TS1424 when i try to purchase a movie or tv show from apple tv, the message comes back that I must go to itunes store on my computer and authorize the purchase, which I have done several times but apple tv still won't let it happen
Question: when i try to purchase a movie or tv show from apple tv, the message comes back that I must go to itunes store on my computer and authorize the purchase, which I have done several times but apple tv still won't let it happen
Aladane wrote:
Why is it they claim to sell you something they do NOT intend on allowing you access to for the life of your account?
It is not Apple that decides this. Since Apple is just the retailer, they do not own the copyrights to the content they sell on the iTunes store, if the copyright owner decides to remove something from the store that you have purchased Apple must abide by the terms of their licenseing agreements and remove it. Regretablly this also removes the items from your purchase history. This is why it is up to you to download and backup all of your purchases if you wish to maintain your investment.
In the Apple KB article Downloading past purchases from the App Store, iBookstore and iTunes Store, and in many other places, it is clearly stated:
It is recommended that you always back up your iTunes library in the event that a purchased item is no longer available on the iTunes Store. For more information about backing up your library, see this article.
Similar Messages
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A prompt comes up on my TV screen when I try and purchase a movie "before you can make any purchases you must go to Itunes store on your computer and verify your account information". Have tried to do this to no avail - all my purchase and address details
it is a problem with the latest update. nothing you can do will fix it, besides rolling your apple tv back to the last update.
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Wish I could help. My wife is having the same problem. Same computer for 2 years and all of a suddent it thinks this is her first purchase.
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Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(93847) -
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Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
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I don't have time to go to an Apple Store to get this worked on and I'm pretty disgusted that Apple has been virtually silent on this matter. Most of the answers I have seen to the various problems people are reporting are coming from other users.
If anyone out there has an idea for me to try, please share. Apple if you're reading this you NEED to do something ASAP because I was planning on getting a new phone after the holidays but if I have to get one now it may not be another iPhone (which this is my third version of over the past 4 years) as I'm not spending the money on myself right before the holiday so it'll be free/discounted phone with updated contract for me, and we know Apple doesn't do that!!iTunes places the .ipsw file here:
OSX:
~/Library/iTunes/iPhone Software Updates
XP:
C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPhone Software Updates
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C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
Find and delete any and all .ipsw files on your computer. There should only be one, but delete all that you find. Next, disable ALL firewalls & security software on your computer. Connect your phone, iTunes running & restore from backup. Follow this by syncing your content back to your phone.
This will force iTunes to re-download the .ipsw file, as I suspect yours is corrupt. -
Anyone?
Are you aware that you can just load them into the actions panel by going to window>actions, then clicking the four lined square on the panel and choosing Load Actions from the menu? You don't have to put them into the effects panel anymore and there's no deleting mediaDatabase.db3 that way.
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Please turn off the computer and turn it back on to see if it helps.
Also please try a clean profile.
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox and any leftover program files and then reinstall Firefox. Please follow these steps one by one:
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
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After uninstalling Firefox on Windows, delete the "Mozilla Firefox" program folder, located by default in one of these locations:
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* '''(On 64-bit Windows)''' ''C:\Program Files (x86)\Mozilla Firefox''
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Now, go ahead and reinstall Firefox:
#Double-click the downloaded installation file and go through the steps of the installation wizard.
#Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you! -
Whenever I turn on my Apple TV, it get an error message that says "Have you forgot your password. You have attempted to log in too many times. Go to itunes store on your computer and get your password". I have logged into itunes store on my computer, but I don't know what to do next. I accessed my account on itunes store hoping that would give me a pasword or other useful information, but no help. What am I supposed to do?
I was not complete clear.
Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section. If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
But before I would check the folders and see if the songs are really there
In my iTune I have this, and I believe it is the default.
Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music -
When the ipod is ct isonnected to the mac itunes gives the message that there is an update to the os availible, when i click on update the message comes back that i tunes is up to date even though it was the update os button that was pressed, it is doing the same with my iphone, does anyone know where the conflic
The lates iTunes (10.5) requires Mac OS 10.5.8 or higher. You appear to be running 10.4.X. You will need to upgrade your Mac OS.
Stedman -
When I try to upgrade and install to iOS 5.1, error message prompt "operation stop running". I have tried several time but failed. Also, would like to know why always need to have wifi access in order to upgrade the version of iPad iOS, what is the purpose of 3G then? This is really nonsense using wifi + 3G iPad. need help ! Thanks.
The file is too large to download via 3G. There is a 20MB limit with 3G. The purpose of having 3G is that you have internet access everywhere and do not need to be near a WiFi hotspot or network.
Not every single thing that you do every single minute of the day on the iPad involves downloading files larger than 20MB. You can surf the internet all day long sitting out in a park somewhere with 3G - but not with a WiFi only iPad - unless you use a hotspot with it.
Try turning off your firewall and anti virus software while you try to download the iOS update. -
On Apple TV my photo stream only shows six pictures - how do I get all photos to use as a screen saver. I have reset several times but it still only finds six pictures!!!!
I recently got apple tv but the photo stream only seems to show up those photos which I took in September and no others (ie. 20 out of around 100). Any ideas why the earlier photos on my photo stream in ipad don't show up on apple tv?
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I have forgotten the answers to my apple security questions. I have tried several times but just cant get through and I need to make a purchase for the first time
I am having the same problem. I know my apple ID and password but do not remember my security questions. How do you go about changing the security questions? Please help.
Thanks. -
After installing the 64 bit version of itunes my iphone still won't sync. I get the explantation that I mobile driver application did not download and i need to remove and reinstall itunes (which I have done numberous times). Any help?
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now?
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