TS1424 When i try to download or update my apps. Message pop out "there is an billing problem on your previous purchased". I tried to change my visa acct no. Still unable to access. Tried to create new itune account & access but they still showed old itun
When tried to download or update it showed"there is a problem in billing from previous purchased" changed to new payment account still unable to access. Created new itune account still cant access, keep showing old account detailed. & asked for verification. Pls assist. Thank you.
Also when I apply the safety copy it only imports the app the phones have had in common, so none of the apps that only the iPhone 4 had doesn't come in, only the ones I and the iPhone 4 has had in common. So you say the only way I can use the Apple ID to download on the old iPhone 4 is if I delete the apps that are in the phone and then download them again? How will that change the ID to download/update from. Won't it still have mine to update/download from?
Similar Messages
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I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do! I dont understand why it worked in the first place when it wasn't supposed to!
There seems to be a billing problem with the iTS. I've been trying to make purchases today (Dec 9th) too and it reports either the iTS can not process payments or it says my card was declined. I even changed the payment method to Paypal (which is never declined) and still no go.
I don't think it is "you" but a problem at Apple. Some popular new apps were released recently like Logic Pro and perhaps they're getting bombarded as they did when Lion was released.
Wait a few hours and then try again. -
So when I go to update my apps and/or purchase them, a pop up comes up saying 'There is a billing problem with a previous purchase. Tap continue and sign in to view billing information.' So I press continue and sign in, then it goes to my 'Payment Method' page. In red writing below, it says 'There is a billing problem with a previous purchase. Please enter another payment method.' Because I used a MasterCard for my last purchase, it won't let me change it. I redeemed my account from an Itunes gift card to $20 but I cannot use it as it doesn't give me the option of using it. My only billing options are either a Visa Card, MasterCard or Amex Card. Please help me if possible!!!
same here. i was using a visa card ...now i can't because of this "error". my account is not empty, info is correct, don;t understand why this is happening. Two days ago it was working fine, then i wanted to update an app, and this stuff begins.
Help:) -
When I try to download free updates for apps, I've suddenly started getting an error message saying "You cannot update this software since you have not owned the major version of this software".
But I HAVE owned the software, for ages. (And, in any case, the apps in question are all free.)
And I don't have multiple Apple IDs.
What can I do?
Any advice much appreciatedThis can occur if you bought the machine used and iLife was reinstalled with another AppleID.
This also can occur if the "free apps" you downloaded have paid upgraded versions and/or are now payware and you can't get updates.
All software from MAS is copy protected, it might be free as in "no charge" but it's not free in the sense you can share it with others. -
Why is my iphone saying "unknown error" when I try to download or update an app?
Why is my iphone saying "unknown error" when I try to download or update an app?
For answers, look to the right in the "More Like This" box. You'll find your issue has already been addressed.
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When going to update it says there is a billing problem with the previous purchase when I go to update it still won't let me download and all the info is correct. How do I fix this?
You have to email iTunes Store Support about this issue now. You can get started here. Change the country in the upper right if necessary.
https://ssl.apple.com/emea/support/itunes/contact.html -
I can't download from app store apps. if i try then open account and ask me shange payment type because there is a billing problem with a previous purchase. I download one game 0.99 and nothing more! help me. How can i contact with apple?
Click here and ask the iTunes Store staff for assistance.
(102938) -
I have a new visa debit card, I have tryed several times to put in this new information into my IPad. The program keeps telling me.
There's a billing problem with a previous purchase. Please update your payment method.
The program will not let me update, what am I doing wrong. rose165I would love to have a phone number to call someone with apple on this issue.
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I tried downloading an app as per usual and the message 'There is a billing problem with a previous purchase. Please update your payment info' appeared. Everything in regards to my payment info is correct. What's going on? Help me!
Is there any sort of error message on the payment details screen on your account ? If not then if you enter your card's security code does that trigger an error message ?
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There's a billing problem with a previous purchase. please update your payment method. I need a help on how to clean up all my last records for me to use another Visa card again or Master Card.
Contact iTunes Customer Service and request assistance.
Apple Support iTunes Store Contact Us -
i have purchased appe. now, when i instaling or updating free apps, this massage is appearing: there is a billing problem with a previous purchase. please update your payment method.
Hi there ebadkowsar,
I would recommend taking a look at the information found in the article below if you are having issues with your iTunes Billinb information.
Pay an unpaid balance in the iTunes Store
-Griff W. -
Hello I have a problem to update Imovie. I want to update but I get "There is a billing problem with a previous purchase" What do I do?
Restore from iTune Backup
1. Settings>General>Reset>Erase all content and settings
2. You will be asked twice if you want to erase iPad
3. Slide to set up
4. Select Language
5. Select Country
6. Enable Location Service
7. Choose Wi-Fi Network
8. Enter Wi-Fi password
9. (a) Setup as new (b) Restore from iCloud Backup (c) Restore from iTune Backup
10. Select "Restore from iTune Backup"
11. You will be instructed to connect to iTune (computer)
On computer
12. Two options offered
13. (a) Set up as new iPad (b) Restore from backup (a list of backup will be shown)
14. Select Restore from backup and select the backup
15. Continue
16. Restoring iPad from backup
17. The settings for iPad restored -
I have a £50 gift voucher and I tried to buy something with it, but it tells me there was a billing problem with a previous purchase and makes me put in my debit card details. My debit card has no money atm, can't I just pay with my voucher for the things that have a billing problem? I tried to put my voucher code in again but it won't let me do that.
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
There is a billing problem with a previous purchase. Please update your payment method. Pls help me
There is a billing problem with a previous purchase. Please help me
Hi ...
Try these support articles ..
iTunes Store: Accepted forms of payment
iTunes Store: Changing your payment information -
there is a (billing problem with a previous purchase.Please update your payment method)... After updating I receive the following message (your payment method was declined,Please enter another payment method
I get this sometimes with the card I've been using for years. I'm not sure what happens but usually, all I have to do is go into iTunes and edit my card info. Instead of changing anything, I just save the changes even though I didn't make any and then iTunes will then automatically resubmit the over due charges.
This same thing also happens with SiriusXM account and at least once ir twice a year, I get a past due notice in the mail. Frustrating even though there is nothing wrong with my card.
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