This error occurs when iTunes is unable to reach gs.apple.com in a timely fashion. Follow the steps below in Unable to contact the iOS software update server gs.apple.com.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

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