TS1424 When trying to download prior purchases on ITunes, I keep getting error 3131. What does this mean? I can't find what this error means.
When trying to download purchase music from ITunes, I keep getting that it can't because of error 3131. What does this mean?
Must be a temporary glitch...seems to be up and running again.
Similar Messages
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When trying to make a purchase from itunes store, I keep getting an error code, 42408. I'm connected to the internet so I'm not sure why. Anyone else? What does this code mean?
This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue. -
Trying to make a purchase on itunes and keep getting prompted to verify account information. I've done this and when i click done, it says to fix errors; i repeat the process then it says to contact apple support. Any ideas or other experiences with this? I've had this happen before and it got resolved after i called them and it took a few days, not very convenient. The same thing happened when I was just trying to update my account info with a new billing / account address.
ThanksYou will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
?I'm trying to download a free app and I keep getting a message that says; "Payment Type paypal is not supported on this device blah blah go to the iTunes Store on your computer. You must verify your payment info before you can make purchases. I did all that, updated payment info and checked paypal it is verified, and it still won't work. Im stumped
If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
When trying to download the new iPhone version, I keep getting an error message that my network connection has timed out. Any ideas how to fix this?
This is asked and answered many time each day. The forum search bar is on the right side of this page.
Disable your firewall/security software and try again. -
when trying to sync my iphone in itunes i keep getting the error message "itunes cannot sync apps because the apps installed on the iphone could not be determined." can anyone explain what this means?
I received the same error message after I had recently updated iTunes to 10.5.1 and I had wirelessly updated 13 apps. I had to go into iTunes and select Apps, on the bottom right it said I needed to update 13 apps. I updated the apps via iTunes and then synced again without an issue.
iPhone 4S / OSX 10.6.8 / iTunes 10.5.1 -
When I try to download a movie, it says downloading error, tap to retry. So I tap and it says download not available at this time. Is it about storage?
Usually when you don't have enough space, your iPad will tell you that. To be sure, go to Settings > About and see how much space you have left. If you have more than 5 GB, you likely have enough space.
I'd try rebooting your iPad and see if that solves the problem. Press and hold BITH the power and home buttons at the SAME time until you see the Apple Logo, then let go of BOTH buttons and your iPad will restart. -
Hello, Over the last few weeks I have been unable to download any new applications to my iPhone five. Every time it pops up with an error message that says "cannot download at this time try again later." I don't know if I have accidentally reset something differently or just what the problem is. We had to get bank cards as a result of the "target" security breach, however our bank shows that iTunes has "pinged" our account so I know that that part of it is working. I do not understand how the cloud where perhaps it has something to do with a conflict there.
I am bordering on the edge of real frustration can anyone please help? Kenny V.Hi, Kenny.
Thank you for visiting Apple Support Communities.
There are a couple things that I would recommend trying. Try closing all open applications and power cycle the device. Next, go through the section labeled Troubleshoot issues on an iPhone, iPad, or iPod touch in the second article below. If the issue persists, try completely signing out of the iTunes Store on the iOS device and sign back in. Be sure to test downloading an application after each step.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Cheers,
Jason H. -
Keep getting error 45054 when trying to download my purchases from cloud.
I keep getting error 45054 when trying to download my purchases from cloud.
Follow the instructions in this support article.
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Getting "An unknown error occurred (-50)" when trying to download my purchases
For the past few weeks I've been getting "An unknown error occurred (-50)" when trying to download my purchases. I've tried downloading from past purchases and by clicking on the cloud symbol on the files in iTunes itself. Same every time.
I'm using iTunes version 11.3.1(2) running OS 10.9.4.Hi lachima,
Welcome to the Apple Support Communities!
I understand that it is frustrating when you are getting an error when trying to download previously purchased content. There are some great troubleshooting steps for this specific situation though. I recommend reading over and using the steps provided in the attached article to help you get this resolved.
iTunes Store: "Error (-50)" when downloading purchased content
http://support.apple.com/kb/TS1583
Have a great day,
Joe -
I am unable to download updates directly to iPad 2 , now trying to reinstall one from scratch but download keeps stopping and the restarting. Can you offer any advice, this happening when trying to download to laptop in itunes as well. Have tried to download on different broadband lines without success. Is this an apple problem due to high demand or something else?
Everything has worked well until about a month ago, up to date iOS 5 and itunes installed. Tried resetting numerous times, turned off all apps still no joy. Ipad was great but now feeling buying one was mistake. Also recent music purchase was useless and tunes would not play correctly.Since this is happening on the iPad and the computer, it might be worth a try to reboot your router - unplug it from power for about 30 seconds and then plug it in again.
Quit iTunes on the PC, reboot it and the iPad as well
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons -
I'm trying to download a purchased app but it keeps telling me my apple ID has been disabled. I've changed my password 3 times and it still says the same thing. what do I do?
Contact itunes support.
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I'm trying to download the new MacOS. I keep getting a dialog that says: "We could not complete your purchase" and then " The product distribution file could not be verified. It may be damaged or was not signed." any ideas?
I went to Purchases and it worked from there having had the same problem you describe.
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Hi!
When trying to download Acrobat Pro XI Student I only get this " http error: 404/support/downloads/dlm/main.jsp " warning. This happens with Akamai and the altervative method too. I've paid it, is this because Adobe hasn't progressed my payment yet?
Kind regards, xpooler.Luckily the problem seems to have vanished. I am not sure what happened but I think the reason was one of the browser extensions, thanks for the advice anyway!
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I keep getting an msvcr80.dll error when trying to download newest version of iTunes.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
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