TS1425 itunes software locks up when I plug in ipod and it does not sync or appear in software?

iTune Software locks up when I connect my iPod Classic and it does not recognize iPod is connected and does not sync musice as it use to.  Looking for ideas to try.  Running updated iTune software and have reset iPod?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
-  Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
It also could be due to a defective Lightning cable. Other uses have had problems with the cable.

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