TS1436 error 4310

iTunes Error 4310: How do I fix this?
I can't burn music to a disc, it cancels the burning process automatically. Then gives me error code 4310.

I am having the same problem. No changes to iTunes has helped. Drivers are updated. Windows Media Player works fine
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
ASUSTeK COMPUTER INC. X55CR
iTunes 11.0.2.26
QuickTime not available
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 002BB4A809A7B190
Current user is not an administrator.
The current local date and time is 2013-04-07 14:32:30.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.2.26 (x64) is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
E: PIONEER DVD-RW D, Rev
Audio CD in drive.
Found 10 songs on CD, playing time 37:05 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:48:53
Track 3, start time 07:12:15
Track 4, start time 10:11:56
Track 5, start time 14:14:06
Track 6, start time 17:54:42
Track 7, start time 21:45:13
Track 8, start time 26:11:66
Track 9, start time 29:55:71
Track 10, start time 33:58:26
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
The last failed audio CD burn had error code 4310(0x000010d6). It happened on drive E: PIONEER DVD-RW D on CDR media at speed 10X.

Similar Messages

TS1436 I cannot burn a CD, it cancels and gives me a message saying unknown error 4310.

Everytime I try to burn a CD it gives me a message saying unknown error 4310, this has just started happening. I have burned several CD's fairly recently on the same type of disks and it worked fine. So my question is, what is going on and how do I fix it?

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

Unable to burn a playlist to CD: Error 4310!

I have Windows 8.1 running on a new Dell Inspiron 14R. After purchasing the computer, I downloaded and installed iTunes version 11.3.1.2. I was able to import my music and playlists into iTunes successfully. However, I am unable to burn playlists to CDs through iTunes. I repeatedly get the "unknown error 4310" as soon after I press "Burn Playlist to CD." iTunes recognizes that the CD is blank when I insert it, but then cancels the burn immediately after it starts.
I have tried all the troubleshooting suggestions above, especially including:
Verifying that the CD burner works -- I successfully burned an Audio CD using Windows Media Player. So, the burner works just fine!
Changing the burn speed to a lower speed
Uninstalling iTunes and reinstalling it.
Updating the drivers on my computer
This is very frustrating! Please help!

Hello essexboyo,
Thanks for using Apple Support Communities.
To start troubleshooting this issue of being unable to burn a disc through iTunes, please see the following:
Can't burn a CD in iTunes for Windows
http://support.apple.com/kb/TS1436
Take care,
Alex H.

Cancelling disc burn error 4310

Hi all
I am hoping someone can help.
I have just bought a new Asus laptop with Windows 8 and have installed the latest version of iTunes.
All my music is in the library now and I have created some play lists and went to burn a disc, I selected maximum possible speed and in about 1 second it says "disc initiallising" and then straight away says "cancelling disc burn" and then says "attempt to burn disc failed, an unexpected error (4310) has occured".
I have googled this but cant find a solution that works. I have tried changing the compatibility to Windows 7, also tried Widows XP (service pack 3) and also unchecked this to not use an older version whatsoever. I have tried registering the new computer to my account. I have also tried a lower speed at 1x, when doing this it does a longer initialising and goes through all the songs but as soon as it goes to burn it cancels itself.
I have tried several different blank discs, nothing. It worked perfectly like this on the old computer (windows 7).
I have even ran diagnostics on the DVD drive through iTunes and results are below -
Can anyone help? I just want to put my music on to disc.
Thanks
DVD Drive diagnostic results -
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
ASUSTeK COMPUTER INC. X55CR
iTunes 11.0.4.4
QuickTime not available
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00CEB61809777220
Current user is not an administrator.
The current local date and time is 2013-07-29 19:40:30.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.4.4 (x64) is currently running.
iTunesHelper 11.0.4.4 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
E: HL-DT-ST DVDRAM, Rev
Drive is empty.
The last failed audio CD burn had error code 4310(0x000010d6). It happened on drive E: HL-DT-ST DVDRAM on CDR media at speed 10X.

Hi nina:
That is usually cause by using a DVD media that you Macs don't like.
Try using a DVD-R 4x from Verbatim. Seems to have the best track record here.
:)Sue

I am getting error 4310 and my computer keeps stopping the burn before I get to burn it

I am getting error 4310 when trying to burn a CD with just 3 songs on it that I have just bought on ITunes and my computer keeps stopping the burn before I get to burn it. Can't find any information anywhere as to why. Can anyone help? Thanks

iTunes places the iPhone backup in the following location. Navigate there & delete everything in the backup folder, but not the folder itself. You will have to turn on "Show All Hidden Files & Folders" to see it:
Mac:~/Library/Application Support/MobileSync/Backup/
Windows XP:\Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7:\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

I can't burn purchased tunes on a disc because of the infamous "error 4310". Why are loyal customers copntinually frustrated with the lack of or nonexistent answer to our dilemma? ITunes, why offer "support" if you are unwilling to give it?

I cannot burn purchased tunes on a blank disc because of the infamous "error 4310". Countless ITunes customers are frustrated that there are no "free" answers for this dilemma. Unfortunately, the "support" that is so highly promoted and encouraged is merely community members venting their frustrations.
ITuines this is not at all professional on your part.

Hi to everyone that replied and many thanks for your input.
I have bought well known and established artists CD's containing their music, track lists and artwork files from branded retailers. When I have loaded them into iTunes, it automatically loaded the artwork files FROM the CD I bought, so all that nonsense about audio CD's having nothing but audio isn't accurate. No, they were not DVD's either. I will endeavor to find a software package that CAN do what I need as an independent artist. iTunes just doesn't cut the mustard for me, even though it's free. I do know about issues with copyright and artists protection, but there should be something that can be done or made in iTunes, so it doesn't infringe copyright of artists, but can be used by artists like myself without the software being abused by freeloaders. Oh well, maybe when I'm too old for this malarkey...

Error 4310 come up when i try to burn to cd on itunes 11.0.2 with windows 8

i just got a new laptop and i put the new itunes 11.0.2 on and now when i go to burn cd,it says unknown error 4310 and im running on window 8. i seen this asked on the net so it is a problem, but iv seen no answer to repair it.surly there is an answer. please can someone reply

this is my itunes diagnostics
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
ASUSTeK COMPUTER INC. X55A
iTunes 11.0.2.26
QuickTime 7.7.3
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 007FB6D80963A2B0
Current user is not an administrator.
The current local date and time is 2013-03-03 21:02:17.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.2.26 (x64) is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
E:   HL-DT-ST DVDRAM, Rev
Audio CD in drive.
Found 17 songs on CD, playing time 77:23 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 06:16:62
Track 3, start time 10:19:64
Track 4, start time 15:41:13
Track 5, start time 19:30:35
Track 6, start time 22:50:52
Track 7, start time 29:27:63
Track 8, start time 33:25:02
Track 9, start time 38:21:53
Track 10, start time 43:35:50
Track 11, start time 47:34:37
Track 12, start time 53:45:23
Track 13, start time 58:02:39
Track 14, start time 61:16:59
Track 15, start time 64:06:64
Track 16, start time 67:45:61
Track 17, start time 72:36:30
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are:   24.
The drive CDRW speeds are:   24.
The drive DVDR speeds are:   24.
The drive DVDRW speeds are:   24.
The last failed audio CD burn had error code 4310(0x000010d6). It happened on drive E:   HL-DT-ST DVDRAM on CDR media at speed 10X.

Still getting error 4310 with itunes 11 when trying to burn a disc (and my comp is new)!!

Help downloaded itunes 11 still getting error 4310 when buring to a disc. the computer is new.

whydoyouneedtoknow wrote:
.... Given the number of people having the same issue, and given that this issue has been around for several years, it's crazy that this isn't fixed.
I concur!! Come on Apple!!!

HT1349 iv a new laptop with itunes 11.0.2 and windows 8.when i burn to cd i get error 4310

i just got a new laptop and i put the new itunes 11.0.2 on and now when i go to burn cd,it say unknown error 4310 and im running on window 8. i seen this asked on the net so it is a problem, but iv seen no answer to repair it.surly there is an answer. please can someone reply

This is the iPad forum. For questions about iPad. since this is an iTunes issue I suggest posting in the iTunes for Windows forum here:
https://discussions.apple.com/community/itunes/itunes_for_windows
The Mods will probably be moving the post there though.

TS1424 what is error 4310 and do we fix it

i was trying to burn a cd in itunes and got a error 4310 message, what do i do to fix this ?

Read this thread, maybe you can find the fix
https://discussions.apple.com/thread/3406391?start=0&tstart=0

HOW DO I FIX THIS ERROR 4310

I AM HAVING PROBLEMS BURNING A CD IN ITUNES I KEEP GETTING ERROR 4310. WHAT DO I NEED TO DO? I HAVE WINDOWS 8 ON MY COMPUTER.

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". (If you're running iTunes 11.0.x you'll need to bring up your menu bar first to see the Help menu.) Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here. (Use your Ctrl-V keyboard shortcut to paste.)

HT1567 Error 4310 when trying to burn a playlist to a disk

Every time i try to burn an exising playlist on to a brand new cd, it goes about half way and then a box pops up that reads "An unknown error (4310) has occured." I tried the diagnostic test and even after, nothing changed. Is there anything else i can do?

Hello aleahcim915,
I was looking through our resources for troubleshooting cd burning errors in iTunes for Windows, and came across some great information for you. I would first recommend you use this article named iTunes for Windows: Additional troubleshooting tips for burning issues found here: http://support.apple.com/kb/TS1374.
Start here, and work your way down:
Resolution
If after following the instructions in this document you still can't read or burn discs, try the following:
Try other software
Open a different music player, such as Windows Media Player, and test if it can play a CD you've burned.
Open the CD burning software that came with your computer or disc drive, and test to see if it can burn a CD.
If you're not able to read or burn discs using other software, there may be a more general issue with your computer or the drive. You should probably contact your computer or drive manufacturer for help. In the mean time, try the tips below.
Use good blank discs
Some brands of blank discs may work better with your drive than others. Check the disc manufacturer's website for the brand of blank discs you are using. Many brands post lists of drives that have issues burning to their discs. They may also publish tips on how to troubleshoot burning issues.
You can use the chart below as a general guideline to assess what types of CD-R media are compatible with different drive types.
If need be you can also re install iTunes, and Apple has another article that will walk you through that. For Windows 7+ and Vista, http://support.apple.com/kb/HT1923 depending on the version you have installed.
All the best,
Sterling

How do you fix "Unknown error [4310]" when burning CD's from iTunes??

When I try to burn an audio CD (CD-R) from itunes, it cancells the burning after the first song. It gives a message that says-
Attempt to burn disc failed. Unknown error occured [4310]. Does anybody know how to fix this? I would really appreciate it. Thanks.
premio Windows XP Pro pentium 4; 1.6 mhz

That particular error, 4310, has no hits in the search I did.
Can you burn with any other program?
You might have better luck in the Importing & Burning in iTunes for Windows forums
http://discussions.apple.com/forum.jspa?forumID=791
There are some clever people over there that are familiar with more burning hardware than I am.

Fixing error 4310

im have troube burning cds in itunes, error 4310 comes up. how do i fix the problem

Dear MacMan
can you guide me on how to burn a cd?......I'm getting the error 4310. I have a Compaq Presario 900. with windows 2000
have tried alot and am still unsuccessful.
thank you
Charlie304
Microsoft Windows 2000 Professional Service Pack 4 (Build 2195)
Compaq Compaq PC
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: hpcd2k (5.0.2195.1), PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1),
UpperFilters: Cdralw2k (7.5.0.50), GEARAspiWDM (2.0.4.3),
Video Driver: Intel Corporation 810 Graphics Controller Hub\Intel810 Video Accelerator
IDE\DiskQUANTUMFIREBALL_CX10.0A_______________A3F.0E00, Bus Type ATA, Bus Address [0,0]
IDE\CdRomCompaqDVD-ROM_DVD-113R_________________1.14___, Bus Type ATA, Bus Address [0,0]
SCMMSD\HP_____CD-Writer+_8290, Bus Type USB, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Check the Windows Update website to verify that you have the latest service packs and patches for your OS. Service packs affect the performance of USB and firewire CD / DVD drives.
Current user is administrator.
D: Compaq DVD-ROM DVD-113R, Rev 1.14
Drive is empty.
E: HP CD-Writer+ 8290, Rev 1.3C
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 1 2 4.
The drive CDRW speeds are: 1 2.

HT203164 how do i fix an error 4310 when i try to burn a cd?

when i set up my playlist to burn it cancels right away and a error message ups up saying error 4310? how do i fix this?

Are you accessing your iPhoto image from wthin iMovie or dragging it from the iPhoto storage in the finder to iMovie? Is the different image one nearby to the one you want or totally unrelated?

TS1436 error 4310

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