TS1424 Whenever I try to update an app or download a new one I get an error message stating "unable to connect to iTunes"....I have reset my iPad and router but still get the error message
Whenever I try to update any apps or download a new one I get the following error message "unable to connect to iTunes". I have reset my iPad and router and also done the same with my iPod but get the same issue.....need some support please?
There are a number of threads from other people reporting the same iTunes connection issue, it looks like there might be a problem at Apple's end - but you could try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works, but it probably won't until Apple's fixed it
Similar Messages
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my i tunes account for both my pc and i phone wont let me update or download any apps.
no none errors it started after i installed the new ios 5.1 on my i phone i wait ages ans it says cannot conect to the i tunes store. and on the pc when i go to update them it says service timed out after about ten mins of waiting
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Every time I try to update an app or download from iTunes a message appears 'unknown error has occurred' can anyone help as to why this would happen and how to fix the problem? Thanks
Are you using a proxy or a VPN to connect to the internet? If you are, this is possibly the reason why. I suggest using anothe connection which is not a proxy.
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My ipad mini is not connecting to the wifi network. I have the correct network and password chosen, but the message I get is that "unable to join". I have reset my ipad and it still says the same thing. What can I do about this?
Hey Dr kris,
Thanks for the question, and welcome to Apple Support Communities.
I understand that you are having issues connecting to Wi-Fi networks with your iPad mini. The following troubleshooting assistant may lead to a resolution:
Apple - Support - iPhone - Join a network Assistant
http://www.apple.com/support/iphone/assistant/wifi/
For more in-depth troubleshooting, refer to the following article (refer to the "Unable to connect to a Wi-Fi network):
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Thanks,
Matt M. -
I have one folder on an XSAN that one machine can not make changes to. Whenever I try to duplicate or copy a file in this folder I get 'The operation can’t be completed because an unexpected error occurred (error code -50).'
The permissions are fine, and I have trashed the finder plist and reset the NVRAM.
Anyone have a answer?
ThanksTips I received so far (thanks to A-Mac via Twitter http://www.a-mac.nl and Remco Kalf http://www.remcokalf.nl/)
- make sure you have at least 10% of your harddisk in free space (I had only 5%).
- do a PRAM-reset (http://support.apple.com/kb/ht1379)
- perform a hardware test (http://support.apple.com/kb/HT1509)
- make a complete backup (with for example Carbone Clone Copier, see http://www.bombich.com/)
- after complete backup: use diskwarrior (boot from Diskwarrior DVD, first perform diagnostics, then perform "Rebuild" which rebuilds your file directory).
So far I only cleared up some space on my HD, and already the problem occurs less.
Still, I will go through the other tips too.
(will post progress) -
I have tried to download apps and a window pops up saying apple id has been disabled. I have reset my password and it is still happening! Help
EdwardGlenn wrote:
Lol the U.S.A.
And I would have no way of knowing that since you are not showing a location in your profile. This forum has users from all over the world looking for support.
Anyway, good luck. I hope that you are able to get this resolved quickly. -
I rest my iphone 4 now it told me to connect to itunes I did that it restored and everything but it still saying counted to itunes and my computer shows a error
iOS: Unknown error containing '0xE' when connecting to a Windows PC
iTunes: Possible iTunes Store errors
Resolve iOS update and restore errors
I don't see that error code in any of the apple support links. -
I just bought a new ipad 2, but cannot use it as it only shows the itunes logo and a cable. This means it's telling me to connect to itunes. I've done this and performed sync, still no way out. I have been told by friends to "unlock" it. Please how?
Have you already activated the iPad? That is what the screen is telling you to do - connect to the computer with the supplied cable and run iTunes while connected - and iTunes should guide you through the set up process. If you have already set up the iPad and you are still getting thos screen message - restore your iPad. You must be running iTunes 10.5 on your computer as well.
Restore iPad
If you can't restore this way, you will need recovery mode.
Unable to Restore -
Im having major problems syncing my iphone 4 to itunes, this problem started after upgrading to ios 5. I have upgraded my itunes, turned sync by wifi on and off but still nothing. Everytime I try to sync my iphone it just says sync cancelled. Please help.....
I'm having the same problem ! Each time the sync starts it suddenly stops and says finished syncing
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When i listened my music on my ipod nano 4th, It's sound like a used LP with the distortion. I check my earphone and it's not the problem. I reset my ipod and it's still having the same problem. Does anybobody having a solution ?
From my limited knowledge the iPod Nano has no support for iCloud or wireless transfers- therefore the only means of downloading songs is by hooking it up to the computer by the white cable.
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just bought a new pc and itunes will not open. I have tried thto repair and reinstall but still no itunes
Best route here is to uninstall iTunes completely using the Windows Control Panel.
Make sure you know exactly which version of Win 7 you're running.
Restart your computer from cold (with no iTunes).
Go to Apple website and download the correct version for your operating system. Install following Apple prompts.
Once installed, close iTunes.
Restart your computer from cold (with new iTunes).
Start iTunes - all should be operating well! Good luck ... -
I tried to update my phone last night. When I woke up, it said it needed to be connected to iTunes. I restored my phone and now it won't turn on and keeps saying it needs to be connected to iTunes.
probably need pc or mac update for ios 6 on your home device
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Help!
I have locked my ipad and cannot log on to the PC it was registered on. I've logged on the itunes account on another computer but i cannot unlock, can someone help me?Hi Firenzeb,
I'm sorry to hear you are having this issue with your iOS devices. Based on your description of the issue and the time you posted, this may have been related to a service interruption on the 11th, as noted here:
Apple - Support - System Status
If you continue to have issues accessing the iTunes Store, you may find the troubleshooting outlined in the following article helpful:
Can't connect to the iTunes Store - Apple Support
Regards,
- Brenden -
How do i delete an delete delete an old Apple ID that only appears when I try to update my apps..a
All of the purchase you made on the old AppleID are permanently connected to that AppleID. The only way you can get rid of it is to repurchase everything again with the new AppleID.
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If I try selecting the app, it will only allow me to switch from "waiting" to "paused" back and forth. I have tried deleting and reinstalling but I get the same screen (darkened icon and the "waiting" message. I have tried turning off and turning the phone back on. No luck. What is going on?!
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to resume the download.
And you did try rebooting like this? Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons
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