TS1424 will itunes issue refund for wrong song purchased?
The wrong song was downloaded. Will itunes refund me for the purchase?
You mean you clicked on the wrong song and bought it? Or do you mean you clicked on the song you wanted but some other song was downloaded? If the first, chalk it up to experience and move on. If the second, your time is probably more valuable than the $1.29 you got ripped off. I'd again recommend moving on. But technically, if it was the second you are due either a refund or the song you were supposed to get.
Similar Messages
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I purchased several older James Bond movies 2 years ago that have all disappeared from my iTunes and are no longer available. Will I be refunded for these items?
No you won't be refunded, it's your responsibility to keep copies of your purchases. Have you not got copies of them on backups ?
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How do I clear a song that won't download in Itunes? Also, can I get a refund for the song?
Hi Allan ..
From your iTunes library, right or control click the song then click Delete.
Apple's policy states that, "all sales are final" >> iTUNES STORE - TERMS AND CONDITIONS -
TS5181 I was supposedly refunded for a song but the money was never given back to me
I was supposedly refunded for a song that I didn't mean to purchase but the money was not given back to me
We are fellow users here on these forums. If you haven't received a refund or credit that you were told that you would receive then you will need to contact iTunes Support again (and if you have the case number from your original contact then include that) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Pre-ordered an entire album, but was only refunded for one song
on 7/24/14 I pre-ordered TRXYE by Troye Sivan. I got an email saying that something happened and I was getting a refund. I was only refunded for one song. I got a refund for Happy Little Pill, but not the rest of the album. I payed $4.95 for the entire album, and only got $1.29 back. Either I need the entire album free, or the rest of the refund.
How many tracks had been released from the album ? When you pre-order an album (and similarly for any other item) you are not charged for it, you are only charged for the album (or individual tracks) when they are released and you download them - so if only the one track had been released then you will only have been charged for that track, in which case what you have been refunded is correct.
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My Mac hardrive Crashed and had to get a new one, sadly my iTunes wasn't on my external hardrive. I have all my songs on my iPhone, will iTunes Match work with my songs on my iPhone then, i download them on to My Mac. Will This work? Thanks
Welcome to the Apple Community.
The easiest thing to do would be to sign into your iTunes account on your computer, connect your phone and sync. iTunes should copy anything from your phone that isn't already in your library on the computer. -
HT201304 Where is the form to request the "refund for in-app purchases made by a minor?
Where is the refund request form located on your website. I am looking for the "Refund for in-app purchases made by a minor"
How to report/refund an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
In th furuter set the Restrictions that prevent in-app purchases
Also you can try:
https://getsupport.apple.com/ServiceOptionAction.do -
i have accidentally purchsed the same episode twice. how can I delete and get a refund for the erroneous purchase?
You can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you for the second purchase : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
HT204396 How to I submit a "Refund for In-app purchases made by a minor" request?
Received an email from "insideapple" about applying for refunds for in-app purchases made by a minor. I want to request refunds on quite a few in-app purchases made by a child without my knowledge/permission. The email about getting a refund had a link. The link took me here.
How do I submit a refund request?Hi mario_08
You are not addressing Apple here... this is a user to User Technical Support Forum.
For your issue... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
How do I request a refund for "Refund for In-App Purchases made by a minor"? I received an email on this with a link that takes me into a loop with no request form to fill out as the email states.
Did you do this
How to report/refund an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
or maybe
1 - Use the Express lane and start here:
https://expresslane.apple.com
or the general place
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57 -
Can I stop a download and get a refund for an iBook purchase ?
Can I stop a download and get a refund for an iBook purchase ?
Once the Download starts the Purchase is a done deal. (All Sales are Final.)
However... if you desire... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
How to get a refund for app store purchases after 90 days
Is it possible to recieve a refund for App store purchases after 90 days have passed. In my case I purchased several apps by the same developer which cost around £10 in total, but due to a recent update they are now unusable and lead to frustration as they are impossible to use. The initial purchase was longer than 90 days ago, however the most recent update that has lead to the faulty item was probably within the last 90 days.
many thanks.Click Contact Us at the bottom of this page and contact iTunes support and ask.
In general, all sales are final. -
HT4009 refund for in-app purchases made by minor
how do I submit for a refund for in-app purchases made by a minor?
Click here and ask the iTunes Store staff for a refund.
(103881) -
Hi,I wanted to know if i deauthorize my itunes account on my pc will itunes still let me play my purchases on my home computer because i'm trying to sell my laptop and I don't want anyone to use my account.Also will I be able to activate it on my home computer.I just need the money.
"I have logged in to my itunes account on a different computer and none of my purchased music is showing up."
Correct. it does not magially appear in other places. It will only be where you put it.
"I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everything. "
Correct as well. Iphone will sync with one computer at a time. Syncing to another will erase the current content.
You need to copy everything ( itunes library/contacts/pics/calendars/files/docs) from the old computer, or your backup copy of the old one, to the new one. -
Can I get a refund for a song I bought on I-tunes?
Hi! I just bought "Jar of Hearts" by Christina Perri. I had to buy the song twice. The first time I dowloaded it, it said there was an error and I didn't have access to the song. The second time I did it, it worked just fine. Is there a way i can get a refund for the first one because it did not go through (I was charged $1.29 both times)? Thanks. Jay
Probably not.
You can try reporting the issue.
How to report an issue with Your iTunes Store purchase
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