TS1424 yOUR PURCHASE COULD NOT BE COMPLETED - MESSAGE

Everytime I try to make an specific app's in-app purchase it tells me it could not be completed and to contact Itunes support. Itunes support has not responded to my inquiries since Friday. Is there another way to fix this problem?
I can still purchase from Itunes and other apps, but not the one I want to use.

Only iTunes Support will be able to help with that message - you could try contacting them again (did you get an automated acknowledgement that you could reply to ?) : http://www.apple.com/support/itunes/contact/ , and click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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TS3297 "Your Purchase Could Not be Completed" message when in-app purchase

When I try to buy in-app purchase, I see "Your Purchase Could Not be Completed" message.
I know I failed twice when submit security questions but how can I reset?

Hello k_chinami,
If you have access to the e-mail address associated with your Apple ID, you can use it to reset your password.
If you have access to the email addresses associated with your Apple ID
Go to My Apple ID (appleid.apple.com).
Click "Reset your password."
Enter your Apple ID and click Next.
Select "Email authentication" as your authentication method. Click Next.
Apple will send a message to the primary email address or verified rescue email address associated with your Apple ID. Open the message and click "Reset Apple ID password".
When the My Apple ID page opens, enter and confirm your new password, then click Reset Password.
Apple ID: If you forget your password
http://support.apple.com/kb/HT5787
Cheers,
Allen

I get the "Your purchase could not be completed" message, please help to verify

I get the "Your purchase could not be completed" message, please help to verify

If you haven't already done so, to contact iTunes Support (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption

TS1424 Your purchase could not be completed

Hi
I'm trying to buy some gems to be used in Clash of Clans and have so in the past, but this time I'm getting a message "please contact iTunes support to moppets purchase". What does this mean? (Does this mean my security was compromised?).

These are user-to-user forums, we won't know why you are getting the message, but it could be due to a number of reasons e.g. too many incorrect passwords, a problem with a previous purchase, if you are trying to buy them when not in your own country, ...
If you haven't already done so then you can contact iTunes support via this page and ask them why it's appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

When I try to rent a movie I receive a 'your purchase could not be completed' message followed my a message to contact general apple support. What do I do?

II've updated the software and I'm logged into my account

There may be an issue with your account, contact iTunes.

TS1424 Your purchase could not be completed. Contact iTunes Store support to complete this transaction

i get this error every time i try to buy anything from iTunes and App Store, but my billing and credit card info is ok.

Hi,
I just contact them but they aren´t solve my problem.

Trying to purchase through a App Game but keep getting "Your Purchase Could Not Be Completed" message . How come?

I have tried using multiple cards but still get the same error. Some help or explanation would help a lot please and thanks!

Is it telling you to contact iTunes Support? If so, that is what you will have to do.

My Experience With "Your Purchase Could Not Be Completed"

About two months ago, the Apple store hit me with the, "Your Purchase Could Not Be Completed" message when I tried to rent a movie. I tried the obvious remediation steps, like switching the credit card, changing the device, and even trying a different Apple ID. Nothing worked. I contacted Support, and initially, I was told that I violated one of the T&Cs in the Apple Store agreement. I pressed a bit on Support because I was confused (what did I do wrong?), and then I received a message to try my purchase again in 30 minutes. After 30 minutes, the problem went away. Hurray!
Since then, I have run into the problem perhaps 15 times. Each time, I have contacted Support, and each time, I am told to wait for 30 minutes as the appropriate changes had been made to my account. I've asked, but so far, I haven't received an answer to my question about the core of the problem.
One thing to add -- when the problem pops up, usually one week after the previous occasion, the problem affects every device and Apple ID in the house. I wonder if the problem is related to me.
When this probem first occured, there were very few mentions of it on the Internet. Now, two months later, there are 2 pages of Google hits.
I hope this helps! Hopefully the good folks at Apple get enough support calls that they triage this weird problem.
Good luck from me, my MBP, iPad, iPhone, Apple TV, and iMac!
paul

usually the message says something like "your purchase could not be completed. for assistance contact itunes support"
in any case, doing so is going to be the best thing / http://www.apple.com/support/itunes/contact/

TS1424 When trying to pay for an app, i get the following message: "your purchase could not be completed. For assistance contact itunes support at .." However i cant find tbe remedy at that address. Any ideas ?

When trying to pay for an app, i get the following message: "your purchase could not be completed. For assistance contact itunes support at .." However i cant find tbe remedy at that address. Any ideas ?

You will need to do as the message says and contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I cannot purchase item via Clash of clan Purchase for Clash of clan game, the message is "Your Purchase Could Not Be Completed"

I cannot purchase item via Clash of clan Purchase for Clash of clan game, the message is “Your Purchase Could Not Be Completed”

If you also got a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS4541 Every time I try to purchase anything from App store using my apple ID, a message appear saying " your purchase could not be completed"

Everytime I try to purchase any thing from App Store using my apple ID, a message appear in my Ipad saying" your purchase could not be completed"

Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html

TS1702 I keep getting the message "Your purchase could not be completed" on my iPhone when I try to make purchases for games. How do I get around this?

I keep getting the message "Your purchase could not be completed" on my iPhone when I try to make purchases for games. How do I get around this?

Hbauer60 wrote:
... How do I get around this?
You cannot.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT201209 If I have redeemed my my gift and the balance is updated in the App Store and I still can not down load apps...what could the issue be? I keep getting this error message "Your Purchase Could Not Be Completed". Then it refers me to apple support.

If I have redeemed my my gift and the balance is updated in the App Store and I still can not down load apps...what could the issue be? I keep getting this error message "Your Purchase Could Not Be Completed". Then it refers me to apple support.

If you haven't already contacted iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have a problem I'm trying to buy in a particular application, but show me a message as the picture We have allowed the purchase of applications and still show me message " your purchase could not be completed " for assistance contact itunes

I have a problem I'm trying to buy in a particular application, but show me a message as the picture We have allowed the purchase of applications and still show me message " your purchase could not be completed " for assistance contact itunes

Then do as the message says and contact Apple
ITUNES SUPPORT BILLINGS etc
http://www.apple.com/emea/support/itunes/contact.html or https://expresslane.apple.com/Issues.action

HT4009 i cant buy in-app purchase! but the message said that "Your purchase could not be completed! please contact itunes support.... how to fix?

i cant buy in-app purchase! but the message said that "Your purchase could not be completed! please contact itunes support.... how to fix?

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1424 yOUR PURCHASE COULD NOT BE COMPLETED - MESSAGE

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