TS1424 When I attempt to purchase Bejeweled it says "Payment Info" is required and I just use itunes cards HELP
In the iTunes store I attempt to purchase Bejeweled by Popcap Games and I repeatedly get an error message asking me to provide payment Info and I rely solely on itunes cards since I don't have a credit card any solution to this would be appreciated
Have you tried resetting and restarting > iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
Or restoring > iTunes: Restoring iOS software
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Fairly recently I haven't been able to do any downloads off of my firefox client, they fail instantly. I am in desperate need to download my resume, as my resume file is also messed up (been using it for months but now it says its a read-only file), but that's another story. Also, when I normally close my firefox browser, the crash module pops up even though it was closed normally.
I also tried downloading with IE which failed, and saving a screenshot of the problem in paint refuses to save as well.
I built this custom PC this summer, and have just been getting one problem after another, so I would greatly appreciate it if I could get help fixing my firefox browser, as I have strictly been using firefox as my browser for the last 5+ years.
Eric'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
While still in Save Mode;
In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not
have '''BP''' in front of the numbers, click it and select '''Submit'''.
Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and
'''copy''' them. Now go to the reply box below and '''paste''' them in. -
I am not able to purchase itune apps. I do not receive a error message.
I do not get a response when I attempt to purchase.
When I use a search engine to find a app and it is to be
Found at the itunes site I get redirected.Have you tried resetting and restarting > iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
Or restoring > iTunes: Restoring iOS software -
When I attempt to purchase a song from itunes, I keep getting the following error message: Could not purchase "song name". An unknown error occurred (-42408). There was an error in the itunes store. Please try again later
Can anyone help solve this problem?I've done a search on here and haven't found any solutions posted for it for windows computers. You could try posting in the iTunes For Windows forum and see if you get any suggestions in there (are you able to download other items from the store e.g. a free app ?) - I use a Mac, the only things that I could think of to suggest trying is see if you get the same error on a different iTunes library :
creating and/or opening a different iTunes library : http://support.apple.com/kb/HT1589
or using a different user account on your computer in case it's a problem with that user account.
But you may want to try the iTunes For Windows forum first, apart from anything else you are likely to get better help for the above -
when i attempt to purchase something in app it says "contact iTunes store support to complete transaction" anyone knows how to contact store support?
Click here and request assistance.
(77309) -
What problems does one encounter when one attempts to download e-Books, which are printed in German and purchased through German web sites,
onto an iPad purchased in the USA?No problem whatsoever so long as you have a German store account which can only be registered using a German credit card which is registered to a German street address
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I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I use my current balance? and why does't it show up in the ITunes store account. It appears on my IPhone.
Well no, not from my experience. Last night, with a balance of about $42 in the iTunes store (several gift cards this summer) I purchased a 4.99 app - credit card was charged, not the balance in the iTunes store.
Barb -
My macbook pro wants me to update my OSX 10.8.5 and when I attempt to do this it says error updates are currently being updated (104)? I am not or have not updated anything recently so don't know why it is doing this?
Hi mackinaw66,
Thanks for using Apple Support Communities. I would recommend restarting your computer to see if that helps:
OS X Mountain Lion: Restart your computer
http://support.apple.com/kb/PH10991
Cheers,
- Ari -
HT204266 When I do a purchase of the game clash of clans Comes to me go to iTunes support
When I do a purchase of the game clash of clans Comes to me go to iTunes support
please help me to by in this gameYou will need to do what it says, contact iTunes support. Click the Support tab above, then the Get Started link in the Contact Apple Support area and you'll be guided.
Regards. -
I live on an island (Guernsey) under the jurisdiction of the UK. But when i try to purchase anything it says postal code not accepted!
Please help!As I say, I haven't done this in a long time, so not sure if it still works, but it's just the postcode that causes the problem. The Apple system doesn't appear to get upset that the billing address isn't strictly correct, as the card details still work for them to get your cash....... I think any UK postcode will work, it just happens that I used "GU" instead of "GY"......
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i purchased a tom petty album. one of the songs won't play. it says its not authorized to play on my computer. so when i choose to authorize it, it says it is already authorized and it continues to not play. totally frustrated, how do i fix this? i swear i'm so sick of this. itune is such a pain.
Delete the song (move it to the Trash) and download it again under iTunes Store>Quick Links>Purchased>Music>Songs>Not in My Library.
Cheers,
GB -
I have just purchased an ipad 2 (already have an ipad1) and after syncing through itunes it will not connect to my home wifi. The first one connected immediately after setup. This one indicates my wifi accpimt bit states not connected. Help!
What make, model and version router do you have?
Is MAC address filtering turned ON in your router?
Do you have a limit on the number of connections set in your router?
What type of security are you using, i,e, WEP, WPA, WPA2?
Have you tried restarting your router? (remove power for 30 seconds and restart)
Does your iPad 2 work on any other networks? Starbucks, Borders, etc -
my dad gave me his mac. we deleted and reinstalled mac os and everything works great except for when i go to update garageband it says that it is still assigned to my dads itunes id even though he is no longer using a mac. what do i do?
thank u 4 yr help , i have managed to do it after all. i downloaded the iphone 3gs ios 4.2 manual and it explained everything i had to do on there ... all i had to do was put my sim into phone ,then connect usb lead and then open my i tunes , i clicked on my iphone and went into summery and straight away it synchronized my phone and yay up popped my sim card and ready to use ('',) many thanks though 4 yr help wendy
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Just brought the MacPro and first time using iTune and Yes I authorized the computer. But for a few purchased songs, only 30 seconds of the song plays and for one song off an album, a pop comes up saying I need to authorized the computer, but I do this and it says it is authorized already. I click on the song to play it and this process repeat (saying it is not authorized, then saying it is already authorized)
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
My iphone says it needs to be restored but when i try to restor it it says it cant be restored and it has an unknown error
Hi folks, just yesterday i can restore my iphone 4 that have a problem when i restore from itunes, when i do the restore from itnes, always showed me the following error:
01:41:37.0017] Depth:0 Error:AMRestorePerformRestoreModeRestoreWithError failed with error: -1
[01:41:37.0017] Depth:1 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - Failed to handle message type StatusMsg)
[01:41:37.0017] Depth:2 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - failed to update device firmware)
[01:41:37.0017] Depth:3 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - ramrod firmware update failed)
[01:41:37.0017] Depth:4 Error:The operation couldn\U2019t be completed. (RamrodErrorDomain error 1004 - update_baseband: failed to perform next stage)
[01:41:37.0017] Depth:5 Error:Exception at :0:
[01:41:37.0017] - kBBUReturnTimedOut(8)/16: Pinging timed out
what I did was this: just when I will finish the process, when the status bar is at the end in the firmware, only put the sim card and go back to take out, I do this like 4 or 5 times and the process restoration ends so well. This method I tried it 2 times and 2 times worked. I spent like 10 hours trying to restore iphone without results, until I started watching the logs and the key is when you are upgrading the firmware sends a command to answer yes. And I hope this helps.
This is the line of the log that appears and when the restoration is correct:
amai: AMAuthInstallBasebandHandleUpdaterStatus: commandAccepted: YES
Regards.
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