TS1425 The touching buttons and wheel on my gen 4 nano are unresponsive. any ideas?

G'day
The touch buttons and the wheel on my gen 4 nano are unresponsive, I have reset the device and this has not helped.
I cannot find anything that helps, any ideas would be gratefully accepted.
cheers

What happens if you try a hard reset using the appropriate instructions in this Apple support document?
http://support.apple.com/kb/ht1320
B-rock

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