TS1424 Why is iTunes charging money to my account

I am trying to download a song to my iPhone 4 and it's saying I can't because iTunes is charging me more then what's on my card. Is it because I tried downloading the same song more then once? How do I stop them from taking that money off my card becausei didn't even get to download anything to my music...?

You will have to pay the owed amount with a valid card that has money on it. Once that is done, change the card to none and then it will use your store credit on future purchases.

Similar Messages

  • TS1424 Why is iTunes charging me for a tv show when I already paid for the season. the lab rats episode 7.

    I purchased season 2 of lab rats, but when I go to download the new episode from iTunes it is trying to charge me an additional 1.99. 

    Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

  • Why have iTunes charged my account when I've got a £20 voucher on my account and the. Had to arrange a call back what was 2 days ago they called me back tonight then said the department was closed this is a wrong I want my money back!

    Why have iTunes charged my account when I've got a £20 voucher on my account and the. Had to arrange a call back what was 2 days ago they called me back tonight then the automated voice said the department was closed this is a wrong I want my money back! Or I'm gonna sell my iPad my kids iPods and iPhones mine and my wife's iPhones and the mac this is a **** take

    We are fellow users here on these forums, you are not talking to iTunes Support nor Apple.
    Were you buying content for yourself or gifting to another account ? If you were gifting content or an amount then that can only be done via credit card). If you weren't then you will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Itunes charges money

    Greetings. I downloaded the icon pop brand(Free Application) from the App Store, but the store required me to re-enter the 3 digit security code from my credit card. After i entered the security code...i received a text message from my local bank, and it informs me that I have been charged for OMR 3.927
    (That's USD 10.20) from APPLE iTUNES. Why APPLE iTUNES charges me this amount of money, despite that the app is free? Please help.

    Hello there, Binks.
    You are correct in your expectations for how you should be billed when purchasing content in iTunes as mentioned in this Knowledge Base article:
    How iTunes Store purchases are billed - Apple Support
    Which payment methods will be used first?
    When you make a purchase, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits. Your credit card or PayPal account is then charged for any remaining balance.
    When you buy individual songs from the iTunes Store:
    Free song credits are redeemed first.
    If you have no free song credits, then your gift certificate, prepaid card, and allowance credits are used next.
    If your gift certificate, prepaid card, or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance.
    If you have no free song credits or gift certificates, prepaid cards, or allowance credits, your credit card is billed for the songs you buy.
    When you buy an album on the iTunes Store:
    Gift certificate, prepaid card, and allowance credits are used first.
    If your gift certificate, prepaid card, or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance. Free song credits can't be used for album purchases.
    If you have no gift certificates, prepaid cards, or allowance credits, your credit card is billed for the albums you buy.
    If the issue persists, you may want to report your issue using the information found in this article:
    Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT4557 I can not get my account on itunes to sigh in.  It insists on a credit card.  WHY?  I have money on the account but cant access it

    I had my old computer crash.  It will not let me authorize this new computer.  It will not let me deauthorize the old computer.  It will not let me access my money in Itunes. I cant do anything.  log in and password are current but I have to put in a credit card to start an account.  WHY?  There is money in the account.  How can I get into my account??

    - Try resetting your account. See:
    Frequently Asked Questions About Apple ID
    - For deauthorizing/authorizing see:
    iTunes Store: About authorization and deauthorization
    - ou can create  NEW account without a credet card by:
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    You have to use an email address that you have not used with Apple before.
    - If you create a new account you still will not be able to use items purchased with the other account.

  • Why did Itunes charge over $320 in unauthorizes to my account?  Secure connection posted in upper right hand corner.  You guys are full of it!

    Why did Itunes charge over $320 in unauthorizes to my account?  Secure connection posted in upper right hand corner.  You guys are full of it!  No thanks to APPLE corp,  Thanks American Express!!! 

    Hi
    I am sorry to see you are having problems
    I suggest you contact the forum mods they may  be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
    They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
    They are a UK based BT specialist team who have a good record at getting problems solved
    This is a customer to customer self help forum the only BT presence here are the forum moderators
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • Auto charged money from my account when i"m not buy anything??

    HI Apple,
    Please double check for me why Itunes auto charged money from my account? when I didn't buy any thing from last 2 day? I think that wrong,because i never buy music from itunes. If every day I check my account form bank see my money all gone I will be upset.Please help me to double check again.
    Best Regards,
    Tra-My NGUYEN

    I have the same question. My credit card is charged every few days for varying amounts and I did not purchase anything from iTunes. My credit card bill says Apple ITunes but no other detail is provided to inform me what the charge is for.

  • HT5035 Do itunes deduct money from your account when you redeem a voucher? I ask only because it appears to be doing exactly that to mine, and before anyne asks I was stilll £3 in credit.

    Does itunes deduct money from your account when you redeem a voucher, because it seems to hve done exactly that to mine. I had £3 credit but when i added £15 i ws left with less than £18.

    First, make sure you're logged into the iTunes Store using the account ID and password you set up, or used, when you redeemed your card/gift.  If you are, try signing out of the account and back in.
    If you're sure you are using the correct account and that you're signing in to the iTunes Store, and signing out and back in doesn't help, go to the Purchase History:
    http://support.apple.com/kb/HT2727
    and review your purchases to make sure that you should indeed have the balance left that you think. iTunes doesn't always refresh the balance it shows, so it's possible you spent the money and it just wasn't being reflected in the display. This display error again can usually be corrected by logging out of the iTunes Store and then back in.
    If you confirm that you should have a higher balance left but the iTunes Store isn't showing it correctly, go here:
    iTunes Support
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • TS1424 why are they charging me for purchases i didn't do on the apple iTunes store ?

    why are they charging me for purchases i didn't do on the apple iTunes store ?

    You haven't made any purchases, including in-app purchases and app subscriptions ? If not then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Why apple store charged money when i only sreach a app

       when i sreach an app, but i did not download it , but apple store charged money from my credit card. why ? and how can i do right now  ?

    Perhaps you are referring to this...
    iTunes and App Store Credit Card HOLDS
    http://support.apple.com/kb/HT3702
    If not... See Here
    Mac Apps Store Customer Service
    http://www.apple.com/support/mac/app-store/contact.html?form=account
    iTunes Customer Service Contact
    http://www.apple.com/support/itunes/contact.html

  • Why do I need money in my account to update so annoying

    WWhy do I need money in my account to update stuff

    If you set up an itunes account with credit car ddetails then this is the way it works.  If you elect to download a free app there will be no charge because it is free if you do not like th then set up a new account with out credit card
    http://support.apple.com/kb/ht2534

  • HT201272 Why do I need money in my account to download an app I have already bought?!

    I paid for an app on my iPhone I want it on my iPad I try to iCloud download it but it asks for my billing information why?! I need it!  Why should I have to have money in my account to download someone I have already bought!

    Is there enough money to cover the tax as well as the cost of the app?

  • HT3702 I have an iTune charge on my bank account and i didn't purchase anything?

    I checked my bank account this mornin g an dnoticed am iTunes charge for $1.29 but I didn't purchase anything?
    How can I see the purchase history for my iTunes account or speak to a billing support personel?

    You can view the purchase history on your account via the Store > View Account menu option on your computer's iTunes, though I'm not sure if that shows auto-renewing subscriptions (I don't have any, so I can't check). If you can't find the charge or don't recognise it then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204088 i have 4 apple itunes charges on my bank account that i did not authorize. how do i get them off?

    i have charges in my bank account for itunes i did not purchuse. whats up?

    If you haven't made those purchases and nobody else has access to your account or devices and they aren't temporary store holding charges, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Why did itunes charge me more then once on one transaction

    I had made a puchase for $38.35 and it had charged me that same amount 14 times and I don't understand why or how to get that money back???

    Go here:
    http://www.apple.com/emea/support/itunes/contact.html
    to report the issue to the iTunes Store.
    Regards.

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