TS1424 Unable to download podcast, error?

I keep getting an "unable to download podcast error"...  It has hung in the downloads for iStore for months.  When I tap to retry, same error.. It is only 1 podcast.  I don't know how to remove it from my downloads...

Hi neocec!
I have a couple of suggestions for you that will help you troubleshoot this issue. First, you should try to reset the iOS device by following these instructions:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If you are still experiencing issues after attempting that troubleshooting step, you will want to restore your iOS device according to these instructions:
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thanks for using the Apple Support Communities. Have a good one!
-Braden

Similar Messages

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    Are you seeing the same message with Apple's Podcasts app? More info about the Podcasts app here -> About the Podcasts app for iOS
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    Hi neocec!
    I have a couple of suggestions for you that will help you troubleshoot this issue. First, you should try to reset the iOS device by following these instructions:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    If you are still experiencing issues after attempting that troubleshooting step, you will want to restore your iOS device according to these instructions:
    iTunes: Restoring iOS software
    http://support.apple.com/kb/HT1414
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

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    Hi neocec!
    I have a couple of suggestions for you that will help you troubleshoot this issue. First, you should try to reset the iOS device by following these instructions:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    If you are still experiencing issues after attempting that troubleshooting step, you will want to restore your iOS device according to these instructions:
    iTunes: Restoring iOS software
    http://support.apple.com/kb/HT1414
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

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    TorDub
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    My podcast downloading problem has gotten worse -- A week ago, I manages to get two downloads out of 15, but now I get NONE. I've been trying to get help through Apple Support, and this is what I got back (none of which works for me, unfortunately):
    +Dear Joan,+
    +I understand that some podcasts are not downloading to one of your computers. I am not aware of any issues with podcasts and the latest version of iTunes.+
    +If a podcast doesn't download when you click the Subscribe or Get Episode button in the iTunes Store, the server that hosts that podcast may be down or busy. Try waiting a few hours before updating the podcast.+
    +To update your podcast subscriptions, follow these steps:+
    +1) Make sure you're using the latest version of iTunes. It can be downloaded free of charge from the Apple website:+
    +http://www.apple.com/itunes/download+
    +2) Open iTunes.+
    +3) Click Podcasts on the left.+
    +4) Click the Refresh button in the lower-right corner to update all of your subscriptions.+
    +If this action doesn't resolve your situation, try deleting the podcast and subscribing to it again.+
    +1) Open iTunes.+
    +2) Click Podcasts on the left.+
    +3) Click once on the podcast that won't play.+
    +4) Press your keyboard's Delete key to delete the podcast.+
    +5) Click iTunes Store on the left side of iTunes.+
    +6) Find the podcast you want to subscribe to.+
    +7) Click the Subscribe button.+
    +If you still can't play the podcast after you follow these steps, the podcast will need to be reviewed. To submit a request to have this podcast reviewed by Apple, follow these steps:+
    +1) On the iTunes Store, navigate to the podcast you're experiencing the issue with.+
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    +4) Enter your email address and any additional comments you have.+
    +5) Click Submit.+
    +Feedback is reviewed carefully and Apple will make sure the right steps are taken.+
    +I hope that this email has been helpful. If you have any further questions or difficulties, just reply to this email and I'll be happy to help.+
    +Thanks for being a part of the iTunes community.+
    Sincerely,
    Justin
    +iTunes Store Customer Support+
    +http://www.apple.com/support/itunes/ww/+
    ===
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    -- Joan

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