TS1425 my ipod won't turn off. I can still play/pause, but cannot turn it off

My ipod will not turn off. It still responds to the play/pause, but will not turn off

There is no way to actually turn the iPod off. Holding the Play/Pause button actually just puts the iPod to sleep. And after so many hours from that point, it goes into a deeper sleep thus conserving battery life.
B-rock

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HT1339 I did a reset on my iPod, the a restore now I can't do anything with it, turns off and on all the time, is there anything I can do cheers

i did a reset on my iPod, then a restore now I can't do anything with it, turns off and on all the time, is there anything I can do?? cheers

Try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

The screen on my ipod nano 2nd generation turns black. It still plays music. I've tried resetting the ipod to clear the black screen and the screen goes back to it's normal state but after a few minutes the screen goes black again.

The screen on my ipod nano, 2nd generation, turns black. It stills plays music. I've tried resetting the ipod to clear the black and the screen goes back to it's original state. But after a few minutes the screen turns black again, while the music is still playing. What can I do about this?

That's just the iPod's backlight timer going off, signaling the iPod's backlight to turn off to conserve battery power.
B-rock

Brand new Ipod touch. we attached to the computer because we don't have wifi. Now what. We set up in ID in itunes. The Ipod won't do anything, just shows itunes on screen but won't budge.

Brand new Ipod touch. We attached to the computer because we don't have wifi. Now what? We set up in ID in itunes. The Ipod won't do anything, just shows itunes on screen but won't budge.

To get iTunes to see your iPod:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

My Ipod won't sync to my itunes, it has before but now the button that says 'sync ipod' is grey and won't let me click it. Why is this?

My Ipod won't sync to my itunes, it has before but now the button that says 'sync ipod' is grey and won't let me click it. Why is this?

Did anything happen to the computer? It appears that you are trying to sync to another iTunes library since in that case you can only sync with one iTunes library.

HT1904 Hey my iPod won't stay on a game im playing or apps I open and sarfi keeps going back to home page

Hey my iPod won't stay on a game im playing or apps I open and sarfi keeps

Try closing all apps via the taskbar and then see if they then stay open : from the home screen (i.e. not with any app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of each app to close them, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
For Safari you could also try clearing its cache, cookies and history via Settings > Safari
If that doesn't work then you could try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

TS4006 If my ipod is out of battery will it still play the sound?

If my ipod is out of battery will it still play the sound?

No. It has to be turned and connected to wifi.

I am trying to display the output from my ipod touch on apple tv. i can get the audio but no video. please help

i am trying to display the output from my ipod touch on apple tv. i can get the audio but no video. Thank you for any advice.

What output are you trying to get to your tv?

What happens if im trying update my ipod but its telling me i have purchases that have not been transferrend to my itunes libary and its says i can still do it but im scared its gonna erase something but i dont know how to transfer things either!!!

what happens if your trying to update your ipod but its telling me i have purchases that has not been transferred to my itunes libary and its says i can still do it but im scared its gonna erase something but i dont know how to transfer things either!!!

Transfer the purchass by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
In iTunes 11 use Control+B to show the Menu bar then go to iTunes>File>Devices>Transfer Purchases
If not transferred, the purchases will not be on the iPod after the update.

I copied my itunes library via an external hard drive. now when i connect my ipod to the new computer i can see my music but my apps are disabled

i copied my itunes library via an external hard drive. now when i connect
my ipod to the new computer i can see my music but my apps are disabled

Here are the official Apple Support instructions:
http://support.apple.com/kb/HT4527
Ciao.

TS1398 i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 he

i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 help!

See these previous dicussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities

HT204368 I am trying to link via bluetooth my apple iphone 3 to a plantronics voyager 520. Everything is charged, bluetooth turned on etc. My phone searches but cannot find the signal. Any ideas? Alan

I am trying to link my iphone 3 via bluetooth to a plantronics voyager 520. Both items are charged, bluetooth turned on etc. My phone searches but cannot find the signal. Any ideas? Alan

here is an interesting thing: take the iphone and set lock screen to never. Now make an email with siri--be sure to activate her with call button. get to the body and get some text in there. then just stop talking. LOCK SCREEN APPEARS!!!!!! and of course you draft is gone.
There does seem to be a work around for some--maybe all these issues. Don't use the call button--use the buttons on the phone.
Siri seems to behave properly with scenerio above---sans call button. She does not go to lock.

My ipod won't charge. I can hear the sound it makes when I connect it to the computer but that's it. I have had it plugged in for 2 days.

Please help. My ipod won't take a charge. I plug it in to the computer & it makes the sound it always does when it's connected but it will not charge. The screen is black. I have had it plugged in for 2 days. Nothing is popping up on my computer, the ipod won't turn on. I'm getting nothing.

try here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
also here:
iPod touch: Hardware troubleshooting

IPod 5.5G Video, 30GB, No Sound Audio, Play/Pause Won't Shut Down, etc.

Even though I have marked this topic as a question, it is more of a heads up for those having problems with Sound and Audio on the 5th Gen (Video) iPods.
I was having audio problems like many others are describing and took it upon myself to look into the cause. I found that there is a problem with a flat ribbon cable that connects to the main board of the iPod. The issue is that there are very thin, gold plated traces of copper on a somewhat thin plastic backing which fits into a ZIF (i.e. Zero-Insertion-Force) connector.
At issue is the amount of bending of the plastic cable when a clip on this ZIF connector is 'locked'. It seems that on some of these plastic ribbon cables, these small gold plated copper traces will crack and break, causing sound to come only from one channel or the other, or for scratchy sound, and even possible problems with the Hold switch. (I removed my Hold/Headphone Jack cable assembly and confirmed this under a microscope.)
I don't know if the cracking is immediate upon the connector being locked, or if there is some length of time before cracking will occur. I also cannot say if this is truly a problem with the ZIF connector force, or the copper on the ribbon cable. There are different problems if the copper is too thin or too thick. Other problems can cause the copper to break, have problems adhering to the plastic 'ribbon', etc.
Since this cable not only includes Left/Right Audio, but the Hold switch, units with this problem may not only have audio problems, but apparently have problem with the Hold switch not functioning properly and issues with Holding down the Play/Pause part of the Click-Wheel to power down an iPod. Another issue appears to be that the 'Clicking' noise of the Click-Wheel either becomes quiet or disappears altogether.
Ok, here's the question part...
Apple, do you have any knowledge of this issue? Is it systemic, or just several isolated units? Since the 5.5G is not in production, is it out of the question to hope to get a discounted repair or replacement part? What would your typical response be?
(Note: I had an AppleCare contract that apparently doesn't run out until October of this year, but because I took it upon myself to open the unit I understand that this is now voided.)
At this point I am thinking of buying a replacement Hold/Audio ribbon cable to install myself, but am very concerned that the part I purchase may also have these issues.
Sincerely,
Nobuo

After all my worry, concern, and consternation, I took my own advice and went to see the Genius Bar at the local Apple store this afternoon on my way home from work, just to see if they knew about this issue. At least I was expecting they would tell me I was out of luck for opening the iPod, at most I thought they would take it in for service and then let me know they found I had opened it and that I'd have to either pay for service, buy a new one, or that they'd simply be returning it as is. Instead they offered to replace my iPod.
I don't know if this was because I was starting to make other customers nervous (talking loud is a habit when I get anxious), and they said they don't work in individual parts like the flex ribbon cable which I told them in detail was defective - I even mentioned that I had tried to fix it by applying solder to fill in the breaks in the gold traces. But after 20 minutes of them listening to me and continually offering to exchange the iPod (not one, but two Genius' at the Genius Bar were offering me an exchange) - I gave in.
I have to say parting with it was a bit of an emotional thing - I still had all my podcasts, songs, photos, etc, on the iPod (I would have wiped it, but I really didn't expect much - I don't know what I was expecting). Maybe I was thinking of all the Smart Playlists I would loose (again), and have to recreate (again), or maybe it wasn't wanting to part with it because I figured it would be my mod-ing unit (I had seen what some did to add 32GB Compact Flash to their iPods and was tempted to do this myself). It was a very lonely 30 min drive back home.
I am still a bit gob-smacked with a 'New' 5.5Gen Video iPod. Part of me wants to thank Apple, and part of me wants to cry at loosing an old friend. (And I am sure there is a part that is sad that it wasn't me that fixed it.) I was also pretty well put in my place by the Genius when she said not to open the replacement. (If you've ever seen those TV shows where the actor becomes smaller and smaller when being scolded, that was me in the store.)
The moral of my story is - *do not hesitate to take your product to Apple if you think it needs to be fixed!* It all definitely made me feel like Apple employees really do understand the value of 'Customer Service', even when the customer isn't always right. I hope others will learn from my mistakes.
Sincerely,
Nobuo

TS1425 My ipod classic has frozen and ive tried the suggested remedies but they havent worked please can you advise me how to unfreeze it?

My ipod classic has frozen and ive tried the recommended solution but it remains frozen. Please can you advise?

I don't know what the "recommended solution" is unless you describe it, so did you try a Reset
http://support.apple.com/kb/ht1320
This restarts the iPod, like rebooting a computer.

TS1425 my ipod won't turn off. I can still play/pause, but cannot turn it off

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