TS1424 Why can't I do an in app purchase? Code 4444

I have been able to purchase from sims free play. But recently I have tried to do an in app purchase and it keeps saying contact iTunes support to continue. Error 4444

I think it is telling you to contact itunes support, which is exactly what you should do

Similar Messages

  • Why can't I make an in-app purchase?

    I try to make an in-app purchase and I get a message saying could not complete purchase and that I should go to the support site.  I have a grist card and I still can't make an in-app purchase.  Why can't I make an in app purchase?

    I think it is telling you to contact itunes support, which is exactly what you should do

  • HT5552 Why can't I make an in app purchase on my ipad. I'm trying to buy something for 49.99 and I have 50.00 on my account from a gift card I just bought.

    Why can't I make an in app purchase on my ipad. I'm trying to buy something for 49.99 and I have 50.00 on my account from a gift card I just bought.

    As RG says, if you're in the US, you haven't allowed for the sales taxes charged by your city and state. You'll need to buy something less expensive, add a credit card, or redeem an additional iTunes card.
    Regards.

  • HT4009 Why can't I make an in app purchase

    Why can't I make an in app purchase

    Note:
              Some In-App Purchases require a Credit Card.
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Why can't I buy an In-APP purchase? It says that I can not connect to the iTunes Store and that I will have to contact iTunes Store Support.

    Hey everyone
    With my iPhone 4S I purchased the NAVIGON Europe App, downloaded needed files and maps within the App and all worked fine. But when I try to buy certain add-ons via In-App purchase I get a window telling me that it can'T connect to the iTunes store and that I have to contact iTunes store support.
    This is what I have already tried to make it work:
    Reset my iphone via iTunes (set it up as new iPhone)
    Changed itunes store payment option from Click&Buy to credit card
    restarted iPhone several times
    scratched my head
    checked restrictions under settings in iPhone: all is correct; in-App purchases allowed
    chewed my lip
    finally sent a message to the itunes store support.. waiting for their answer
    no changes so far. I still get the same error message.
    Any ideas?
    hugs
    malzi

    You will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1702 Why can i no longer make in-app purchases from Megapolis?

    After five days of using the Megapolis app, I am no longer able to make in-app purchases.  The message I get says "contact the ITunes Store Support to complete the transaction". How can I resolve this?

    You answered your own question:
    "How can I resolve this?"
    Answer:
    " The message I get says "contact the ITunes Store Support to complete the transaction""
    Do what it told you to do.

  • HT4009 Why can't I buy an in-app purchase?

    iTunes won't let me buy anything with the remaining credit on my account. I have $1.02 and want to buy an in-app purchase, but everytime I try it says I don't have enough money on there. It only costs $.99 and I want to know why it won't let me.

    If you are in the US then you quite possibly have to add your state's sales tax onto the listed price.

  • Why can't I complete an in app purchase

    It keeps saying my purchase of purchasing gems on clash of clans cannot be completed why???

    What happens when you try to do the IAP, are you getting any error messages ?
    If you are also getting a message to contact iTunes Support then you will need to do so (these are user-to-user forums) :
    - go to http://www.apple.com/support/itunes/ww
    - click on your country's flag
    - click on the Contact Support at the bottom of the left-hand column
    - click on Contact iTunes Store Support on the right-hand side of the page
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  • I have a $20 credit on my iTunes account from Gift Cards and I have no credit card. Why can't I make an in-app purchase?

    I've never had a credit card on my iTunes account because I mostly purchase free apps and because I don't own a credit card. If I want to buy an app I use a family members Apple ID. I had two $10 iTunes gift cards and I put them as credits to my iTunes account. Now I'm trying to make an in-app purchase of something worth 19.99 and it says that my iTunes account has insufficient funds. The billing information appears and I choose "none" as I always have for it to charge it to my credit balance but again it says that I have insufficient funds. I checked in my iTunes account and it still says that I have a $20 credit balance.

    You have a Puerto Rico address on your account ? From a quick search I've found one site from somebody in Puerto Rico that includes a screenshot for an app receipt showing tax of 7 cents added to a 99 cent purchase. Are you able to view the purchase history on the account that you've been using, and see what prices show on them (e.g. if the store's listed price or price plus tax) : Store > View Account menu option on a computer's iTunes, then 'see all' link next to the Purchase History section.

  • Why can I not make any in app purchases?  The two games I have tried are game of war fire age and candy crush.  They both tell me that my device cannot connect to iTunes.  I've tried on my iPhone 5s as well as my iPad mini2.

    I've tried restarting both devices, I've reinstalled the apps, I've reset both devices, I've logged out and back in, and I've tried on both wifi and cellular.  Any help would be appreciated.

    Also, I have purchased other apps and music on iTunes since the problem started.

  • Why can I no longer open the App store on my MacBook pro

    Why can I no longer open the App store on my MacBook pro

    Welcome to the Apple Support Communities
    What happens when you try to open the App Store?

  • Why can't i see "Find iPhone" App under cellular data so I can turn it on?

    Why can't i see "Find iPhone" App under cellular data so I can turn it on?

    We have cell data plan.
    I have other phones (4s) and can see "Find Phone" App under Cellular Data and can turn on/off.  But the problem phone does not have "Find IPhone" to be able toturn on/off.  I made sure app is running when i go to Cellular Data. I guess the question is why do Apps show up under Cellular Data to be able to turn on/off?  I thought if the app was made for Cellular Data it automatically showed up under Cellular Data.

  • Why can't I see reviews for app updates on iPad 3rd gen since iOS 7 update?

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  • Why can't I open iTunes or apps on ipad1? And why do apple not support the latest update for ipad1 when it's less than 2 years old. I am sick of huge corporations ripping off joe public!

    Why can't I open iTunes or apps on ipad1? And why do apple not support the latest update for ipad1 when it's less than 2 years old. I am sick of huge corporations ripping off joe public!

    And the processor limitations.
    iPad: RAM - 256MB, Processor - 1 GHz Apple A4
    iPad 2: RAM - 512MB, Processor - 1GHz dual-core Apple A5
    iPad 3: RAM 1024MB, Processor - 1GHz dual-core Apple A5X
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     Cheers, Tom

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